{"schemaVersion":"jobsearcher.job.v1","id":"f30e577373bdd6947a3ca913","url":"https://jobsearcher.com/jobs/f30e577373bdd6947a3ca913","canonicalUrl":"https://jobsearcher.com/jobs/f30e577373bdd6947a3ca913","title":"Senior Manager, SteadyMD Workforce Optimization","description":"Job Title: Senior Manager, SteadyMD Workforce Optimization\n\nLocation: Remote\n\nEmployment Type: Full-time\n\nSalary Range: $92,000 - $98,000, based on experience\n\nBenefits: Medical, Dental, Vision (company contribution), Paid Time Off, 401k\n\nBe part of a team enabling access to better healthcare at SteadyMD!\n\nSteadyMD is a technology company and healthcare provider that powers high-quality telehealth experiences for its partners, including fast‑growing digital healthcare companies, labs, pharmacies, large employers, and Fortune 100 companies like Amazon, AmerisourceBergen, and Abbott. SteadyMD initially launched in two states: California and Missouri. By 2018, the company was licensed, operating, and providing care in all 50 states. We’ve raised over $60 million in funding from top tier investors including Lux Capital, Pelion Ventures and AB Health Ventures.\n\nResponsibilities\n\nLead workforce strategy, including long‑term capacity planning, forecasting, and staffing models across clinical teams.\n\nDevelop and refine forecasting methodologies using historical data, business trends, and predictive analytics.\n\nDesign and optimize scheduling frameworks to ensure appropriate coverage, access, and utilization.\n\nPartner with executive leadership to align workforce strategy with company growth, product expansion, and client needs.\n\nDefine, track, and improve key KPIs such as utilization, productivity, and cost efficiency.\n\nDrive adoption of modern workforce optimization tooling and automation to improve efficiency, scalability, and planning accuracy.\n\nCollaborate cross‑functionally with Clinical Operations, Licensing & Credentialing, Operations, HR, Recruiting, and Product/Technology teams.\n\nSupport hiring and onboarding strategies by aligning workforce plans with recruiting pipelines and ramp timelines.\n\nBuild and mentor a high‑performing workforce optimization team, establishing best practices and operational rigor.\n\nLead strategic initiatives and special projects to support business growth and operational excellence.\n\nQualifications\n\n7–10+ years of experience in workforce management, operations, analytics, or related fields.\n\n3–5+ years of leadership experience managing and developing teams.\n\nDeep expertise in forecasting, capacity planning, and scheduling in complex, high‑volume environments.\n\nExperience in healthcare, telehealth, contact centers, or similarly complex service operations.\n\nStrong analytical skills with experience using data to drive strategic decisions.\n\nExperience with workforce management tools (e.g., NICE, Verint, Aspect) and data visualization platforms (e.g., Tableau, Looker, Power BI).\n\nExperience leveraging modern tooling, automation, or advanced analytics to enhance workforce management outcomes.\n\nAbility to operate both strategically and hands‑on in a fast‑paced, evolving environment.\n\nStrong cross‑functional collaboration and stakeholder management skills.\n\nExcellent oral and written communication skills required.\n\nDetail‑oriented with strong organizational and problem‑solving abilities.\n\nExperience in a high‑growth or startup environment is preferred.\n\nFamiliarity with healthcare regulations and compliance considerations is a plus.\n\nMBA or advanced degree is a plus.\n\nEEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\n\n#J-18808-Ljbffr","company":"DocGo","rawCompany":"docgo","city":"Springfield","state":"IL","isRemote":false,"isActive":true,"createdAt":"2026-07-16T03:41:13.138Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"11-3121.00","title":"Human Resources Managers","slug":"human-resources-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Manager, SteadyMD Workforce Optimization","description":"Job Title: Senior Manager, SteadyMD Workforce Optimization\n\nLocation: Remote\n\nEmployment Type: Full-time\n\nSalary Range: $92,000 - $98,000, based on experience\n\nBenefits: Medical, Dental, Vision (company contribution), Paid Time Off, 401k\n\nBe part of a team enabling access to better healthcare at SteadyMD!\n\nSteadyMD is a technology company and healthcare provider that powers high-quality telehealth experiences for its partners, including fast‑growing digital healthcare companies, labs, pharmacies, large employers, and Fortune 100 companies like Amazon, AmerisourceBergen, and Abbott. SteadyMD initially launched in two states: California and Missouri. By 2018, the company was licensed, operating, and providing care in all 50 states. We’ve raised over $60 million in funding from top tier investors including Lux Capital, Pelion Ventures and AB Health Ventures.\n\nResponsibilities\n\nLead workforce strategy, including long‑term capacity planning, forecasting, and staffing models across clinical teams.\n\nDevelop and refine forecasting methodologies using historical data, business trends, and predictive analytics.\n\nDesign and optimize scheduling frameworks to ensure appropriate coverage, access, and utilization.\n\nPartner with executive leadership to align workforce strategy with company growth, product expansion, and client needs.\n\nDefine, track, and improve key KPIs such as utilization, productivity, and cost efficiency.\n\nDrive adoption of modern workforce optimization tooling and automation to improve efficiency, scalability, and planning accuracy.\n\nCollaborate cross‑functionally with Clinical Operations, Licensing & Credentialing, Operations, HR, Recruiting, and Product/Technology teams.\n\nSupport hiring and onboarding strategies by aligning workforce plans with recruiting pipelines and ramp timelines.\n\nBuild and mentor a high‑performing workforce optimization team, establishing best practices and operational rigor.\n\nLead strategic initiatives and special projects to support business growth and operational excellence.\n\nQualifications\n\n7–10+ years of experience in workforce management, operations, analytics, or related fields.\n\n3–5+ years of leadership experience managing and developing teams.\n\nDeep expertise in forecasting, capacity planning, and scheduling in complex, high‑volume environments.\n\nExperience in healthcare, telehealth, contact centers, or similarly complex service operations.\n\nStrong analytical skills with experience using data to drive strategic decisions.\n\nExperience with workforce management tools (e.g., NICE, Verint, Aspect) and data visualization platforms (e.g., Tableau, Looker, Power BI).\n\nExperience leveraging modern tooling, automation, or advanced analytics to enhance workforce management outcomes.\n\nAbility to operate both strategically and hands‑on in a fast‑paced, evolving environment.\n\nStrong cross‑functional collaboration and stakeholder management skills.\n\nExcellent oral and written communication skills required.\n\nDetail‑oriented with strong organizational and problem‑solving abilities.\n\nExperience in a high‑growth or startup environment is preferred.\n\nFamiliarity with healthcare regulations and compliance considerations is a plus.\n\nMBA or advanced degree is a plus.\n\nEEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\n\n#J-18808-Ljbffr","datePosted":"2026-07-16T03:41:13.138Z","dateModified":"2026-07-16T03:41:13.138Z","hiringOrganization":{"@type":"Organization","name":"DocGo","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f30e577373bdd6947a3ca913"},"url":"https://jobsearcher.com/jobs/f30e577373bdd6947a3ca913"}}