{"schemaVersion":"jobsearcher.job.v1","id":"f2daf95a2cf935b10dc24430","url":"https://jobsearcher.com/jobs/f2daf95a2cf935b10dc24430","canonicalUrl":"https://jobsearcher.com/jobs/f2daf95a2cf935b10dc24430","title":"Technical Program Manager with CRM","description":"Technical Program Manager with CRM Experience Location: Redmond, WA (Local profiles need to go for in-person interview + 3 days onsite)\r\nRole Overview: We are seeking an experienced Technical Program Manager (TPM) with strong functional expertise in Microsoft Dynamics 365 (CRM) tolead and deliver complex, cross-functional programs. The ideal candidate will have a proven track record in program management, Agile/Scrum execution, stakeholder management, and requirements translation—bridging business needs with engineering delivery. This role requires close collaboration with business stakeholders, product owners, and engineering teams to drive clarity, manage risks, and ensure predictable delivery of high-impact initiatives.\r\nKey Responsibilities: Own end-to-end delivery of multiple cross-functional programs involving Dynamics 365 CRM and integrated enterprise systems.\r\nDrive program planning, execution, tracking, and reporting across Agile/Scrum teams.\r\nEstablish and maintain program governance, milestones, dependencies, and delivery timelines.\r\nProactively identify, assess, and mitigate program risks and issues.\r\nStakeholder & Business Management Act as the primary interface between business stakeholders, product teams, and engineering.\r\nFacilitate requirement-gathering workshops and translate business needs into clear, actionable deliverables.\r\nManage stakeholder expectations through transparent communication, status updates, and escalation management.\r\nEnsure alignment between business priorities and technical delivery plans.\r\nRequirements & Backlog Management Capture business requirements and translate them into features, epics, and user stories with clear acceptance criteria.\r\nPartner with Product Owners to maintain a prioritized and well-groomed backlog.\r\nEnsure requirements are functionally sound, scalable, and aligned with Dynamics 365 best practices.\r\nAgile & Scrum Execution Support Agile/Scrum ceremonies including sprint planning, backlog grooming, reviews, and retrospectives.\r\nTrack sprint progress, delivery risks, and dependencies across teams.\r\nDrive continuous improvement in Agile execution, predictability, and delivery quality.\r\nFunctional Dynamics 365 CRM Strong techno functional skills and experience in CRM\r\nProvide functional guidance on Dynamics 365 CRM capabilities, configurations, and business processes.\r\nCollaborate with solution architects and engineering teams to validate functional designs.\r\nArticulate business requirements, create features, user stories for CRM solutions.\r\nProduct owner expertise\r\nUnderstand CRM skills\r\nEnsure solutions align with enterprise standards, user experience expectations, and business outcomes.\r\nRequired Qualifications 6–8 years of experience in Program Management / Technical Program Management.\r\nFunctional experience with Microsoft Dynamics 365 CRM\r\nHands-on experience working in Agile/Scrum delivery models.\r\nProven ability to capture and document requirements as features, epics, and user stories.\r\nExperience managing business stakeholders, cross-functional teams, and complex dependencies.\r\nStrong risk management, problem-solving, and decision-making skills.\r\nExcellent communication skills—both written and verbal—with the ability to influence without authority.\r\nPreferred Qualifications Experience working in enterprise or Microsoft-aligned programs.\r\nFamiliarity with Azure DevOps (ADO) for backlog, sprint, and delivery tracking.\r\nExposure to Power Platform (Power Automate, Power Apps) integrations.\r\nExperience supporting large-scale, multi-team programs.","company":"eSolutions","rawCompany":"esolutions","city":"Redmond","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-06-30T01:45:41.534Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Program Manager with CRM","description":"Technical Program Manager with CRM Experience Location: Redmond, WA (Local profiles need to go for in-person interview + 3 days onsite)\r\nRole Overview: We are seeking an experienced Technical Program Manager (TPM) with strong functional expertise in Microsoft Dynamics 365 (CRM) tolead and deliver complex, cross-functional programs. The ideal candidate will have a proven track record in program management, Agile/Scrum execution, stakeholder management, and requirements translation—bridging business needs with engineering delivery. This role requires close collaboration with business stakeholders, product owners, and engineering teams to drive clarity, manage risks, and ensure predictable delivery of high-impact initiatives.\r\nKey Responsibilities: Own end-to-end delivery of multiple cross-functional programs involving Dynamics 365 CRM and integrated enterprise systems.\r\nDrive program planning, execution, tracking, and reporting across Agile/Scrum teams.\r\nEstablish and maintain program governance, milestones, dependencies, and delivery timelines.\r\nProactively identify, assess, and mitigate program risks and issues.\r\nStakeholder & Business Management Act as the primary interface between business stakeholders, product teams, and engineering.\r\nFacilitate requirement-gathering workshops and translate business needs into clear, actionable deliverables.\r\nManage stakeholder expectations through transparent communication, status updates, and escalation management.\r\nEnsure alignment between business priorities and technical delivery plans.\r\nRequirements & Backlog Management Capture business requirements and translate them into features, epics, and user stories with clear acceptance criteria.\r\nPartner with Product Owners to maintain a prioritized and well-groomed backlog.\r\nEnsure requirements are functionally sound, scalable, and aligned with Dynamics 365 best practices.\r\nAgile & Scrum Execution Support Agile/Scrum ceremonies including sprint planning, backlog grooming, reviews, and retrospectives.\r\nTrack sprint progress, delivery risks, and dependencies across teams.\r\nDrive continuous improvement in Agile execution, predictability, and delivery quality.\r\nFunctional Dynamics 365 CRM Strong techno functional skills and experience in CRM\r\nProvide functional guidance on Dynamics 365 CRM capabilities, configurations, and business processes.\r\nCollaborate with solution architects and engineering teams to validate functional designs.\r\nArticulate business requirements, create features, user stories for CRM solutions.\r\nProduct owner expertise\r\nUnderstand CRM skills\r\nEnsure solutions align with enterprise standards, user experience expectations, and business outcomes.\r\nRequired Qualifications 6–8 years of experience in Program Management / Technical Program Management.\r\nFunctional experience with Microsoft Dynamics 365 CRM\r\nHands-on experience working in Agile/Scrum delivery models.\r\nProven ability to capture and document requirements as features, epics, and user stories.\r\nExperience managing business stakeholders, cross-functional teams, and complex dependencies.\r\nStrong risk management, problem-solving, and decision-making skills.\r\nExcellent communication skills—both written and verbal—with the ability to influence without authority.\r\nPreferred Qualifications Experience working in enterprise or Microsoft-aligned programs.\r\nFamiliarity with Azure DevOps (ADO) for backlog, sprint, and delivery tracking.\r\nExposure to Power Platform (Power Automate, Power Apps) integrations.\r\nExperience supporting large-scale, multi-team programs.","datePosted":"2026-06-30T01:45:41.534Z","dateModified":"2026-06-30T01:45:41.534Z","hiringOrganization":{"@type":"Organization","name":"eSolutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Redmond","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f2daf95a2cf935b10dc24430"},"url":"https://jobsearcher.com/jobs/f2daf95a2cf935b10dc24430"}}