{"schemaVersion":"jobsearcher.job.v1","id":"f2d85851cb2c02ac18153841","url":"https://jobsearcher.com/jobs/f2d85851cb2c02ac18153841","canonicalUrl":"https://jobsearcher.com/jobs/f2d85851cb2c02ac18153841","title":"Customer\\1- US Remote","description":"Customer Experience SpecialistLocation US RemoteJob DescriptionMust have E&U Domain experienceExpert knowledge: Provide specialized insights in CSS (Customer/1), Service order and Billing.Application Development: Design, code, test, and debug mainframe applications using COBOL, JCL, DB2 and CICS.Project Collaboration: Work closely with business analysts, business team and project managers to understand requirements and implement solutions.Data Security & Compliance: Ensure adherence to financial regulations and data security policies.Documentation: Assist with project documentation and training materials.Liaison: Coordinate with support teams to ensure timely issue resolution.Knowledge Maintenance: Developing and maintaining an understanding of customer-specific business environments and service level agreements.Problem Resolution: Identifying and resolving customer problems using defined procedures and documenting troubleshooting efforts.","company":"eSolutions","rawCompany":"esolutions","isRemote":true,"isActive":false,"createdAt":"2026-07-18T01:36:02.646Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer\\1- US Remote","description":"Customer Experience SpecialistLocation US RemoteJob DescriptionMust have E&U Domain experienceExpert knowledge: Provide specialized insights in CSS (Customer/1), Service order and Billing.Application Development: Design, code, test, and debug mainframe applications using COBOL, JCL, DB2 and CICS.Project Collaboration: Work closely with business analysts, business team and project managers to understand requirements and implement solutions.Data Security & Compliance: Ensure adherence to financial regulations and data security policies.Documentation: Assist with project documentation and training materials.Liaison: Coordinate with support teams to ensure timely issue resolution.Knowledge Maintenance: Developing and maintaining an understanding of customer-specific business environments and service level agreements.Problem Resolution: Identifying and resolving customer problems using defined procedures and documenting troubleshooting efforts.","datePosted":"2026-07-18T01:36:02.646Z","dateModified":"2026-07-18T01:36:02.646Z","hiringOrganization":{"@type":"Organization","name":"eSolutions","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f2d85851cb2c02ac18153841"},"url":"https://jobsearcher.com/jobs/f2d85851cb2c02ac18153841"}}