{"schemaVersion":"jobsearcher.job.v1","id":"f2b4c2cbe2e4cba9a31dfddd","url":"https://jobsearcher.com/jobs/f2b4c2cbe2e4cba9a31dfddd","canonicalUrl":"https://jobsearcher.com/jobs/f2b4c2cbe2e4cba9a31dfddd","title":"Technical Support Analyst Onsite","description":"Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications • Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority • Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality • Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications • Determines the best course of action to improve performance and efficiency of store systems, equipment and applications • Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality • Understands and completes proper processes when installing software • Directs field personnel in installing new equipment that is going on the store network • Configures and upgrades software on newly installed devices • Implements software changes for fuel dispensers and fuel tanks • Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras\nJob Types: Full-time, Contract\nSchedule:\nMonday to Friday\nExperience:\niPhone Support: 2 years (Preferred)\ntechnical support: 4 years (Required)\nHardware/Software: 2 years (Required)\nAbility to Commute:\nEnon, OH (Required)\nWork Location: In person","company":"Latus Group","rawCompany":"latus group","city":"Enon","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-06T11:58:20.544Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Analyst Onsite","description":"Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications • Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority • Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality • Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications • Determines the best course of action to improve performance and efficiency of store systems, equipment and applications • Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality • Understands and completes proper processes when installing software • Directs field personnel in installing new equipment that is going on the store network • Configures and upgrades software on newly installed devices • Implements software changes for fuel dispensers and fuel tanks • Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras\nJob Types: Full-time, Contract\nSchedule:\nMonday to Friday\nExperience:\niPhone Support: 2 years (Preferred)\ntechnical support: 4 years (Required)\nHardware/Software: 2 years (Required)\nAbility to Commute:\nEnon, OH (Required)\nWork Location: In person","datePosted":"2026-08-06T11:58:20.544Z","dateModified":"2026-08-06T11:58:20.544Z","hiringOrganization":{"@type":"Organization","name":"Latus Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Enon","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f2b4c2cbe2e4cba9a31dfddd"},"url":"https://jobsearcher.com/jobs/f2b4c2cbe2e4cba9a31dfddd"}}