Carryout Manager

Job Title: Carry-out ManagerSkills Required:Minimum of 3 years' experience in supervisory or management role in the restaurant industryStrong leadership skillsExceptional communication and people skillsProficient in financial managementJob OverviewThe Carry-out Manager oversees all aspects of the carry-out operations at Buddy's, ensuring a high level of customer satisfaction, operational efficiency, and profitability. This role is responsible for managing the carry-out team, optimizing processes, and delivering exceptional guest experience. The Carry-out Manager will maintain a positive work environment, ensuring team collaboration, excellent service, and adherence to company standards.Key ResponsibilitiesLeadership & Team ManagementManage, coach, and mentor the carry-out teamAssist in the recruitment, onboarding, and orientation of new carry-out staff membersSchedule and manage shifts to ensure staffing levels during peak and non-peak hours Operational ExcellenceMonitor carry-out operations to ensure high standards in service, food quality, and cleanlinessStreamline processes to improve order accuracy, speed of service, and guest satisfactionMaintain a safe and sanitary work environment Customer ExperienceMaintain a high level of customer satisfactionEnsure a welcoming and friendly atmosphereMonitor and improve the carry-out experience Financial ManagementTrack key performance indicators (KPIs)Collaborate closely with the General Manager to create and adjust budgetsImplement cost-saving initiatives Technology & SystemsEnsure effective use of POS systems, online ordering platforms, and delivery management toolsKeep up to date with industry technology trends