{"schemaVersion":"jobsearcher.job.v1","id":"f1e84e8e1519d8b7ea702349","url":"https://jobsearcher.com/jobs/f1e84e8e1519d8b7ea702349","canonicalUrl":"https://jobsearcher.com/jobs/f1e84e8e1519d8b7ea702349","title":"Client Services Representative","description":"Labcorp is seeking a Remote Client Services Representative to join a dynamic team in support of our to Brentwood, TN lab. This position will work with physician offices, hospital laboratories, and internal customers to ensure that all client needs are addressed accurately and efficiently, resulting in exceptional client and patient care. The Client Services Representative handles a wide variety of needs from simple to complex, working within a caring and supportive team that strives to provide a world-class customer experience. The ideal candidate will be passionate about helping others, appreciates the importance of their role in patient care, and feels motivated to be part of a great team in an innovative company.\n**Pay Range: $20.00- $26.00\nAll job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.\nWork Schedule: Monday–Friday 8:00 AM – 4:30 PM CST\nBenefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.\nJob Responsibilities\nAct a liaison between Labcorp, the customer base and patients and sales reps\nCommunicate with all laboratory departments along with outreach to other Labcorp sites\nAnswer and assist incoming call requests status updates, patient test medications, updating patient/client information and supplies requests\nInvestigate and resolve any patient or client concerns in a timely manner\nInteract with internal and external customers in a courteous, friendly and professional manner while following documented quality protocols\nParticipate in activities designed to improve employee satisfaction, customer satisfaction and team performance\nWork in multiple databases to manage and resolve a wide variety of needs related to patient cases within any stage of testing\nReview test forms for accuracy, resolve and document any discrepancies\nPerform administrative support for medical record management and CRM data maintenance to assure HIPAA compliance\nFlexibility and willingness to perform other job-related tasks as requested, in support of the lab’s success and overall patient care\nRequirements\nHigh School Diploma or GED equivalent required\nAssociate's degree or higher is preferred\nPrevious experience in a customer service role\nContact center/call center experience is preferred\nPrior healthcare industry experience is a plus, such as a physician's office or a hospital\nExperienced in managing multiple applications, using two monitors, with strong organizational skills\nExcellent multitasking abilities while maintaining focused attention to details\nFlexibility and ability to manage and adapt to changing priorities quickly\nStrong verbal and written communication skills, excellent ability to listen and respond, and always courteous\nWell-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications\nBilingual in English and Spanish highly desirable\nIf you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!\nLabcorp is proud to be an Equal Opportunity Employer:\nLabcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.\nWe encourage all to apply\nIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.","company":"LabCorp","rawCompany":"labcorp","city":"Franklin","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:54:02.132Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"29-2012.00","title":"Medical and Clinical Laboratory Technicians","slug":"medical-and-clinical-laboratory-technicians"},{"code":"29-2011.00","title":"Medical and Clinical Laboratory Technologists","slug":"medical-and-clinical-laboratory-technologists"}],"industries":[{"code":"541380","title":"Testing Laboratories and Services","slug":"testing-laboratories-and-services"},{"code":"621511","title":"Medical Laboratories","slug":"medical-laboratories"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Representative","description":"Labcorp is seeking a Remote Client Services Representative to join a dynamic team in support of our to Brentwood, TN lab. This position will work with physician offices, hospital laboratories, and internal customers to ensure that all client needs are addressed accurately and efficiently, resulting in exceptional client and patient care. The Client Services Representative handles a wide variety of needs from simple to complex, working within a caring and supportive team that strives to provide a world-class customer experience. The ideal candidate will be passionate about helping others, appreciates the importance of their role in patient care, and feels motivated to be part of a great team in an innovative company.\n**Pay Range: $20.00- $26.00\nAll job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.\nWork Schedule: Monday–Friday 8:00 AM – 4:30 PM CST\nBenefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.\nJob Responsibilities\nAct a liaison between Labcorp, the customer base and patients and sales reps\nCommunicate with all laboratory departments along with outreach to other Labcorp sites\nAnswer and assist incoming call requests status updates, patient test medications, updating patient/client information and supplies requests\nInvestigate and resolve any patient or client concerns in a timely manner\nInteract with internal and external customers in a courteous, friendly and professional manner while following documented quality protocols\nParticipate in activities designed to improve employee satisfaction, customer satisfaction and team performance\nWork in multiple databases to manage and resolve a wide variety of needs related to patient cases within any stage of testing\nReview test forms for accuracy, resolve and document any discrepancies\nPerform administrative support for medical record management and CRM data maintenance to assure HIPAA compliance\nFlexibility and willingness to perform other job-related tasks as requested, in support of the lab’s success and overall patient care\nRequirements\nHigh School Diploma or GED equivalent required\nAssociate's degree or higher is preferred\nPrevious experience in a customer service role\nContact center/call center experience is preferred\nPrior healthcare industry experience is a plus, such as a physician's office or a hospital\nExperienced in managing multiple applications, using two monitors, with strong organizational skills\nExcellent multitasking abilities while maintaining focused attention to details\nFlexibility and ability to manage and adapt to changing priorities quickly\nStrong verbal and written communication skills, excellent ability to listen and respond, and always courteous\nWell-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications\nBilingual in English and Spanish highly desirable\nIf you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!\nLabcorp is proud to be an Equal Opportunity Employer:\nLabcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.\nWe encourage all to apply\nIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.","datePosted":"2026-04-14T10:54:02.132Z","dateModified":"2026-04-14T10:54:02.132Z","hiringOrganization":{"@type":"Organization","name":"LabCorp","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Franklin","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f1e84e8e1519d8b7ea702349"},"url":"https://jobsearcher.com/jobs/f1e84e8e1519d8b7ea702349"}}