Chief Operating Officer - Mountain West Region
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.The Chief Operating Officer (COO) supports the market president in helping to provide leadership of Optum business and finance operations in the Mountain West market. This leader also works in partnership and collaboration with senior leaders - clinical, business and operations-across Optum Health and across markets, both within and outside the West region. The primary functions of the COO are to work in partnership with the senior leadership teams to plan, direct, monitor, control, evaluate and drive the profitability and business operations of Optum Mountain West. Key requirements are the ability to lead and work with/within teams to achieve Optum's business, strategic and financial goals through team performance to deliver on the Quadruple Aim.Must live in NV, CO, AZ, NM, UT or ID.Primary ResponsibilitiesBusiness Operational LeadershipProvide strategic operational leadership over all operations including Fee-For-Service and Value Based Care in the Mountain West region driving business optimization aligned with the strategy to deliver excellent patient experience, employee engagement and ultimately clinical and financial performanceEnsure alignment with clinical excellence pillars and foster a culture of accountability, continuous improvement and qualityProvides oversight and local (dotted line) leadership of the business functions of all shared services-revenue cycle, supply chain/procurement, real estate, etc.-- for the Mountain West, West and Optum National functionsCollaborate and engage with both West regional and National enterprise shared services leaders and teams to ensure execution on priorities, delivery on service level agreements and value-creation for the business and the Mountain West marketWith the accountable shared services leads, this leader shares accountability for the performance of Optum core shared services in Mountain WestCollaborate with Corporate Compliance to develop and maintain a culture and systems that ensure that Optum meets all legal, regulatory and ethical requirementsParticipates in organizational risk management oversight; responsible for the prevention and management of risk associated with the business operations and finances of the organizationPromotes the provision of cost-effective, high-quality, safe, equitable, timely and person-centered health care services for patientsFacilitates effective communications among stakeholdersEstablishes and supports a process improvement foundation based in Lean principles across the organizationStrategicIn partnership with the Market CEO, develop and execute business development and strategic planningKey leader in working with M&A and growth teams in evaluating M&A targets and investment thesis for growth opportunities in partnership with West regional leadershipEngage and work with key Mountain West stakeholder health systems, purchasers and employers, payers and partners/potential partners in partnership with West and National contracting structuresServe as a key representative responsible for advising on strategic and business operational planning, new business opportunities and protecting and enhancing regional financial performanceWork with West Regional Leadership Team to develop and implement strategies for cost efficiency, cost effectiveness and operational efficiencyProvide oversight to the analysis of the financial implications of the organization's strategic plans, proposed capital expenditures and impact of new payment models, changing economic environment and/or regulatory changesWork with team on transforming and then growing the Mountain West market, providing the support to analyze and assess identified business opportunitiesBalance strategic needs of individual businesses within the Mountain West market with the overall strategic direction set by the West Regional Leadership TeamFinancial PerformanceDrive the overall financial performance of the Mountain West region to meet or exceed annual goalsDevelop a deep understanding of the key business operational drivers and how these relate to the overall financials to drive performanceOversee the production and review of monthly, quarterly and annual financial updates to the Mountain West and West Regional Leadership TeamDevelop strong partnership with Optum Health Corporate Finance and Accounting to leverage best practices and coordinate with Corporate deadlinesOtherFoster a positive and productive work environment; drive high engagement among the operations team and staffRepresent Optum Mountain West market in national, regional and local community organizationsAttend necessary continuing education and training sessions to keep abreast of industry and healthcare trendsDevelop future leadership within the organization to sustain the organization's competitive advantage as a leading healthcare organizationRepresent Optum at public and professional meetings and conferences as requestedParticipate in clinic communication and public relations programsMaintain professional affiliations and enhances professional development to keep pace with the trends in health care administrationCultureLead the organization with integrity, authenticity, transparency and accountability, modeling commitment to Optum's ValuesFoster a safe, healthy, positive and productive work environment; build positive working relationships with all staff and physicians and promote a culture of safetyPromote workplace excellence and evidence-based care programs through ongoing training and development for staff and providersEncourage innovation and continuous improvement to improve business results, customer satisfaction, productivity, profitability and sustainabilityYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications10+ years of management experience in the healthcare industry7+ years of progressive management experience or executive level experienceSolid healthcare, financial and analytical experience and skills in the area of Population Health and Fee-For-Service business operationsKnowledge of the purposes, organization and policies of the local community's health systems sufficient to interact with executive leaders and health care providersPossess entrepreneurial drive with business development experienceSkillful in establishing and maintaining effective working relationships with employees, policy-making bodies, health plans, patients and the publicAbility to assume responsibility and exercise authority over all work functionsAbility to prepare comprehensive reportsAbility to establish and maintain cooperative working relationships with individuals at all levels of the organizationAbility to analyze and interpret complex dataDemonstrated skill in learning and fully utilizing information technology systemsAbility to judge appropriate information to be conveyed to different levels of managementSkill in leading and working with a diverse team; collaborating with colleagues, earning the trust of othersSkill in working effectively under deadlines, frequent interruptions and changing prioritiesMust live in NV, CO, AZ, NM, UT or IDPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $200,400 to $343,500 annually based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.