{"schemaVersion":"jobsearcher.job.v1","id":"f16fa818140cfe2a1dfb7c89","url":"https://jobsearcher.com/jobs/f16fa818140cfe2a1dfb7c89","canonicalUrl":"https://jobsearcher.com/jobs/f16fa818140cfe2a1dfb7c89","title":"Operations Program Manager","description":"Position Description Revised 04/2026\r\nJOB TITLE: SALARY RANGE: 11\r\nCSBG/LIHEAP Integrated Program Operations Manager\r\nREPORTS TO: WORK STATION:\r\nCommunity Services/LIHEAP Director (CSD) Central Office\r\nSUPERVISES\r\nGENERAL DESCRIPTION: Assists the Community Services/LIHEAP Director with broad program operations, including providing information and support to the staff of the Community Services Department and LIHEAP Department. Responsible for coaching and mentoring program staff, assisting with development and success in achieving vision, program goals and successful implementation of Whole Family Approach, as well as other or similar wrap-around services. Responsible for assisting clients in applying for various programs and processing applications. The Assistant will assist with monitoring expenditures, assist with monitoring electronic and hard-copy program service documentation to ensure appropriate information has been documented, appropriate referrals made, proof of existence obtained for case files, etc. The Assistant will assist with ensuring that application registrations and completions are up to date and on time, according to program guidelines. The Assistant will enter program data into data systems, register applications as needed, file applications and review application packets to ensure accurate and timely data entry. The Assistant will assist in the daily clerical duties for the CSBG and LIHEAP program, including some reporting duties. The Assistant will assist in the training of CSBG and LIHEAP staff, and perform other duties as required.\r\nSPECIFIC RESPONSIBILITIES: Responsible for assisting the CSD in:\r\nAchieving or exceeding the overall goals of the programs.\r\nDeveloping and implementing a planning process, calendar of events (relating to programs)\r\nMonitoring expenditures, balances outstanding, etc.\r\nAssisting the CSD in ensuring that adequate program and participant records are maintained and that required reports are submitted as required.\r\nAssisting with day to day processing questions.\r\nAssisting with reporting requirements.\r\nAssisting with training staff.\r\nMonitor and report to the Director program updates, and any ongoing issues.\r\nMonitor and evaluate the compliance, efficiency and effectiveness of service delivery in accordance with program guidelines and agency/program P & P.\r\nAssist with developing and implementing planning activities, including work plans and budgets.\r\nPartner with various agency program staff to ensure completion of agency orientation and onboarding for new employees, as well as position description duties.\r\nAssist program staff in recruiting participants, implementing and coordination of program objectives.\r\nAssist the Director with Program-specific tasks, including tasks related to the Comprehensive Community Needs Assessment, Strategic Planning and other ROMA-related agency activities.\r\nPrepares records and reports as required by Director.\r\nUnder the direction of the Program Director and in coordination with other Program Staff, assists in the implementation and or updating of program policies/procedures/forms to ensure consistency and required documents are maintained and distributed effectively.\r\nSchedule and contribute to staff meetings, share relevant information, assist in other program and training sessions held by the Director, to ensure proper staff training and provide technical assistance, as needed.\r\nResponsible for maintaining a high degree of professionalism.\r\nWork cooperatively with administrative staff and other agency personnel.\r\nParticipate in training as appropriate or requested.\r\nUndertake public information activities, as needed, or requested by the Director.\r\nAssist in conducting intake activities, and processing of various applications for various programs, as needed, or as requested by Director.\r\nConduct liaison activities between other agency programs to ensure all agency participants are aware of all agency services.\r\nPerforming additional duties as assigned by supervisor.\r\nKNOWLEDGE, SKILLS, ABILITIES: Ability to pass background screen, drug screen, and be subject to random drug testing.\r\nKnowledge of program area obtained through at least three years' experience.\r\nKnowledge of agency, programs offered by the agency, as well as community resources.\r\nKnowledge of functions and processes to effectively use time and resources to accomplish program operations.\r\nAbility to develop project narratives, and budget information related to agency activities.\r\nAbility to analyze and independently solve a variety of moderately difficult situations and problems.\r\nAbility to evaluate fiscal and financial reports, forms and data.\r\nAbility to speak effectively in public.\r\nAbility to keep accurate records.\r\nAbility to conduct oneself in a manner projecting a positive image to staff, program, agency and community.\r\nAbility to travel for training and other purposes, as well as adapt to the possibility of change in work schedule or hours.\r\nKnowledge of and ability to comply with all rules and regulations applicable to the programs.\r\nKnowledge of the agency purpose, goals, policies and procedures.\r\nAbility to train staff.\r\nAbility to effectively coordinate program with other agency programs.\r\nAbility to maintain the confidentiality of information.\r\nAbility to handle sensitive programmatic information in a confidential manner .\r\nSkilled in use of computer applications such as: Google.docs, Web-Based applications/processes and electronic filing.\r\nAbility to communicate effectively with and relate positively to clients, agency staff, and other agencies and funders.\r\nAbility to follow written and verbal instructions.\r\nKnowledge of general office procedures.\r\nAbility to attend work site regularly to perform job duties and responsibilities.\r\nAbility to effectively multi-task.\r\nAbility to effectively work as a team member.\r\nAbility to do paperwork accurately, completely and timely.\r\nMinimum of a Bachelor's Degree with emphasis in business, human resources, organizational management, finance, social services, or other related degree, or ten years' programmatic experience .\r\nI accept the duties and responsibilities as outlined in this position description. The position is exempt from the overtime provisions of the Fair Labor Standards Act.\r\nJ-18808-Ljbffr","company":"Scmcaa","rawCompany":"scmcaa","city":"Winona","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-12T00:50:57.671Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"}],"industries":[{"code":"921190","title":"Other General Government Support","slug":"other-general-government-support"},{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Program Manager","description":"Position Description Revised 04/2026\r\nJOB TITLE: SALARY RANGE: 11\r\nCSBG/LIHEAP Integrated Program Operations Manager\r\nREPORTS TO: WORK STATION:\r\nCommunity Services/LIHEAP Director (CSD) Central Office\r\nSUPERVISES\r\nGENERAL DESCRIPTION: Assists the Community Services/LIHEAP Director with broad program operations, including providing information and support to the staff of the Community Services Department and LIHEAP Department. Responsible for coaching and mentoring program staff, assisting with development and success in achieving vision, program goals and successful implementation of Whole Family Approach, as well as other or similar wrap-around services. Responsible for assisting clients in applying for various programs and processing applications. The Assistant will assist with monitoring expenditures, assist with monitoring electronic and hard-copy program service documentation to ensure appropriate information has been documented, appropriate referrals made, proof of existence obtained for case files, etc. The Assistant will assist with ensuring that application registrations and completions are up to date and on time, according to program guidelines. The Assistant will enter program data into data systems, register applications as needed, file applications and review application packets to ensure accurate and timely data entry. The Assistant will assist in the daily clerical duties for the CSBG and LIHEAP program, including some reporting duties. The Assistant will assist in the training of CSBG and LIHEAP staff, and perform other duties as required.\r\nSPECIFIC RESPONSIBILITIES: Responsible for assisting the CSD in:\r\nAchieving or exceeding the overall goals of the programs.\r\nDeveloping and implementing a planning process, calendar of events (relating to programs)\r\nMonitoring expenditures, balances outstanding, etc.\r\nAssisting the CSD in ensuring that adequate program and participant records are maintained and that required reports are submitted as required.\r\nAssisting with day to day processing questions.\r\nAssisting with reporting requirements.\r\nAssisting with training staff.\r\nMonitor and report to the Director program updates, and any ongoing issues.\r\nMonitor and evaluate the compliance, efficiency and effectiveness of service delivery in accordance with program guidelines and agency/program P & P.\r\nAssist with developing and implementing planning activities, including work plans and budgets.\r\nPartner with various agency program staff to ensure completion of agency orientation and onboarding for new employees, as well as position description duties.\r\nAssist program staff in recruiting participants, implementing and coordination of program objectives.\r\nAssist the Director with Program-specific tasks, including tasks related to the Comprehensive Community Needs Assessment, Strategic Planning and other ROMA-related agency activities.\r\nPrepares records and reports as required by Director.\r\nUnder the direction of the Program Director and in coordination with other Program Staff, assists in the implementation and or updating of program policies/procedures/forms to ensure consistency and required documents are maintained and distributed effectively.\r\nSchedule and contribute to staff meetings, share relevant information, assist in other program and training sessions held by the Director, to ensure proper staff training and provide technical assistance, as needed.\r\nResponsible for maintaining a high degree of professionalism.\r\nWork cooperatively with administrative staff and other agency personnel.\r\nParticipate in training as appropriate or requested.\r\nUndertake public information activities, as needed, or requested by the Director.\r\nAssist in conducting intake activities, and processing of various applications for various programs, as needed, or as requested by Director.\r\nConduct liaison activities between other agency programs to ensure all agency participants are aware of all agency services.\r\nPerforming additional duties as assigned by supervisor.\r\nKNOWLEDGE, SKILLS, ABILITIES: Ability to pass background screen, drug screen, and be subject to random drug testing.\r\nKnowledge of program area obtained through at least three years' experience.\r\nKnowledge of agency, programs offered by the agency, as well as community resources.\r\nKnowledge of functions and processes to effectively use time and resources to accomplish program operations.\r\nAbility to develop project narratives, and budget information related to agency activities.\r\nAbility to analyze and independently solve a variety of moderately difficult situations and problems.\r\nAbility to evaluate fiscal and financial reports, forms and data.\r\nAbility to speak effectively in public.\r\nAbility to keep accurate records.\r\nAbility to conduct oneself in a manner projecting a positive image to staff, program, agency and community.\r\nAbility to travel for training and other purposes, as well as adapt to the possibility of change in work schedule or hours.\r\nKnowledge of and ability to comply with all rules and regulations applicable to the programs.\r\nKnowledge of the agency purpose, goals, policies and procedures.\r\nAbility to train staff.\r\nAbility to effectively coordinate program with other agency programs.\r\nAbility to maintain the confidentiality of information.\r\nAbility to handle sensitive programmatic information in a confidential manner .\r\nSkilled in use of computer applications such as: Google.docs, Web-Based applications/processes and electronic filing.\r\nAbility to communicate effectively with and relate positively to clients, agency staff, and other agencies and funders.\r\nAbility to follow written and verbal instructions.\r\nKnowledge of general office procedures.\r\nAbility to attend work site regularly to perform job duties and responsibilities.\r\nAbility to effectively multi-task.\r\nAbility to effectively work as a team member.\r\nAbility to do paperwork accurately, completely and timely.\r\nMinimum of a Bachelor's Degree with emphasis in business, human resources, organizational management, finance, social services, or other related degree, or ten years' programmatic experience .\r\nI accept the duties and responsibilities as outlined in this position description. The position is exempt from the overtime provisions of the Fair Labor Standards Act.\r\nJ-18808-Ljbffr","datePosted":"2026-08-12T00:50:57.671Z","dateModified":"2026-08-12T00:50:57.671Z","hiringOrganization":{"@type":"Organization","name":"Scmcaa","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Winona","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f16fa818140cfe2a1dfb7c89"},"url":"https://jobsearcher.com/jobs/f16fa818140cfe2a1dfb7c89"}}