{"schemaVersion":"jobsearcher.job.v1","id":"f155fd24610cc2d8a3a5fcc8","url":"https://jobsearcher.com/jobs/f155fd24610cc2d8a3a5fcc8","canonicalUrl":"https://jobsearcher.com/jobs/f155fd24610cc2d8a3a5fcc8","title":"Computer IT/Desktop Support Technician","description":"Job Summary:\nThe Computer Support Associate I provides onsite Tier 2 deskside support to ensure smooth day-to-day operations of the computing environment. This role involves a combination of technical troubleshooting and administrative support, following established procedures to resolve standard issues efficiently.\nKey Responsibilities:\nProvide onsite desktop support including hardware, software, and peripheral troubleshooting\nManage and support printers (toner replacement, maintenance, issue resolution)\nPerform computer imaging, deployments, and asset lifecycle management\nResolve user issues through ServiceNow ticket queues\nAct as “smart hands” support for server and network teams\nMaintain and update asset records in Asset Center\nFollow Knowledge Base (KB) articles for troubleshooting and issue resolution\nCreate and maintain documentation such as:\nContact lists\nProcess logs\nIncident reports\nInventory and service records\nHandle inventory tracking, equipment maintenance scheduling, and supply ordering\nSupport basic facilities-related requests\nIdentify process issues and resolve them using standard procedures or escalate when needed\nCommunicate effectively via email and with internal/external stakeholders\nRequired Skills & Qualifications:\nBasic knowledge of computer hardware, software, and networking fundamentals\nFamiliarity with Microsoft Office and general internet/intranet tools\nUnderstanding of computer security policies and concepts\nAbility to follow documented processes and troubleshooting guides\nStrong communication and organizational skills\nPreferred Qualifications:\n1+ year of IT support experience (Deskside / Helpdesk / Technical Support)\nExperience with ServiceNow or similar ticketing tools\nExposure to Agile methodologies\nRecent graduates with relevant technical knowledge are encouraged to apply\n#IND2\nLH R2\nPay: $23.00 - $25.00 per hour\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nVision insurance\nApplication Question(s):\nDo you have hands-on experience with computer imaging, device setup, printer support, or hardware replacement?\nAre you a US Citizen or GCH? If on Visa please mention the Visa Status\nAre you ready for background check and drug screen in accordance with the local law and regulations?\nPlease confirm your email address and contact number?\nCube Hub payroll is \"Bi-Weekly, we pay every-other-Friday. Are you Comfortable with Bi-Weekly payroll policy?\nWhat is your Expected Pay Range?\nWhat is a good time to contact you?\nPlease share your Street address, City and Postal code.\nHow many years of exp do you have with deskside IT support, including troubleshooting hardware, software, and end-user issues?\nHow many years of exp do you have with Strong Software skills: PowerShell, python, etc.\nExp with Upgrading to window 11 from 10\n- Imaging computers\n- Disposing of outdated assets\nPlease confirm\n1st shift (6am – 3:30pm with flex start am) with minimal overtime\n25% desk work and 75% shop floor\nPossible use of Deere Gator to get around the facility\nMetatarsals are required on the first day\nBusiness casual dress code\nLift up to 35+Pounds\nWork Location: In person","company":"Cubehubinc","rawCompany":"cubehubinc","city":"Moline","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-04T22:49:15.544Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer IT/Desktop Support Technician","description":"Job Summary:\nThe Computer Support Associate I provides onsite Tier 2 deskside support to ensure smooth day-to-day operations of the computing environment. This role involves a combination of technical troubleshooting and administrative support, following established procedures to resolve standard issues efficiently.\nKey Responsibilities:\nProvide onsite desktop support including hardware, software, and peripheral troubleshooting\nManage and support printers (toner replacement, maintenance, issue resolution)\nPerform computer imaging, deployments, and asset lifecycle management\nResolve user issues through ServiceNow ticket queues\nAct as “smart hands” support for server and network teams\nMaintain and update asset records in Asset Center\nFollow Knowledge Base (KB) articles for troubleshooting and issue resolution\nCreate and maintain documentation such as:\nContact lists\nProcess logs\nIncident reports\nInventory and service records\nHandle inventory tracking, equipment maintenance scheduling, and supply ordering\nSupport basic facilities-related requests\nIdentify process issues and resolve them using standard procedures or escalate when needed\nCommunicate effectively via email and with internal/external stakeholders\nRequired Skills & Qualifications:\nBasic knowledge of computer hardware, software, and networking fundamentals\nFamiliarity with Microsoft Office and general internet/intranet tools\nUnderstanding of computer security policies and concepts\nAbility to follow documented processes and troubleshooting guides\nStrong communication and organizational skills\nPreferred Qualifications:\n1+ year of IT support experience (Deskside / Helpdesk / Technical Support)\nExperience with ServiceNow or similar ticketing tools\nExposure to Agile methodologies\nRecent graduates with relevant technical knowledge are encouraged to apply\n#IND2\nLH R2\nPay: $23.00 - $25.00 per hour\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nVision insurance\nApplication Question(s):\nDo you have hands-on experience with computer imaging, device setup, printer support, or hardware replacement?\nAre you a US Citizen or GCH? If on Visa please mention the Visa Status\nAre you ready for background check and drug screen in accordance with the local law and regulations?\nPlease confirm your email address and contact number?\nCube Hub payroll is \"Bi-Weekly, we pay every-other-Friday. Are you Comfortable with Bi-Weekly payroll policy?\nWhat is your Expected Pay Range?\nWhat is a good time to contact you?\nPlease share your Street address, City and Postal code.\nHow many years of exp do you have with deskside IT support, including troubleshooting hardware, software, and end-user issues?\nHow many years of exp do you have with Strong Software skills: PowerShell, python, etc.\nExp with Upgrading to window 11 from 10\n- Imaging computers\n- Disposing of outdated assets\nPlease confirm\n1st shift (6am – 3:30pm with flex start am) with minimal overtime\n25% desk work and 75% shop floor\nPossible use of Deere Gator to get around the facility\nMetatarsals are required on the first day\nBusiness casual dress code\nLift up to 35+Pounds\nWork Location: In person","datePosted":"2026-08-04T22:49:15.544Z","dateModified":"2026-08-04T22:49:15.544Z","hiringOrganization":{"@type":"Organization","name":"Cubehubinc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Moline","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f155fd24610cc2d8a3a5fcc8"},"url":"https://jobsearcher.com/jobs/f155fd24610cc2d8a3a5fcc8"}}