{"schemaVersion":"jobsearcher.job.v1","id":"f155bdd342d51e1ec8cd1de5","url":"https://jobsearcher.com/jobs/f155bdd342d51e1ec8cd1de5","canonicalUrl":"https://jobsearcher.com/jobs/f155bdd342d51e1ec8cd1de5","title":"Director, Technical Operations","description":"THE COMPANY:\n\nSTACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.\n\nSTACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.\n\nTHE POSITION:\nSTACK is looking for a Director of Technical Operations (DTO) to support the safe, reliable, and efficient operation of critical data center infrastructure across the portfolio. As a leader in STACK’s Critical Operations team, the Director of Technical Operations is accountable for an integrated Technical Operations domain focused on the operational performance, reliability, and governance of mission-critical electrical, mechanical, and supporting infrastructure. The DTO integrates capability roadmaps, governance, resources, and priorities; resolves competing priorities and risks across the domain; and translates Technical Operations strategy into coordinated execution.Lead and coach the Technical Operations team as STACK’s center of excellence for operational standards, assurance, asset reliability, risk management, and continuous improvement across the portfolio.\n\nCollaborate with the leadership team to identify opportunities to improve our Technical Operations programs; Develop and implement agreed changes.\nChampion a culture that’s safety-focused, candid, and transparent\nDrive alignment of standards, governance, and improvement initiatives across related capabilities to improve critical operations safety, reliability, productivity, and effectiveness.\nWork with Critical Operations leadership and capability owners to align domain roadmaps, operating priorities, and risk-based improvements with field operational needs.\nDemonstrate strong technical knowledge of mission-critical data center electrical and mechanical infrastructure, including utility and power distribution, emergency power generation, UPS systems, cooling systems, and fire/life-safety systems.\nProvide domain leadership and informed technical judgment across critical facilities operations, asset reliability, operational risk, policies, procedures, and other assigned capabilities.\nEnsure standards and programs developed within the domain are aligned, scalable, and effectively governed to support site operations.\nEnsure appropriate governance exists across the domain for development, review, implementation, and assurance of critical operations standards and procedures.\nEnsure assurance and performance mechanisms identify compliance, systemic risk, and opportunities to improve policies, processes, and program effectiveness across the domain.\nMentor and develop capability and program leaders, strengthening execution, judgment, and accountability across the domain.\nEnsure capability owners coordinate appropriate field enablement, training, and change adoption for domain programs.\nEnsure significant events and systemic issues are evaluated across relevant capabilities and translated into coordinated corrective and preventive actions.\nEnsure field operations tools and processes within the domain have clear ownership, support, governance, and adoption mechanisms.\nResolve cross-capability issues, competing priorities, and escalated risks that inhibit critical operations performance.\nParticipate in departmental leadership meetings.\nGather, document, and share best practices. Act as a change agent.\n\nTHE DETAILS:\n\nLocations: Portland OR, San Jose, CA, Dallas/Ft. Worth, Chicago, or Northern VA\nTravel: Up to 40%\nMust be eligible to work in the United States\nMust pass a comprehensive background screening\n\nMUST-HAVE QUALIFICATIONS:\n\n7+ years of experience in data center or comparable mission-critical operations, including experience leading multi-site operational programs, teams, or capabilities.\nDemonstrated experience leading critical operations programs, teams, or capabilities in data center or comparable mission-critical environments, with responsibility across multiple sites or a distributed portfolio.\nStrong working knowledge of mission-critical electrical and mechanical infrastructure, including power distribution, emergency generation, UPS systems, cooling systems, and fire/life-safety systems.\nDemonstrated experience establishing or governing operational standards, maintenance/reliability programs, risk-management processes, or assurance mechanisms in a critical operating environment.\nDemonstrated ability to integrate multiple related programs or capabilities, prioritize competing risks and resources, and drive measurable operational outcomes.\nProven ability to influence and align Operations, Engineering, Construction, Commissioning, Safety, Supply Chain, and other cross-functional stakeholders.\nExperience leading and developing program, technical, or capability leaders.\nExperience managing team budgets and prioritizing resources across multiple programs or capabilities.\nStrong executive communication, problem-solving, and change-leadership skills.\nBachelor’s degree in engineering, operations, facilities management, or a related discipline, or equivalent relevant experience.\n\nTHIS MIGHT BE RIGHT FOR YOU IF:\n\nYou are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.\n\nYou do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.\n\nYou are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.\n\nYou are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.\n\nWHY STACK?\n\nWe offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts – even a cell phone subsidy.\n\nWe foster a culture of appreciation, including peer-to-peer recognition and rewards programs.\n\nFun is part of our DNA, with events, game nights, happy hours, and barbecues.\n\nWe’re growing – this is a great time to join and make an impact!\n\nSTACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law\n\nNote to external agencies: We are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure, Inc. will not be accepted or considered as a submission without a signed agreement in place. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of STACK Infrastructure, Inc.","company":"Stack Infrastructure Us","rawCompany":"stack infrastructure us","city":"Sterling","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-10-09T10:51:06.055Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Director, Technical Operations","description":"THE COMPANY:\n\nSTACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.\n\nSTACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.\n\nTHE POSITION:\nSTACK is looking for a Director of Technical Operations (DTO) to support the safe, reliable, and efficient operation of critical data center infrastructure across the portfolio. As a leader in STACK’s Critical Operations team, the Director of Technical Operations is accountable for an integrated Technical Operations domain focused on the operational performance, reliability, and governance of mission-critical electrical, mechanical, and supporting infrastructure. The DTO integrates capability roadmaps, governance, resources, and priorities; resolves competing priorities and risks across the domain; and translates Technical Operations strategy into coordinated execution.Lead and coach the Technical Operations team as STACK’s center of excellence for operational standards, assurance, asset reliability, risk management, and continuous improvement across the portfolio.\n\nCollaborate with the leadership team to identify opportunities to improve our Technical Operations programs; Develop and implement agreed changes.\nChampion a culture that’s safety-focused, candid, and transparent\nDrive alignment of standards, governance, and improvement initiatives across related capabilities to improve critical operations safety, reliability, productivity, and effectiveness.\nWork with Critical Operations leadership and capability owners to align domain roadmaps, operating priorities, and risk-based improvements with field operational needs.\nDemonstrate strong technical knowledge of mission-critical data center electrical and mechanical infrastructure, including utility and power distribution, emergency power generation, UPS systems, cooling systems, and fire/life-safety systems.\nProvide domain leadership and informed technical judgment across critical facilities operations, asset reliability, operational risk, policies, procedures, and other assigned capabilities.\nEnsure standards and programs developed within the domain are aligned, scalable, and effectively governed to support site operations.\nEnsure appropriate governance exists across the domain for development, review, implementation, and assurance of critical operations standards and procedures.\nEnsure assurance and performance mechanisms identify compliance, systemic risk, and opportunities to improve policies, processes, and program effectiveness across the domain.\nMentor and develop capability and program leaders, strengthening execution, judgment, and accountability across the domain.\nEnsure capability owners coordinate appropriate field enablement, training, and change adoption for domain programs.\nEnsure significant events and systemic issues are evaluated across relevant capabilities and translated into coordinated corrective and preventive actions.\nEnsure field operations tools and processes within the domain have clear ownership, support, governance, and adoption mechanisms.\nResolve cross-capability issues, competing priorities, and escalated risks that inhibit critical operations performance.\nParticipate in departmental leadership meetings.\nGather, document, and share best practices. Act as a change agent.\n\nTHE DETAILS:\n\nLocations: Portland OR, San Jose, CA, Dallas/Ft. Worth, Chicago, or Northern VA\nTravel: Up to 40%\nMust be eligible to work in the United States\nMust pass a comprehensive background screening\n\nMUST-HAVE QUALIFICATIONS:\n\n7+ years of experience in data center or comparable mission-critical operations, including experience leading multi-site operational programs, teams, or capabilities.\nDemonstrated experience leading critical operations programs, teams, or capabilities in data center or comparable mission-critical environments, with responsibility across multiple sites or a distributed portfolio.\nStrong working knowledge of mission-critical electrical and mechanical infrastructure, including power distribution, emergency generation, UPS systems, cooling systems, and fire/life-safety systems.\nDemonstrated experience establishing or governing operational standards, maintenance/reliability programs, risk-management processes, or assurance mechanisms in a critical operating environment.\nDemonstrated ability to integrate multiple related programs or capabilities, prioritize competing risks and resources, and drive measurable operational outcomes.\nProven ability to influence and align Operations, Engineering, Construction, Commissioning, Safety, Supply Chain, and other cross-functional stakeholders.\nExperience leading and developing program, technical, or capability leaders.\nExperience managing team budgets and prioritizing resources across multiple programs or capabilities.\nStrong executive communication, problem-solving, and change-leadership skills.\nBachelor’s degree in engineering, operations, facilities management, or a related discipline, or equivalent relevant experience.\n\nTHIS MIGHT BE RIGHT FOR YOU IF:\n\nYou are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.\n\nYou do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.\n\nYou are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.\n\nYou are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.\n\nWHY STACK?\n\nWe offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts – even a cell phone subsidy.\n\nWe foster a culture of appreciation, including peer-to-peer recognition and rewards programs.\n\nFun is part of our DNA, with events, game nights, happy hours, and barbecues.\n\nWe’re growing – this is a great time to join and make an impact!\n\nSTACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law\n\nNote to external agencies: We are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure, Inc. will not be accepted or considered as a submission without a signed agreement in place. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of STACK Infrastructure, Inc.","datePosted":"2026-10-09T10:51:06.055Z","dateModified":"2026-10-09T10:51:06.055Z","hiringOrganization":{"@type":"Organization","name":"Stack Infrastructure Us","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sterling","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f155bdd342d51e1ec8cd1de5"},"url":"https://jobsearcher.com/jobs/f155bdd342d51e1ec8cd1de5"}}