{"schemaVersion":"jobsearcher.job.v1","id":"f11e713b32cbfd641420967b","url":"https://jobsearcher.com/jobs/f11e713b32cbfd641420967b","canonicalUrl":"https://jobsearcher.com/jobs/f11e713b32cbfd641420967b","title":"Program Manager","description":"*Program Manager – Community Connections*\n\n*Full-Time | Albany, NY*\n\n*Lead a Team. Strengthen a Community. Make an Impact.*\n\n*Are you a strong leader who knows how to bring out the best in a team — while keeping programs organized, accountable, and moving forward?*\n\n*IPHNY is looking for a Program Manager to lead our Community Connections program!*\n\nCommunity Connections serves as an important access point for individuals and families seeking housing, resources, support, and greater stability. We’re looking for someone who can balance compassion with accountability, lead a dedicated team, build strong community partnerships, and make sure our program delivers the high-quality services our community deserves.\n\n*What You’ll Do*\n\nAs the Program Manager, you’ll be the person helping keep Community Connections moving forward. You will:\n\n* Lead, coach, and support the Community Connections team\n* Oversee day-to-day program operations and service delivery\n* Manage staff schedules, time-off requests, timesheets, supervision, and performance\n* Support hiring, onboarding, training, and professional development\n* Ensure participants receive person-centered, trauma-informed services and referrals\n* Help staff navigate challenging situations through de-escalation and problem-solving\n* Build relationships with community organizations, service providers, and neighborhood partners\n* Represent IPHNY at community meetings, coalitions, outreach activities, and events\n* Monitor program goals, outcomes, documentation, and required reporting\n* Oversee systems and data including HMIS and UniteUs\n* Work collaboratively with Finance and Operations to monitor program expenses and needs\n* Keep the program organized, compliant, welcoming, and focused on its mission\n\n*Who We’re Looking For*\n\nYou may be a great fit if you’re someone who can lead with empathy while still holding people accountable.\n\n*We’re looking for:*\n\n* At least 3 years of supervisory or program management experience in human services or a nonprofit environment\n* Experience working with individuals experiencing homelessness or housing instability\n* Strong leadership, communication, and organizational skills\n* The ability to juggle multiple priorities in a fast-paced environment\n* Comfort using Microsoft Office, Teams, Zoom, and data-management systems\n* A valid NYS driver’s license and reliable transportation\n\n*Preferred*: A bachelor’s degree in human services or a related field, along with experience in trauma-informed care, crisis intervention, budgeting, grant compliance, or Capital Region community resources.\n\n*Why IPHNY?*\n\nAt IPHNY, our work is about more than programs and paperwork — it’s about people.\n\nYou’ll have the opportunity to lead a team doing meaningful work every day, strengthen connections throughout our community, and help create pathways toward housing, resources, dignity, and stability.\n\nIf you’re looking for a leadership position where your ideas, your team, and your work can make a real difference, we want to hear from you.\n\n*Ready to Lead Community Connections?*\n\nApply today and bring your leadership, energy, and passion to IPHNY!\n\nSchedule: Full-Time, primarily Monday–Friday, with flexibility for occasional evenings and weekends.\n\nPay: $62,353.20 per year\n\nBenefits:\n* 401(k)\n* 401(k) matching\n* Dental insurance\n* Health insurance\n* Health savings account\n* Life insurance\n* Paid time off\n* Vision insurance\n\nWork Location: In person","company":"Iph","rawCompany":"iph","city":"Albany","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-19T20:06:20.498Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624229","title":"Other Community Housing Services","slug":"other-community-housing-services"},{"code":"813319","title":"Other Social Advocacy Organizations","slug":"other-social-advocacy-organizations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"*Program Manager – Community Connections*\n\n*Full-Time | Albany, NY*\n\n*Lead a Team. Strengthen a Community. Make an Impact.*\n\n*Are you a strong leader who knows how to bring out the best in a team — while keeping programs organized, accountable, and moving forward?*\n\n*IPHNY is looking for a Program Manager to lead our Community Connections program!*\n\nCommunity Connections serves as an important access point for individuals and families seeking housing, resources, support, and greater stability. We’re looking for someone who can balance compassion with accountability, lead a dedicated team, build strong community partnerships, and make sure our program delivers the high-quality services our community deserves.\n\n*What You’ll Do*\n\nAs the Program Manager, you’ll be the person helping keep Community Connections moving forward. You will:\n\n* Lead, coach, and support the Community Connections team\n* Oversee day-to-day program operations and service delivery\n* Manage staff schedules, time-off requests, timesheets, supervision, and performance\n* Support hiring, onboarding, training, and professional development\n* Ensure participants receive person-centered, trauma-informed services and referrals\n* Help staff navigate challenging situations through de-escalation and problem-solving\n* Build relationships with community organizations, service providers, and neighborhood partners\n* Represent IPHNY at community meetings, coalitions, outreach activities, and events\n* Monitor program goals, outcomes, documentation, and required reporting\n* Oversee systems and data including HMIS and UniteUs\n* Work collaboratively with Finance and Operations to monitor program expenses and needs\n* Keep the program organized, compliant, welcoming, and focused on its mission\n\n*Who We’re Looking For*\n\nYou may be a great fit if you’re someone who can lead with empathy while still holding people accountable.\n\n*We’re looking for:*\n\n* At least 3 years of supervisory or program management experience in human services or a nonprofit environment\n* Experience working with individuals experiencing homelessness or housing instability\n* Strong leadership, communication, and organizational skills\n* The ability to juggle multiple priorities in a fast-paced environment\n* Comfort using Microsoft Office, Teams, Zoom, and data-management systems\n* A valid NYS driver’s license and reliable transportation\n\n*Preferred*: A bachelor’s degree in human services or a related field, along with experience in trauma-informed care, crisis intervention, budgeting, grant compliance, or Capital Region community resources.\n\n*Why IPHNY?*\n\nAt IPHNY, our work is about more than programs and paperwork — it’s about people.\n\nYou’ll have the opportunity to lead a team doing meaningful work every day, strengthen connections throughout our community, and help create pathways toward housing, resources, dignity, and stability.\n\nIf you’re looking for a leadership position where your ideas, your team, and your work can make a real difference, we want to hear from you.\n\n*Ready to Lead Community Connections?*\n\nApply today and bring your leadership, energy, and passion to IPHNY!\n\nSchedule: Full-Time, primarily Monday–Friday, with flexibility for occasional evenings and weekends.\n\nPay: $62,353.20 per year\n\nBenefits:\n* 401(k)\n* 401(k) matching\n* Dental insurance\n* Health insurance\n* Health savings account\n* Life insurance\n* Paid time off\n* Vision insurance\n\nWork Location: In person","datePosted":"2026-08-19T20:06:20.498Z","dateModified":"2026-08-19T20:06:20.498Z","hiringOrganization":{"@type":"Organization","name":"Iph","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Albany","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f11e713b32cbfd641420967b"},"url":"https://jobsearcher.com/jobs/f11e713b32cbfd641420967b"}}