{"schemaVersion":"jobsearcher.job.v1","id":"f08fe3fada9e4e8545a9d9a7","url":"https://jobsearcher.com/jobs/f08fe3fada9e4e8545a9d9a7","canonicalUrl":"https://jobsearcher.com/jobs/f08fe3fada9e4e8545a9d9a7","title":"Customer Quality Engineer (Onsite)","description":"Date Posted:\n\n2026-08-14\n\nCountry:\n\nUnited States of America\n\nLocation:\n\nUS-CA-FAIRFIELD-3530 ~ 3530 Branscombe Rd ~ BRANSCOMBE\n\nPosition Role Type:\n\nOnsite\n\nU.S. Citizen, U.S. Person, or Immigration Status Requirements:\n\nU.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.\n\nSecurity Clearance Type:\n\nNone/Not Required\n\nSecurity Clearance Status:\n\nNot Required\n\nAt RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.\n\nCollins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.\n\nThe Collins Aerospace site in Fairfield, CA has an opening for Customer Quality Engineer . This position will be key in monitoring Quality and Continuous Improvement activities and in representing the Quality function with our key customers.\n\nThe role requires an individual capable of working collaboratively with all functions as part of an Integrated Product Team (IPT) in the value stream. Supporting functional groups to implement process improvements through application of appropriate tools, to drive positive change within the company culture. Resulting in measurable improvements in the customer scorecard. A positive attitude, drive for continuous improvement and ensuring the voice of the customer is represented at all times are essential for this role. Candidates should be confident, self-motivated, work well within a team and have the ability to communicate and work at all levels within the business.\n\nWhat You Will Do:\n\nPromote the Quality culture in the business, through compliance to the QMS, requirements of AS9100 and adherence to Quality Cardinal Rules\n\nWork closely with Operations to ensure product meets requirements and provide guidance in all matters related to Customer Requirements\n\nDrive problem resolution through to completion for customer SCAR’s and internal escapes. Ensuring key milestones are met, i.e. Containment, Root Cause Analysis, Mistake Proofing\n\nUtilizes PPAP core elements (PFMEA, MSA, Process Flow and Control Plans, etc.) to identify risks and propose mitigation solutions\n\nParticipate in contract review, ensuring customer specific requirements are understood and effectively communicate throughout the business\n\nMaintain reports, databases and assists with the management of the QMS including customer scorecards, corrective actions, manufacturing dashboards and CPI project tracker, updating weekly and monthly quality reports as required\n\nParticipate in customer calls and coordinate / host 2nd party (customer) visits and site audits\n\nUnderstands and communicate the ‘voice of the customer’ (externally and internally) in decisions affecting quality and performance\n\nWork with functional groups to help internal customers define and establish quality and process improvements\n\nCommunicate and work at all levels within the business\n\nQualifications You Must Have:\n\nTypically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience\n\nExperience working in regulated or quality-controlled environments where established standards and procedures guide product or process quality\n\nExperience supporting or operating within a Quality Management System (QMS), including participation in quality processes, documentation, or compliance activities\n\nQualifications We Prefer:\n\nCertified Quality Engineer (ASQ CQE)\n\nProject Management Professional (PMP)\n\nPrevious aerospace/aviation AS9100 industry experience is desirable\n\n3 years of experience of working in Quality Management preferred\n\nBasic knowledge of business management systems ERP / MRP (SAP), configuration tools, etc.\n\nPrevious experience in customer facing Quality role, such as hosting customer visits and audits\n\nPrevious experience negotiating with customers to achieve mutually beneficial outcomes\n\nThe ability to read and understand data reports to analyze opportunities for improvement is preferred\n\nAbility to work under pressure while maintaining poise and tact in dealing with quality issues\n\nProficient in Office 365\n\nWhat We Offer\nSome of our competitive benefits package includes:\n\nMedical, dental, and vision insurance\n\nThree weeks of vacation for newly hired employees\n\nGenerous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option\n\nTuition reimbursement program\n\nStudent Loan Repayment Program\n\nLife insurance and disability coverage\n\nOptional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection\n\nBirth, adoption, parental leave benefits\n\nOvia Health, fertility, and family planning\n\nAdoption Assistance\n\nAutism Benefit\n\nEmployee Assistance Plan, including up to 10 free counseling sessions\n\nHealthy You Incentives, wellness rewards program\n\nDoctor on Demand, virtual doctor visits\n\nBright Horizons, child and elder care services\n\nTeladoc Medical Experts, second opinion program\n\nAnd more!\n\nOperations, Supply Chain and EH&S: The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.\n\nCollins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.\n\nWE ARE REDEFINING AEROSPACE.\nPlease ensure the role type (defined below) is appropriate for your needs before applying to this role.\n\nOnsite:\nEmployees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.\n\nAt Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.\n\nThe salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.\n\nHired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.\n\nHired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.\n\nThis role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.\n\nRTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.\n\nRTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.\n\n#J-18808-Ljbffr","company":"RTX","rawCompany":"rtx","city":"Lancaster","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-22T03:23:27.006Z","occupations":[{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"19-4099.01","title":"Quality Control Analysts","slug":"quality-control-analysts"},{"code":"15-1253.00","title":"Software Quality Assurance Analysts and Testers","slug":"software-quality-assurance-analysts-and-testers"}],"industries":[{"code":"336411","title":"Aircraft Manufacturing","slug":"aircraft-manufacturing"},{"code":"336413","title":"Other Aircraft Parts and Auxiliary Equipment Manufacturing","slug":"other-aircraft-parts-and-auxiliary-equipment-manufacturing"},{"code":"488190","title":"Other Support Activities for Air Transportation","slug":"other-support-activities-for-air-transportation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Quality Engineer (Onsite)","description":"Date Posted:\n\n2026-08-14\n\nCountry:\n\nUnited States of America\n\nLocation:\n\nUS-CA-FAIRFIELD-3530 ~ 3530 Branscombe Rd ~ BRANSCOMBE\n\nPosition Role Type:\n\nOnsite\n\nU.S. Citizen, U.S. Person, or Immigration Status Requirements:\n\nU.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.\n\nSecurity Clearance Type:\n\nNone/Not Required\n\nSecurity Clearance Status:\n\nNot Required\n\nAt RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.\n\nCollins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.\n\nThe Collins Aerospace site in Fairfield, CA has an opening for Customer Quality Engineer . This position will be key in monitoring Quality and Continuous Improvement activities and in representing the Quality function with our key customers.\n\nThe role requires an individual capable of working collaboratively with all functions as part of an Integrated Product Team (IPT) in the value stream. Supporting functional groups to implement process improvements through application of appropriate tools, to drive positive change within the company culture. Resulting in measurable improvements in the customer scorecard. A positive attitude, drive for continuous improvement and ensuring the voice of the customer is represented at all times are essential for this role. Candidates should be confident, self-motivated, work well within a team and have the ability to communicate and work at all levels within the business.\n\nWhat You Will Do:\n\nPromote the Quality culture in the business, through compliance to the QMS, requirements of AS9100 and adherence to Quality Cardinal Rules\n\nWork closely with Operations to ensure product meets requirements and provide guidance in all matters related to Customer Requirements\n\nDrive problem resolution through to completion for customer SCAR’s and internal escapes. Ensuring key milestones are met, i.e. Containment, Root Cause Analysis, Mistake Proofing\n\nUtilizes PPAP core elements (PFMEA, MSA, Process Flow and Control Plans, etc.) to identify risks and propose mitigation solutions\n\nParticipate in contract review, ensuring customer specific requirements are understood and effectively communicate throughout the business\n\nMaintain reports, databases and assists with the management of the QMS including customer scorecards, corrective actions, manufacturing dashboards and CPI project tracker, updating weekly and monthly quality reports as required\n\nParticipate in customer calls and coordinate / host 2nd party (customer) visits and site audits\n\nUnderstands and communicate the ‘voice of the customer’ (externally and internally) in decisions affecting quality and performance\n\nWork with functional groups to help internal customers define and establish quality and process improvements\n\nCommunicate and work at all levels within the business\n\nQualifications You Must Have:\n\nTypically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience\n\nExperience working in regulated or quality-controlled environments where established standards and procedures guide product or process quality\n\nExperience supporting or operating within a Quality Management System (QMS), including participation in quality processes, documentation, or compliance activities\n\nQualifications We Prefer:\n\nCertified Quality Engineer (ASQ CQE)\n\nProject Management Professional (PMP)\n\nPrevious aerospace/aviation AS9100 industry experience is desirable\n\n3 years of experience of working in Quality Management preferred\n\nBasic knowledge of business management systems ERP / MRP (SAP), configuration tools, etc.\n\nPrevious experience in customer facing Quality role, such as hosting customer visits and audits\n\nPrevious experience negotiating with customers to achieve mutually beneficial outcomes\n\nThe ability to read and understand data reports to analyze opportunities for improvement is preferred\n\nAbility to work under pressure while maintaining poise and tact in dealing with quality issues\n\nProficient in Office 365\n\nWhat We Offer\nSome of our competitive benefits package includes:\n\nMedical, dental, and vision insurance\n\nThree weeks of vacation for newly hired employees\n\nGenerous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option\n\nTuition reimbursement program\n\nStudent Loan Repayment Program\n\nLife insurance and disability coverage\n\nOptional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection\n\nBirth, adoption, parental leave benefits\n\nOvia Health, fertility, and family planning\n\nAdoption Assistance\n\nAutism Benefit\n\nEmployee Assistance Plan, including up to 10 free counseling sessions\n\nHealthy You Incentives, wellness rewards program\n\nDoctor on Demand, virtual doctor visits\n\nBright Horizons, child and elder care services\n\nTeladoc Medical Experts, second opinion program\n\nAnd more!\n\nOperations, Supply Chain and EH&S: The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.\n\nCollins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.\n\nWE ARE REDEFINING AEROSPACE.\nPlease ensure the role type (defined below) is appropriate for your needs before applying to this role.\n\nOnsite:\nEmployees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.\n\nAt Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.\n\nThe salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.\n\nHired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.\n\nHired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.\n\nThis role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.\n\nRTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.\n\nRTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.\n\n#J-18808-Ljbffr","datePosted":"2026-08-22T03:23:27.006Z","dateModified":"2026-08-22T03:23:27.006Z","hiringOrganization":{"@type":"Organization","name":"RTX","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lancaster","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f08fe3fada9e4e8545a9d9a7"},"url":"https://jobsearcher.com/jobs/f08fe3fada9e4e8545a9d9a7"}}