Sales Assistant

Why join us?For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.Sales AssistantHOLLY HUNT Enterprises, Inc.Reports to: Showroom General ManagerPOSITION PROFILEThe Sales Assistant plays a vital role in the daily operations of the Holly Hunt showroom, providing administrative, operational, and client-facing support to Sales Associates. Serving as a central point of coordination between clients, the Corporate Office, outside sales partners, and vendor partners, this position supports the full lifecycle of client orders—from initial inquiry through fulfillment.The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities while delivering a polished and service-driven client experience consistent with a luxury brand.Primary ResponsibilitiesClient & Sales SupportServe as a first point of contact for inbound client inquiries, professionally handling and routing calls to the appropriate Sales AssociateGreet and acknowledge all clients entering the showroom, ensuring a welcoming and professional experienceAssist clients in the showroom and via phone or email, as neededSupport Sales Associates with quote preparation, order entry, and ongoing order managementOrder Management & ProcessingReview all orders to ensure accuracy, completeness, and compliance with internal policies prior to submissionProcess client payments, including deposits and credit card transactions, and release orders in accordance with company proceduresPrepare, verify, and submit COM ID forms to vendors as requiredTrack, follow up on, and update approvals for SFAs, DFAs, and CFAsManage post-order updates, including ship-to changes and expedited or revised freight requestsLogistics & ReportingCoordinate freight logistics by confirming shipping details, freight charges, and delivery requirementsRun and maintain weekly order status reports, proactively managing open orders and communicating estimated completion dates (ECDs) and requested delivery dates (RDDs) to clients and sales staffReview order hold reports and collaborate with internal teams to resolve issues and move orders forwardExpedite priority and time-sensitive orders in partnership with the Client First teamMonitor and follow up on balance-due notices to ensure timely payment collectionProvide proactive shipment tracking updates and delivery confirmations to clientsPrepare and submit refund requests for overpayments as neededShowroom Operations & Team SupportContribute to overall showroom coverage, including breaks and peak business periodsPull product samples, tear sheets, and conduct fabric searches to support sales and client requestsAssist with showroom initiatives such as mailers, e-blasts, and other client communicationsMinimum QualificationsBachelor's degree or equivalent experience required1–2 years of experience in a retail, showroom, design, or client service environment; luxury brand experience preferredStrong organizational skills with the ability to multitask and manage competing prioritiesExcellent written and verbal communication skillsHigh attention to detail and commitment to accuracyProficiency in Microsoft Office (Outlook, Word, Excel)Ability to lift up to 20–50 pounds as neededWho We Hire?Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.Compensation range for this role is $55,717.50 - $73,370.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.