{"schemaVersion":"jobsearcher.job.v1","id":"f07bbd769ac03d10395ea4fd","url":"https://jobsearcher.com/jobs/f07bbd769ac03d10395ea4fd","canonicalUrl":"https://jobsearcher.com/jobs/f07bbd769ac03d10395ea4fd","title":"ECM Program Supervisor","description":"About the Role\nDrive day-to-day ECM operations and lift team performance so high-needs Medi-Cal members get coordinated, person-centered care. You’ll coach Care Managers/CHWs, keep quality and compliance tight, and remove roadblocks so clients thrive.\nWhat You’ll Do\nLead & Coach: Supervise ECM staff, run huddles, balance caseloads, and develop skills.\nOwn Quality: Track KPIs (outreach, engagement, care plans), audit charts, and close gaps.\nSupport Clients: Escalate complex cases, champion client voice, and promote person-centered care.\nPartner Well: Interface with leadership, MCPs, and community providers; contribute in case conferences and audits.\nWhat You Bring\nBachelor’s in Social Work, Nursing, Public Health, Human Services, or related (Master’s preferred).\n2+ years in a lead/supervisory role in healthcare, behavioral health, or social services.\nHands-on experience with Medi-Cal populations, care coordination/case management.\nWorking knowledge of ECM, managed care, and California health programs.\nBonus: Bilingual (English/Spanish), local resource savvy, Trauma-Informed Care, Motivational Interviewing.\nHow You Work\nEmpathy and cultural humility, clear communication, crisp organization, and pragmatic problem-solving.\nComfortable navigating sensitive situations and occasional crisis intervention.\nAble to travel locally as needed for staff support/meetings.","company":"Mindcure","rawCompany":"mindcure","city":"Clovis","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-16T15:12:50.465Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"21-1022.00","title":"Healthcare Social Workers","slug":"healthcare-social-workers"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"ECM Program Supervisor","description":"About the Role\nDrive day-to-day ECM operations and lift team performance so high-needs Medi-Cal members get coordinated, person-centered care. You’ll coach Care Managers/CHWs, keep quality and compliance tight, and remove roadblocks so clients thrive.\nWhat You’ll Do\nLead & Coach: Supervise ECM staff, run huddles, balance caseloads, and develop skills.\nOwn Quality: Track KPIs (outreach, engagement, care plans), audit charts, and close gaps.\nSupport Clients: Escalate complex cases, champion client voice, and promote person-centered care.\nPartner Well: Interface with leadership, MCPs, and community providers; contribute in case conferences and audits.\nWhat You Bring\nBachelor’s in Social Work, Nursing, Public Health, Human Services, or related (Master’s preferred).\n2+ years in a lead/supervisory role in healthcare, behavioral health, or social services.\nHands-on experience with Medi-Cal populations, care coordination/case management.\nWorking knowledge of ECM, managed care, and California health programs.\nBonus: Bilingual (English/Spanish), local resource savvy, Trauma-Informed Care, Motivational Interviewing.\nHow You Work\nEmpathy and cultural humility, clear communication, crisp organization, and pragmatic problem-solving.\nComfortable navigating sensitive situations and occasional crisis intervention.\nAble to travel locally as needed for staff support/meetings.","datePosted":"2026-07-16T15:12:50.465Z","dateModified":"2026-07-16T15:12:50.465Z","hiringOrganization":{"@type":"Organization","name":"Mindcure","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Clovis","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"f07bbd769ac03d10395ea4fd"},"url":"https://jobsearcher.com/jobs/f07bbd769ac03d10395ea4fd"}}