{"schemaVersion":"jobsearcher.job.v1","id":"efe2bf963096c3ce0fa4cf60","url":"https://jobsearcher.com/jobs/efe2bf963096c3ce0fa4cf60","canonicalUrl":"https://jobsearcher.com/jobs/efe2bf963096c3ce0fa4cf60","title":"Shift Lead","description":"Are you looking for an entry-mid level job in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious? Come work with us.\nJob Summary:\nThe Shift Leader supports the store management team’s daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal’s Core Values. The Shift Leader works with the management team in ensuring the compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.\nEssential Duties and Responsibilities:\nPeople:\nDemonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal’s tools and processes.\nPartners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.\nCustomer:\nDrives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.\nCoaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.\nEnsures that food safety standards are met through direct observation while running their shifts.\nSales:\nPartners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.\nProfit:\nExecutes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps.\nThe above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.\nEducation and Experience Requirements:\nMust be at least 21 years of age.\nServsafe certification required\nHigh School Diploma or GED preferred with one (1) or more years restaurant experience.\nSystems & Software – proficient level knowledge of Microsoft Office software applications.\nMust be able to work a flexible schedule including days, nights, overnights, & weekends.\nMay be required to travel to other locations, e.g. other stores, bank, meetings as business dictates\nKnowledge/Skills/Abilities:\nCustomer Focused - Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors.\nInitiative - Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks.\nAction Oriented - Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time.\nTeam Player - Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment.\nPhysical Demands\nMust be able to lift up to 70 pounds of force frequently to move objects\nAbility to carry products/boxes and miscellaneous items weighing no more than 70 pounds\nConsistently handles product preparation\nAbility to kneel and follow proper lifting procedures\nConsistently lifts for product preparation, stocking and inventory","company":"Krystal","rawCompany":"krystal","city":"Moss Point","state":"MS","isRemote":false,"isActive":false,"createdAt":"2026-07-05T09:42:31.620Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Lead","description":"Are you looking for an entry-mid level job in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious? Come work with us.\nJob Summary:\nThe Shift Leader supports the store management team’s daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal’s Core Values. The Shift Leader works with the management team in ensuring the compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.\nEssential Duties and Responsibilities:\nPeople:\nDemonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal’s tools and processes.\nPartners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.\nCustomer:\nDrives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.\nCoaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.\nEnsures that food safety standards are met through direct observation while running their shifts.\nSales:\nPartners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.\nProfit:\nExecutes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps.\nThe above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.\nEducation and Experience Requirements:\nMust be at least 21 years of age.\nServsafe certification required\nHigh School Diploma or GED preferred with one (1) or more years restaurant experience.\nSystems & Software – proficient level knowledge of Microsoft Office software applications.\nMust be able to work a flexible schedule including days, nights, overnights, & weekends.\nMay be required to travel to other locations, e.g. other stores, bank, meetings as business dictates\nKnowledge/Skills/Abilities:\nCustomer Focused - Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors.\nInitiative - Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks.\nAction Oriented - Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time.\nTeam Player - Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment.\nPhysical Demands\nMust be able to lift up to 70 pounds of force frequently to move objects\nAbility to carry products/boxes and miscellaneous items weighing no more than 70 pounds\nConsistently handles product preparation\nAbility to kneel and follow proper lifting procedures\nConsistently lifts for product preparation, stocking and inventory","datePosted":"2026-07-05T09:42:31.620Z","dateModified":"2026-07-05T09:42:31.620Z","hiringOrganization":{"@type":"Organization","name":"Krystal","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Moss Point","addressRegion":"MS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"efe2bf963096c3ce0fa4cf60"},"url":"https://jobsearcher.com/jobs/efe2bf963096c3ce0fa4cf60"}}