{"schemaVersion":"jobsearcher.job.v1","id":"efd04f32a52cbbb4191f78ed","url":"https://jobsearcher.com/jobs/efd04f32a52cbbb4191f78ed","canonicalUrl":"https://jobsearcher.com/jobs/efd04f32a52cbbb4191f78ed","title":"Data Operations Analyst","description":"Job Title: Data Operations AnalystLocation: Houston, TX - Hybrid schedule (onsite 3x per week)Job Type: 12-month Contract (2 Openings)Industry: Financial Services / FinTechAbout the RoleAre you highly organized, detail-oriented, and comfortable working with spreadsheets? We are seeking two motivated contract professionals to join a dynamic, 10-person Dispute Operations team within a leading Fortune 500 financial services enterprise.This is an excellent opportunity for a junior professional or someone looking to break into the corporate financial sector.In this role, you will be responsible for accurately processing and entering dispute-related information between internal platforms and external databases. Your focus is entirely on data integrity, smooth system handoffs, and operational excellence.Day-to-Day ResponsibilitiesSystem Navigation & Data Entry: Manage a \"swivel chair\" operation, accurately moving and processing dispute-related information between multiple internal and external systems.Data Review: Analyze case information to determine the appropriate data entries before processing, ensuring complete accuracy.Team Collaboration: Work closely with a designated Researcher on complex or escalated cases, coordinating smooth handoffs and maintaining clear communication.Documentation: Enter clear case comments and documentation that may ultimately be visible to customers.Spreadsheet Management: Utilize Microsoft Excel and Google Sheets to maintain records and track progress as the team transitions platforms.Must-Haves:Spreadsheet Comfort: Strong familiarity with Microsoft Excel and/or Google Sheets.Sharp Attention to Detail: A high degree of accuracy is crucial in this regulated environment—you catch the small things others miss.Strong Communication: Reliable, clear communication skills for collaborating with teammates and researchers.Adaptability: A quick learner who is comfortable learning new enterprise software, systems, and documented procedures.Organizational Skills: Ability to manage your daily workflow efficiently in a fast-paced environment.Nice-to-Haves:Tableau Knowledge: Experience navigating and viewing dashboards (Tableau is used as our work queue; no development or coding required).Prior Experience: Previous experience in data entry, enterprise corporate environments, dispute operations, or as a Chargeback Analyst.Excel Skills: Familiarity with pivot tables is a plus.","company":"Swoon","rawCompany":"swoon","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-06-26T12:16:17.716Z","occupations":[{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"},{"code":"43-9021.00","title":"Data Entry Keyers","slug":"data-entry-keyers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"561450","title":"Credit Bureaus","slug":"credit-bureaus"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Data Operations Analyst","description":"Job Title: Data Operations AnalystLocation: Houston, TX - Hybrid schedule (onsite 3x per week)Job Type: 12-month Contract (2 Openings)Industry: Financial Services / FinTechAbout the RoleAre you highly organized, detail-oriented, and comfortable working with spreadsheets? We are seeking two motivated contract professionals to join a dynamic, 10-person Dispute Operations team within a leading Fortune 500 financial services enterprise.This is an excellent opportunity for a junior professional or someone looking to break into the corporate financial sector.In this role, you will be responsible for accurately processing and entering dispute-related information between internal platforms and external databases. Your focus is entirely on data integrity, smooth system handoffs, and operational excellence.Day-to-Day ResponsibilitiesSystem Navigation & Data Entry: Manage a \"swivel chair\" operation, accurately moving and processing dispute-related information between multiple internal and external systems.Data Review: Analyze case information to determine the appropriate data entries before processing, ensuring complete accuracy.Team Collaboration: Work closely with a designated Researcher on complex or escalated cases, coordinating smooth handoffs and maintaining clear communication.Documentation: Enter clear case comments and documentation that may ultimately be visible to customers.Spreadsheet Management: Utilize Microsoft Excel and Google Sheets to maintain records and track progress as the team transitions platforms.Must-Haves:Spreadsheet Comfort: Strong familiarity with Microsoft Excel and/or Google Sheets.Sharp Attention to Detail: A high degree of accuracy is crucial in this regulated environment—you catch the small things others miss.Strong Communication: Reliable, clear communication skills for collaborating with teammates and researchers.Adaptability: A quick learner who is comfortable learning new enterprise software, systems, and documented procedures.Organizational Skills: Ability to manage your daily workflow efficiently in a fast-paced environment.Nice-to-Haves:Tableau Knowledge: Experience navigating and viewing dashboards (Tableau is used as our work queue; no development or coding required).Prior Experience: Previous experience in data entry, enterprise corporate environments, dispute operations, or as a Chargeback Analyst.Excel Skills: Familiarity with pivot tables is a plus.","datePosted":"2026-06-26T12:16:17.716Z","dateModified":"2026-06-26T12:16:17.716Z","hiringOrganization":{"@type":"Organization","name":"Swoon","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"efd04f32a52cbbb4191f78ed"},"url":"https://jobsearcher.com/jobs/efd04f32a52cbbb4191f78ed"}}