{"schemaVersion":"jobsearcher.job.v1","id":"efca4c9efe0e1fc321b31e2b","url":"https://jobsearcher.com/jobs/efca4c9efe0e1fc321b31e2b","canonicalUrl":"https://jobsearcher.com/jobs/efca4c9efe0e1fc321b31e2b","title":"Entry Level Customer Service Assistant","description":"About Us\n\nAt CryptoGex, we specialize in organizing innovative technology events, conferences, and brand activations. Our mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events.\n\nPosition Overview\n\nWe are looking for a dependable and customer-focused Entry Level Customer Service Assistant to support attendee communications and client interactions for our events.\n\nThe Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events.\n\nKey Responsibilities\nRespond to customer inquiries via phone, email, and chat in a timely manner\nAssist attendees with registration issues and ticketing support\nHandle and resolve customer concerns professionally and efficiently\nMaintain records of customer interactions and feedback\nSupport on-site customer service during live events when needed\nFollow company procedures and service standards\nQualifications\nHigh school diploma or equivalent required\nStrong verbal and written communication skills\nProblem-solving mindset with attention to detail\nAbility to multitask in a fast-paced environment\nCompensation & Benefits\nCompetitive hourly pay ($18.50 - $28.50/hour)\nHealth, dental, and vision insurance options\nPaid time off and holidays\nCareer growth opportunities within events and operations\nTraining and development programs\nSupportive team environment","company":"Cryptogex","rawCompany":"cryptogex","city":"Benson","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-19T18:45:58.127Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"561920","title":"Convention and Trade Show Organizers","slug":"convention-and-trade-show-organizers"},{"code":"561990","title":"All Other Support Services","slug":"all-other-support-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Entry Level Customer Service Assistant","description":"About Us\n\nAt CryptoGex, we specialize in organizing innovative technology events, conferences, and brand activations. Our mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events.\n\nPosition Overview\n\nWe are looking for a dependable and customer-focused Entry Level Customer Service Assistant to support attendee communications and client interactions for our events.\n\nThe Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events.\n\nKey Responsibilities\nRespond to customer inquiries via phone, email, and chat in a timely manner\nAssist attendees with registration issues and ticketing support\nHandle and resolve customer concerns professionally and efficiently\nMaintain records of customer interactions and feedback\nSupport on-site customer service during live events when needed\nFollow company procedures and service standards\nQualifications\nHigh school diploma or equivalent required\nStrong verbal and written communication skills\nProblem-solving mindset with attention to detail\nAbility to multitask in a fast-paced environment\nCompensation & Benefits\nCompetitive hourly pay ($18.50 - $28.50/hour)\nHealth, dental, and vision insurance options\nPaid time off and holidays\nCareer growth opportunities within events and operations\nTraining and development programs\nSupportive team environment","datePosted":"2026-08-19T18:45:58.127Z","dateModified":"2026-08-19T18:45:58.127Z","hiringOrganization":{"@type":"Organization","name":"Cryptogex","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Benson","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"efca4c9efe0e1fc321b31e2b"},"url":"https://jobsearcher.com/jobs/efca4c9efe0e1fc321b31e2b"}}