{"schemaVersion":"jobsearcher.job.v1","id":"ef88d12eba410c69acd22f7c","url":"https://jobsearcher.com/jobs/ef88d12eba410c69acd22f7c","canonicalUrl":"https://jobsearcher.com/jobs/ef88d12eba410c69acd22f7c","title":"Desktop Support / Technical Support","description":"*Key Responsibilities*\n\n* Provide on-site technical support for manufacturing and office IT systems, including desktops, laptops, printers, scanners, RF guns, MLL PCs, and other site-standard devices\n* Execute incident and request fulfilment activities, including diagnosis, troubleshooting, resolution, and escalation in line with defined SLAs and procedures\n* Support Reliability / Total Lifecycle Management (TLM) activities by performing preventative maintenance, equipment replacements, and lifecycle refresh tasks as scheduled\n* IT Equipment integration with AD, Network, NAS.\n* Assist with incident management and root cause analysis (RCA) by collecting data, performing first-level troubleshooting, and implementing corrective actions\n* Deliver application support by resolving common issues, coordinating with application owners for complex problems, and validating fixes at the site level\n\n*Required Qualifications*\n\n* Associate or bachelor’s degree in information technology, Computer Science, Engineering, or equivalent experience\n* 2–5 years of experience in onsite or field technical support, preferably in a manufacturing environment\n* Hands-on experience with Windows-based systems; basic Linux exposure preferred\n* Must have GxP environment experience\n* Knowledge of NetBackup & Rubrik\n* Working knowledge of ITSM tools and endpoint management\n* Experience supporting RF devices, scanners, printers, and shop floor PCs\n\nPay: $25.00 - $30.00 per hour\n\nExpected hours: 40.0 per week\n\nWork Location: In person","company":"Itechstack","rawCompany":"itechstack","city":"Raritan","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-09-12T09:49:03.802Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support / Technical Support","description":"*Key Responsibilities*\n\n* Provide on-site technical support for manufacturing and office IT systems, including desktops, laptops, printers, scanners, RF guns, MLL PCs, and other site-standard devices\n* Execute incident and request fulfilment activities, including diagnosis, troubleshooting, resolution, and escalation in line with defined SLAs and procedures\n* Support Reliability / Total Lifecycle Management (TLM) activities by performing preventative maintenance, equipment replacements, and lifecycle refresh tasks as scheduled\n* IT Equipment integration with AD, Network, NAS.\n* Assist with incident management and root cause analysis (RCA) by collecting data, performing first-level troubleshooting, and implementing corrective actions\n* Deliver application support by resolving common issues, coordinating with application owners for complex problems, and validating fixes at the site level\n\n*Required Qualifications*\n\n* Associate or bachelor’s degree in information technology, Computer Science, Engineering, or equivalent experience\n* 2–5 years of experience in onsite or field technical support, preferably in a manufacturing environment\n* Hands-on experience with Windows-based systems; basic Linux exposure preferred\n* Must have GxP environment experience\n* Knowledge of NetBackup & Rubrik\n* Working knowledge of ITSM tools and endpoint management\n* Experience supporting RF devices, scanners, printers, and shop floor PCs\n\nPay: $25.00 - $30.00 per hour\n\nExpected hours: 40.0 per week\n\nWork Location: In person","datePosted":"2026-09-12T09:49:03.802Z","dateModified":"2026-09-12T09:49:03.802Z","hiringOrganization":{"@type":"Organization","name":"Itechstack","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raritan","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ef88d12eba410c69acd22f7c"},"url":"https://jobsearcher.com/jobs/ef88d12eba410c69acd22f7c"}}