{"schemaVersion":"jobsearcher.job.v1","id":"ef843e02c4fe9f9e1d179ea8","url":"https://jobsearcher.com/jobs/ef843e02c4fe9f9e1d179ea8","canonicalUrl":"https://jobsearcher.com/jobs/ef843e02c4fe9f9e1d179ea8","title":"Programs Coordinator","description":"Responsibilities The Programs Coordinator plays a critical role within the International Programs Department at Human Appeal USA. This position is responsible for managing and strengthening the delivery of two high‐visibility, donor‐facing portfolios: Orphan Sponsorship Program (1:1 sponsorship model) Special Requests Portfolio (individually funded interventions such as wells, livestock, medical support, wheelchairs, masjid contributions, etc.) This role ensures high‐quality program delivery, accurate reporting, and timely donor feedback, acting as a key bridge between Human Appeal USA's fundraising teams and global program implementation teams. The Coordinator will play a central role in ensuring that donor commitments are fulfilled with integrity, transparency, and operational excellence. Key Responsibilities Grant & Program Management Review and support management of agreements with global program teams to ensure: Accuracy of sponsored orphan records and special request deliverables Clear timelines for reporting and implementation milestones Track program deliverables and ensure timely submission of reports, including: Orphan updates (profiles, progress reports, sponsorship status) Special request completion reports (photos, narratives, verification) Conduct quality assurance reviews of all reports prior to donor dissemination Maintain up‐to‐date awareness of: Programmatic changes, delays, or access constraints Policy updates affecting orphan sponsorship or special request delivery Identify risks to delivery timelines or donor commitments and elevate proactively Conduct periodic audits of sponsorship and special request files to ensure completeness and accuracy Support troubleshooting with global teams to resolve delivery or reporting gaps Support preparation for field visits, including documentation and coordination Advocate for Human Appeal USA's donor commitments and quality standards within global program coordination Donor‐Facing Program Support & Stewardship Ensure timely and accurate feedback loops to donors, aligned with donor expectations Support internal teams in responding to: Donor inquiries, complaints, or escalations Sponsorship mismatches, delays, or missing reports Maintain visibility into: Active, inactive, and pending sponsorships Pipeline of available orphans and special request opportunities Contribute to improving donor experience and retention through consistent and transparent program updates Cross‐Departmental Collaboration Act as a liaison between: International Programs (US & Global) Fundraising / Income Generation teams Donor Care teams Salesforce / Data teams Provide real‐time program insights to support fundraising campaigns and sponsorship drives Coordinate resolution of operational issues including: Salesforce coding or allocation discrepancies Payment tracking issues Missing or delayed reports Systems, SOPs & Workflow Support Support the Programs Manager in developing and rolling out grant management systems, SOPs, and workflows Identify process gaps and suggest improvements Support adoption of new systems across teams Documentation & Knowledge Management Establish and maintain organized, centralized program documentation systems Ensure all files are complete, accurate, and audit‐ready Support institutional knowledge through consistent documentation practices Qualifications & Experience Bachelor's degree in International Development, Humanitarian Studies, Business Administration, or a related field 2–4 years of relevant experience in program coordination, nonprofit operations, or donor‐funded programs Experience working in a multi‐stakeholder or cross‐functional environment preferred Interest in humanitarian programming and donor engagement Core Competencies Strong attention to detail and commitment to accuracy Highly organized with ability to manage multiple tasks and deadlines Strong written and verbal communication skills Ability to work collaboratively across teams and cultures Proactive and solutions‐oriented mindset Ability to identify issues and elevate appropriately #J-18808-Ljbffr","company":"Human Appeal","rawCompany":"human appeal","city":"Fairfax","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-07-28T04:12:48.228Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-2033.00","title":"Fundraising Managers","slug":"fundraising-managers"}],"industries":[{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"},{"code":"813219","title":"Other Grantmaking and Giving Services","slug":"other-grantmaking-and-giving-services"},{"code":"813211","title":"Grantmaking Foundations","slug":"grantmaking-foundations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Programs Coordinator","description":"Responsibilities The Programs Coordinator plays a critical role within the International Programs Department at Human Appeal USA. This position is responsible for managing and strengthening the delivery of two high‐visibility, donor‐facing portfolios: Orphan Sponsorship Program (1:1 sponsorship model) Special Requests Portfolio (individually funded interventions such as wells, livestock, medical support, wheelchairs, masjid contributions, etc.) This role ensures high‐quality program delivery, accurate reporting, and timely donor feedback, acting as a key bridge between Human Appeal USA's fundraising teams and global program implementation teams. The Coordinator will play a central role in ensuring that donor commitments are fulfilled with integrity, transparency, and operational excellence. Key Responsibilities Grant & Program Management Review and support management of agreements with global program teams to ensure: Accuracy of sponsored orphan records and special request deliverables Clear timelines for reporting and implementation milestones Track program deliverables and ensure timely submission of reports, including: Orphan updates (profiles, progress reports, sponsorship status) Special request completion reports (photos, narratives, verification) Conduct quality assurance reviews of all reports prior to donor dissemination Maintain up‐to‐date awareness of: Programmatic changes, delays, or access constraints Policy updates affecting orphan sponsorship or special request delivery Identify risks to delivery timelines or donor commitments and elevate proactively Conduct periodic audits of sponsorship and special request files to ensure completeness and accuracy Support troubleshooting with global teams to resolve delivery or reporting gaps Support preparation for field visits, including documentation and coordination Advocate for Human Appeal USA's donor commitments and quality standards within global program coordination Donor‐Facing Program Support & Stewardship Ensure timely and accurate feedback loops to donors, aligned with donor expectations Support internal teams in responding to: Donor inquiries, complaints, or escalations Sponsorship mismatches, delays, or missing reports Maintain visibility into: Active, inactive, and pending sponsorships Pipeline of available orphans and special request opportunities Contribute to improving donor experience and retention through consistent and transparent program updates Cross‐Departmental Collaboration Act as a liaison between: International Programs (US & Global) Fundraising / Income Generation teams Donor Care teams Salesforce / Data teams Provide real‐time program insights to support fundraising campaigns and sponsorship drives Coordinate resolution of operational issues including: Salesforce coding or allocation discrepancies Payment tracking issues Missing or delayed reports Systems, SOPs & Workflow Support Support the Programs Manager in developing and rolling out grant management systems, SOPs, and workflows Identify process gaps and suggest improvements Support adoption of new systems across teams Documentation & Knowledge Management Establish and maintain organized, centralized program documentation systems Ensure all files are complete, accurate, and audit‐ready Support institutional knowledge through consistent documentation practices Qualifications & Experience Bachelor's degree in International Development, Humanitarian Studies, Business Administration, or a related field 2–4 years of relevant experience in program coordination, nonprofit operations, or donor‐funded programs Experience working in a multi‐stakeholder or cross‐functional environment preferred Interest in humanitarian programming and donor engagement Core Competencies Strong attention to detail and commitment to accuracy Highly organized with ability to manage multiple tasks and deadlines Strong written and verbal communication skills Ability to work collaboratively across teams and cultures Proactive and solutions‐oriented mindset Ability to identify issues and elevate appropriately #J-18808-Ljbffr","datePosted":"2026-07-28T04:12:48.228Z","dateModified":"2026-07-28T04:12:48.228Z","hiringOrganization":{"@type":"Organization","name":"Human Appeal","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fairfax","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ef843e02c4fe9f9e1d179ea8"},"url":"https://jobsearcher.com/jobs/ef843e02c4fe9f9e1d179ea8"}}