{"schemaVersion":"jobsearcher.job.v1","id":"ef175d5c3bb2e007ebbbfbde","url":"https://jobsearcher.com/jobs/ef175d5c3bb2e007ebbbfbde","canonicalUrl":"https://jobsearcher.com/jobs/ef175d5c3bb2e007ebbbfbde","title":"Customer Service Representative","description":"JOB SUMMARY:\nUnder general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments.\n\nRESPONSIBILITIES:\nIdentify customer and department needs and satisfy them effectively.\nMaintain and develop assigned customer base.\nWorking knowledge of all products and categories to drive penetration of existing accounts.\nCross-train and foster solid working relationships within department and with other departments.\nInput orders into computer system.\nVia telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.\nResponsible for creating and maintaining necessary company and customer files.\nResponsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.\nSupport company sales and gross profit projections and goals as needed.\nAdhere to operational procedures.\nAttend meetings as scheduled.\nWork with sales team.\nAdvance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.\nAttends department sales meetings, as scheduled, and participates in other activities as requested.\nWorking different days, hours and overtime may be needed occasionally.\nAdhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures\nPerform other duties as required.\nEducation:\nHigh school diploma or general education degree (GED).\nExperience and Professional Skills:\nOne (1) year minimum experience in sales and/or customer service position preferred.\nSpecialty food, specialty business, and/or culinary experience preferred.\nWorking knowledge of MS Office (Word, Excel, and Outlook).\nStrong numeric and alpha-numeric data entry skills.\nProven ability to communicate effectively in a positive manner both verbally and in writing.\nAttention to detail, accuracy, effectiveness, and efficiency.\nQUALIFICATIONS:\nPursues knowledge, education, training, and development opportunities.\nShares expertise with others.\nCustomer service to internal and external customers.\nSolicits internal and external customer feedback to improve service and processes.\nResponds to requests for service and assistance.\nMaintains confidentiality.\nParticipates in meetings, presentations, and demonstrations.\nAbility to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations.\nCommunicates clearly and effectively through written, spoken, and other media.\nAttention to detail, accuracy, effectiveness, and efficiency in all activities and actions.\nContributes to building a positive team spirit.\nFollows policies and procedures.\nSupports the organization's goals and values.\nUses time efficiently, prioritizes and plans work activities.\nTreats others with respect and consideration regardless of their status or position.\nAdheres to safety and security procedures.\nReliable and timely attendance.\nFollows instructions and management direction.\nStrong communication and interpersonal skills.\nKnowledge of sales techniques, marketing principles, products, company, industry, and other related areas.\nAbility to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others.\nAbility to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas.\nAbility to assess situations and problem solve with and/or without direction and instruction.\nPHYSICAL REQUIREMENTS:\nThe physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job.\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nRegularly required to:\nSit for extended periods.\nPerform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach.\nTalk.\nHear.\nOccasionally required to:\nStoop, kneel, crouch, and/or crawl.\nLift and/or move up to 25 pounds.\nWORK ENVIRONMENT:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThe work environment is moderately loud.","company":"Sysco","rawCompany":"sysco","city":"Honolulu","state":"HI","isRemote":false,"isActive":false,"createdAt":"2026-08-06T12:44:36.567Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"445110","title":"Supermarkets and Other Grocery Retailers (except Convenience Retailers)","slug":"supermarkets-and-other-grocery-retailers-except-convenience-retailers"},{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"JOB SUMMARY:\nUnder general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments.\n\nRESPONSIBILITIES:\nIdentify customer and department needs and satisfy them effectively.\nMaintain and develop assigned customer base.\nWorking knowledge of all products and categories to drive penetration of existing accounts.\nCross-train and foster solid working relationships within department and with other departments.\nInput orders into computer system.\nVia telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.\nResponsible for creating and maintaining necessary company and customer files.\nResponsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.\nSupport company sales and gross profit projections and goals as needed.\nAdhere to operational procedures.\nAttend meetings as scheduled.\nWork with sales team.\nAdvance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.\nAttends department sales meetings, as scheduled, and participates in other activities as requested.\nWorking different days, hours and overtime may be needed occasionally.\nAdhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures\nPerform other duties as required.\nEducation:\nHigh school diploma or general education degree (GED).\nExperience and Professional Skills:\nOne (1) year minimum experience in sales and/or customer service position preferred.\nSpecialty food, specialty business, and/or culinary experience preferred.\nWorking knowledge of MS Office (Word, Excel, and Outlook).\nStrong numeric and alpha-numeric data entry skills.\nProven ability to communicate effectively in a positive manner both verbally and in writing.\nAttention to detail, accuracy, effectiveness, and efficiency.\nQUALIFICATIONS:\nPursues knowledge, education, training, and development opportunities.\nShares expertise with others.\nCustomer service to internal and external customers.\nSolicits internal and external customer feedback to improve service and processes.\nResponds to requests for service and assistance.\nMaintains confidentiality.\nParticipates in meetings, presentations, and demonstrations.\nAbility to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations.\nCommunicates clearly and effectively through written, spoken, and other media.\nAttention to detail, accuracy, effectiveness, and efficiency in all activities and actions.\nContributes to building a positive team spirit.\nFollows policies and procedures.\nSupports the organization's goals and values.\nUses time efficiently, prioritizes and plans work activities.\nTreats others with respect and consideration regardless of their status or position.\nAdheres to safety and security procedures.\nReliable and timely attendance.\nFollows instructions and management direction.\nStrong communication and interpersonal skills.\nKnowledge of sales techniques, marketing principles, products, company, industry, and other related areas.\nAbility to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others.\nAbility to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas.\nAbility to assess situations and problem solve with and/or without direction and instruction.\nPHYSICAL REQUIREMENTS:\nThe physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job.\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nRegularly required to:\nSit for extended periods.\nPerform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach.\nTalk.\nHear.\nOccasionally required to:\nStoop, kneel, crouch, and/or crawl.\nLift and/or move up to 25 pounds.\nWORK ENVIRONMENT:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThe work environment is moderately loud.","datePosted":"2026-08-06T12:44:36.567Z","dateModified":"2026-08-06T12:44:36.567Z","hiringOrganization":{"@type":"Organization","name":"Sysco","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Honolulu","addressRegion":"HI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ef175d5c3bb2e007ebbbfbde"},"url":"https://jobsearcher.com/jobs/ef175d5c3bb2e007ebbbfbde"}}