Assistant General Manager

Save this jobEmailTweetFacebookLinkedInJob DescriptionThe Food & Beverage Supervisor will oversee the front-of-the-house restaurant service staff and all training. The Supervisor must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Supervisor is responsible for maintaining high standards of guest services, safety, and cleanliness, and can work flexible hours, weekends, holidays and late nights. The Supervisor is to ensure that each and every guest has a positive dining experience from start to finish and that all expectations are exceeded and resolve any issues that may arise.Job ResponsibilitiesOversee a team of employees including hiring, development, scheduling and trainingEnsure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finishProperly handle daily cash depositsOpen or close the restaurant, securing cash, liquor, and entry pointsCreate a service first work environmentAssist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest qualityAssure cleanliness of front of the house areas including windows, light fixtures and entrance as assignedAssign service related tasks to serversProperly check out servers and bartenders at the end of their shiftBus tables and assist with processing dirty dishes if necessaryEnsure dining tables are properly prepared for serviceCommunicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any itemsBe able to open and pour wine at tableside.Performing basic cleaning tasks as needed or directed by supervisor.Fill in for absent staff as needed.Assist with special events as needed.Greet all guests warmly with an appropriate greeting.Understand and communicate products and services available at the Hotel.Follow all company safety and security policies and proceduresReport accidents, injuries, and unsafe work conditions to managerAnticipate and address guests' service needsDevelop and maintain positive working relationships with othersComply with quality assurance expectations and standardsJob QualificationsPrior experience as a Food and Beverage SupervisorPrior guest relations training.Knowledge of proper food handling.Strong written / verbal communication skills.Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.Punctuality and regular and reliable attendance.Interpersonal skills and the ability to work well with co-workers and the public.Proper food safety training and certification as described by law.Experience working with computers (MS Office/Google) / POS systems (Micros) / Reservations software (Open Table)Save this jobEmailTweetFacebookLinkedIn