{"schemaVersion":"jobsearcher.job.v1","id":"eed8c93bae8b3c7c6a976abb","url":"https://jobsearcher.com/jobs/eed8c93bae8b3c7c6a976abb","canonicalUrl":"https://jobsearcher.com/jobs/eed8c93bae8b3c7c6a976abb","title":"Collection Representative","description":"Collection RepresentativeAmerican Recovery Service Incorporated (ARSI), a business division of FirstSource Solutions, is a trusted leader in legal debt recovery services for a wide range of original creditor clients. We are seeking motivated and articulate Collection Representatives to join our Thousand Oaks office. This is an in-office opportunity & Full Time, offering competitive pay and performance-based incentives.What You'll Do:Handle a high volume of inbound and outbound collection calls with professionalism and empathy.Negotiate payment solutions in accordance with federal, state, and client compliance requirements.Manage and maintain an active inventory of 250+ accounts while meeting monthly collection goals.Utilize collection systems to document activity, schedule follow-ups, and track account progress.Research and verify account details through regulatory and data sources.Participate in training sessions and meetings to support continuous improvement.What We're Looking For:Excellent verbal and written communication skills.Strong negotiation and problem-solving abilities.Ability to manage time effectively and stay organized in a fast-paced environment.Previous experience in collections, sales, telemarketing, or a call center is preferred.Must adhere to all state, federal, and client compliance guidelines.Why Join Us:Competitive hourly pay ($18$20/hour) plus monthly performance bonuses.No weekends.Supportive team environment and ongoing training.Opportunities for career growth and professional development.Equal Opportunity Employer we value diversity and inclusion.If you are a driven communicator who enjoys achieving goals and helping customers resolve their accounts, we want to hear from you. Apply today to join American Recovery Service Incorporated in Thousand Oaks!","company":"Firstsource","rawCompany":"firstsource","city":"Newbury Park","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-19T04:35:37.765Z","occupations":[{"code":"43-3011.00","title":"Bill and Account Collectors","slug":"bill-and-account-collectors"},{"code":"13-2081.00","title":"Tax Examiners and Collectors, and Revenue Agents","slug":"tax-examiners-and-collectors-and-revenue-agents"},{"code":"53-7081.00","title":"Refuse and Recyclable Material Collectors","slug":"refuse-and-recyclable-material-collectors"}],"industries":[{"code":"561440","title":"Collection Agencies","slug":"collection-agencies"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Collection Representative","description":"Collection RepresentativeAmerican Recovery Service Incorporated (ARSI), a business division of FirstSource Solutions, is a trusted leader in legal debt recovery services for a wide range of original creditor clients. We are seeking motivated and articulate Collection Representatives to join our Thousand Oaks office. This is an in-office opportunity & Full Time, offering competitive pay and performance-based incentives.What You'll Do:Handle a high volume of inbound and outbound collection calls with professionalism and empathy.Negotiate payment solutions in accordance with federal, state, and client compliance requirements.Manage and maintain an active inventory of 250+ accounts while meeting monthly collection goals.Utilize collection systems to document activity, schedule follow-ups, and track account progress.Research and verify account details through regulatory and data sources.Participate in training sessions and meetings to support continuous improvement.What We're Looking For:Excellent verbal and written communication skills.Strong negotiation and problem-solving abilities.Ability to manage time effectively and stay organized in a fast-paced environment.Previous experience in collections, sales, telemarketing, or a call center is preferred.Must adhere to all state, federal, and client compliance guidelines.Why Join Us:Competitive hourly pay ($18$20/hour) plus monthly performance bonuses.No weekends.Supportive team environment and ongoing training.Opportunities for career growth and professional development.Equal Opportunity Employer we value diversity and inclusion.If you are a driven communicator who enjoys achieving goals and helping customers resolve their accounts, we want to hear from you. 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