{"schemaVersion":"jobsearcher.job.v1","id":"eeb0038ddee2e5ea441973c3","url":"https://jobsearcher.com/jobs/eeb0038ddee2e5ea441973c3","canonicalUrl":"https://jobsearcher.com/jobs/eeb0038ddee2e5ea441973c3","title":"Program Manager, Professional Services","description":"Bachelor's Degree in Arts/Sciences (BA/BS) or Related Field. A combination of education, training and experience may be considered in lieu of a degree.\nA minimum of 5 years' progressive experience in a Program Manager position within a Professional Services and/or Managed Services environment\nProject Management Professional (PMP) certification through Project Management Institute (PMI)\nKnowledge, Skills, and Abilities\nThoroughly understands the programmatic approach (including global) and possesses the ability to build program structure.\nExcellent understanding of financial processes with the ability to create pro forma, track project metrics, forecast future trends and manage change.\nExcellent understanding of the contract process with the ability to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost and schedule.\nAbility to work independently and aggressively track to project timelines.\nStrong communication skills (written, verbal, and presentation).\nStrong MS office skills (Excel, PowerPoint, Outlook, etc.).\nProficiency in working with project management software, i.e.: MS Project.\nMust have strong presentation and relationship building skills.\nTravel Requirements - Up to 10% of the time. Domestic Travel only\nThe well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:\nHealth and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program\nFinancial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement\nPaid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring\nAdditional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program\nNote: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.\nWe strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!\nIf you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.\nWorld Wide Technology is an Equal Opportunity Employer.\nCertain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $117,600-147,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.\nIf you have any questions or concerns about this posting, please email taposting@wwt.com.\n#LI-SA3\nRequirements:\nWhy WWT?\nWorld Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.\nFounded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.\nWith more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.\nWant to work with highly motivated individuals on high-performance teams? Join WWT today!\nJob Summary\nAs either the accountable initiative owner or under the direction of a Strategic Program Manager depending on the size and complexity of the program, this position is responsible for overseeing the sub-projects and Project Managers assigned to a Program. As such, the Program Manager is accountable for ensuring all projects following the PMO best practices and standards, communicate status and escalations to the client, regional leadership, and account teams, as needed. The Program Manager is the single point of contact for scope, status, escalations, and changes across sub-projects. Additionally, this position is responsible for meeting client business goals and the overall success of the program.\nJob Responsibilities\nCost Management\nEffectively and proactively plan, create and manage program-level budgets.\nAccountable for accuracy of Empower cost and actuals based on the signed Statement of Work.\nMonitor, manage and if applicable, communicate all push, pull, split etc. activity and how it impacts the overall program financials\nAble to track project metrics, forecast future trends and manage change.\nSupport monthly P&L reporting with account team and regional management.\nAccountable for Empower financial accuracy across all sub projects.\nScope & schedule Management\nReview and understand the scope of all projects under the program.\nEnsure SOW reviews are performed for each project under the program.\nAdequate understanding of the contract process, lead times and responsibilities.\nUnderstand the implications of scope changes at the contract level, and impacts to the schedule and financials.\nEnsure that a full schedule is established, documented and maintained weekly by the PM team for each project in the program.\nProvide a plan on a page for the program and establish weekly project status and roll up program status reporting.\nBe able to communicate, at a leadership level, the state of the overall program performance based on schedule and scope performance.\nCommunication Management\nDevelop and execute an efficient internal and external strategy and plan for ensuring communication with all levels of management within the team.\nDefine the criteria and processes for managing and communicating escalations.\nEnsure sub-project progress communication is aligned to approach, timing, and tool with the audience level.\nEnsure sub-project Project Managers are working effectively with respective Regional Management, Engineering Management, PMO Management, and Account Team to build strong working relationships built on trust and open communications.\nRisk Management\nMonitor and report on risks, issues and situations that are impeding program progress\nTake a proactive approach in addressing issues to avoid escalations\nResponsible for ensuring all sub project risks and issues are reported in Empower, managed to resolution or closed\nResponsible for including risk and issue status and escalation in regular governance reviews\nStakeholder Management:\nEnsure that appropriate stakeholder analysis is done across projects and that all key stakeholder requirements are included in the program Communication Plan.\nServe as program trusted advisor.\nRegularly monitor stakeholder feedback and adjust communication plan as needed.\nDemonstrates the highest-level of customer care and delight.\nResponsible for determining and coordinating the sharing of resources among their constituent projects to the overall benefit of the program.\nLeadership\nResponsible for development of a program strategy and plan and translate that to the delivering team.\nCommunicate effectively to key stakeholders with regards to the health and progress of the program.\nRepresent WWT's interest in a professional and effective manner - while still maintaining a trusted and respected relationship.\nCommunicate and lead in a way that Inspires and directs the team to a common goal.\nMotivate and set reasonable and clear roles, responsibilities and objectives for the team to obtain the highest performance possible.\nUse a proactive approach to problem resolution and conflict, takes charge and makes decisions when needed.","company":"Worldwidetechnology","rawCompany":"worldwidetechnology","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-04T23:27:03.525Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9199.00","title":"Managers, All Other","slug":"managers-all-other"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager, Professional Services","description":"Bachelor's Degree in Arts/Sciences (BA/BS) or Related Field. A combination of education, training and experience may be considered in lieu of a degree.\nA minimum of 5 years' progressive experience in a Program Manager position within a Professional Services and/or Managed Services environment\nProject Management Professional (PMP) certification through Project Management Institute (PMI)\nKnowledge, Skills, and Abilities\nThoroughly understands the programmatic approach (including global) and possesses the ability to build program structure.\nExcellent understanding of financial processes with the ability to create pro forma, track project metrics, forecast future trends and manage change.\nExcellent understanding of the contract process with the ability to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost and schedule.\nAbility to work independently and aggressively track to project timelines.\nStrong communication skills (written, verbal, and presentation).\nStrong MS office skills (Excel, PowerPoint, Outlook, etc.).\nProficiency in working with project management software, i.e.: MS Project.\nMust have strong presentation and relationship building skills.\nTravel Requirements - Up to 10% of the time. Domestic Travel only\nThe well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:\nHealth and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program\nFinancial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement\nPaid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring\nAdditional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program\nNote: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.\nWe strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!\nIf you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.\nWorld Wide Technology is an Equal Opportunity Employer.\nCertain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $117,600-147,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.\nIf you have any questions or concerns about this posting, please email taposting@wwt.com.\n#LI-SA3\nRequirements:\nWhy WWT?\nWorld Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.\nFounded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.\nWith more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.\nWant to work with highly motivated individuals on high-performance teams? Join WWT today!\nJob Summary\nAs either the accountable initiative owner or under the direction of a Strategic Program Manager depending on the size and complexity of the program, this position is responsible for overseeing the sub-projects and Project Managers assigned to a Program. As such, the Program Manager is accountable for ensuring all projects following the PMO best practices and standards, communicate status and escalations to the client, regional leadership, and account teams, as needed. The Program Manager is the single point of contact for scope, status, escalations, and changes across sub-projects. Additionally, this position is responsible for meeting client business goals and the overall success of the program.\nJob Responsibilities\nCost Management\nEffectively and proactively plan, create and manage program-level budgets.\nAccountable for accuracy of Empower cost and actuals based on the signed Statement of Work.\nMonitor, manage and if applicable, communicate all push, pull, split etc. activity and how it impacts the overall program financials\nAble to track project metrics, forecast future trends and manage change.\nSupport monthly P&L reporting with account team and regional management.\nAccountable for Empower financial accuracy across all sub projects.\nScope & schedule Management\nReview and understand the scope of all projects under the program.\nEnsure SOW reviews are performed for each project under the program.\nAdequate understanding of the contract process, lead times and responsibilities.\nUnderstand the implications of scope changes at the contract level, and impacts to the schedule and financials.\nEnsure that a full schedule is established, documented and maintained weekly by the PM team for each project in the program.\nProvide a plan on a page for the program and establish weekly project status and roll up program status reporting.\nBe able to communicate, at a leadership level, the state of the overall program performance based on schedule and scope performance.\nCommunication Management\nDevelop and execute an efficient internal and external strategy and plan for ensuring communication with all levels of management within the team.\nDefine the criteria and processes for managing and communicating escalations.\nEnsure sub-project progress communication is aligned to approach, timing, and tool with the audience level.\nEnsure sub-project Project Managers are working effectively with respective Regional Management, Engineering Management, PMO Management, and Account Team to build strong working relationships built on trust and open communications.\nRisk Management\nMonitor and report on risks, issues and situations that are impeding program progress\nTake a proactive approach in addressing issues to avoid escalations\nResponsible for ensuring all sub project risks and issues are reported in Empower, managed to resolution or closed\nResponsible for including risk and issue status and escalation in regular governance reviews\nStakeholder Management:\nEnsure that appropriate stakeholder analysis is done across projects and that all key stakeholder requirements are included in the program Communication Plan.\nServe as program trusted advisor.\nRegularly monitor stakeholder feedback and adjust communication plan as needed.\nDemonstrates the highest-level of customer care and delight.\nResponsible for determining and coordinating the sharing of resources among their constituent projects to the overall benefit of the program.\nLeadership\nResponsible for development of a program strategy and plan and translate that to the delivering team.\nCommunicate effectively to key stakeholders with regards to the health and progress of the program.\nRepresent WWT's interest in a professional and effective manner - while still maintaining a trusted and respected relationship.\nCommunicate and lead in a way that Inspires and directs the team to a common goal.\nMotivate and set reasonable and clear roles, responsibilities and objectives for the team to obtain the highest performance possible.\nUse a proactive approach to problem resolution and conflict, takes charge and makes decisions when needed.","datePosted":"2026-08-04T23:27:03.525Z","dateModified":"2026-08-04T23:27:03.525Z","hiringOrganization":{"@type":"Organization","name":"Worldwidetechnology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"eeb0038ddee2e5ea441973c3"},"url":"https://jobsearcher.com/jobs/eeb0038ddee2e5ea441973c3"}}