Sales Associates

Job title: Sales Associates (PEPJP00007539)Location: Plano Texas USA 75024Client: Food and Beverage IndustryDuration: 1+ year contract position (possible for an extension)Hours per Day: 08:00Schedule Notes: Work Shift Monday- Friday 7:00 am to 6:00 pmJob Description:General Summary:This position will be responsible for supporting National accounts by being the first line ofcontact to resolve customer calls/issues, managing customer maintenance and communicationprocesses, and by tracking new account set ups and openings for assigned accounts. Thisposition is highly customer facing and requires experience in handling potentially stressfulsituations that require diplomacy and strong follow up skills.Major Task Responsibilities and Key Accountabilities:Productivity & Quality:• Drive Volume and Revenue growth by ensuring proper account setup• Track• Create Ad hoc reporting and provide data to NASM customer reviews and/orinternal presentations• Leads process for equipment installs for new, remodel & outlet closures• Leads appropriate communication to National Customer Service, Database Systemin notifying of account status and maintaining customer wiring (outlets closing, change ofownership, missing volume)• Address questions/issues raised by customer or bottlers (handle service, rebate,credit, and billing issues from customer)Operations Support & Field Integration:• Develop Customer Contacts and foster direct customer relationships at all levelsCoaching and Support:• Build excellent team capability through promotion of teamwork, processimprovement, and best practice sharing.Basic Qualifications:• Advanced knowledge of Microsoft Excel, Power Point and Word• Preferred knowledge of software packages: SAP, FSR-MicroStrategy, and STAR2• High attention to detail and excellent organization skills• Strategic thinking• Excellent Communication and presentation skills (written and oral)• Ability to quickly resolve issues and develop relationships• Strong analytical, processing and problem-solving skills• Able to synthesize data in an easy-to-understand and actionable format• Strong process improvement skills• High level of integrity• Ability to manage multiple projects and tasks, prioritize well• Strong Influence Skills• Proven ability to work under stressful time constraints• Able to analyze and solve problems with varying degrees of complexity.Preferred Qualifications:• Bachelor's Degree or 5 years' experience in Food and Beverage Industry• Prior experience preferably in Sales or Customer Service.Candidates must have really good excel with V Look up and Pivot Table experience. This is afast pace position where multi-tasking and organizations skills are a must to keep up.Must be able to manage their day with little direction once trained. The work coming in willdirect the daily task and priorities, so this person must be able to manage their time