{"schemaVersion":"jobsearcher.job.v1","id":"ee9dca4eaf65374d9cc21a74","url":"https://jobsearcher.com/jobs/ee9dca4eaf65374d9cc21a74","canonicalUrl":"https://jobsearcher.com/jobs/ee9dca4eaf65374d9cc21a74","title":"Operations Manager","description":"The Operations Manager will oversee key areas of the company’s day-to-day operations and serve as an important connection between our insurance carriers, sales leadership, managers, and agents.This person will be responsible for monitoring business performance, maintaining strong carrier relationships, reviewing compliance and persistency reports, conducting internal audits, and ensuring that our sales are completed ethically, accurately, and with the highest quality standards.The ideal candidate is detail-oriented, comfortable working with data and reports, able to communicate with senior leaders, and capable of identifying potential operational or compliance risks before they become larger problems.Key ResponsibilitiesManage and strengthen relationships with our life insurance carrier partners.Maintain consistent communication with carrier representatives regarding operations, compliance, persistency, contracting, and business performance.Review persistency, placement, chargeback, compliance, and production reports.Prepare and distribute important operational reports to leadership and key stakeholders.Work directly with sales managers and directors to address operational and compliance concerns.Help educate and support agents in following carrier guidelines and company compliance standards.Conduct regular internal audits to ensure applications and sales processes are completed accurately and ethically.Identify patterns, risks, bottlenecks, and areas of improvement within the business.Create and improve operational processes, policies, reporting systems, and accountability standards.Monitor the overall quality and health of the company’s book of business.Support leadership with special projects and strategic operational initiatives.Help ensure the organization is prepared to scale efficiently as the sales team continues to grow.QualificationsExperience in operations, insurance, financial services, compliance, sales operations, or a related field.Life insurance industry experience is strongly preferred.Strong analytical skills and the ability to understand reports, trends, and performance indicators.Excellent written and verbal communication skills.Strong attention to detail and a high level of organization.Ability to communicate professionally with carrier partners, executives, managers, and sales professionals.Strong judgment, integrity, confidentiality, and problem-solving skills.Comfortable working in a fast-growing, fast-paced, and performance-driven environment.Ability to take ownership, create structure, and work independently.Bilingual English and Spanish is strongly preferred.What We Are Looking ForWe are looking for someone who does more than simply complete tasks. We want a leader who takes ownership, protects the business, anticipates problems, and constantly looks for ways to improve the organization.The right person will understand that strong operations are the foundation of sustainable growth. They will be passionate about maintaining high standards, protecting our carrier relationships, supporting our sales leaders, and helping build one of the most important life insurance sales organizations in the country. Why Join VirtualPros?Join one of the fastest-growing life insurance sales organizations in the United States.Work alongside an ambitious and performance-driven leadership team.Help build the operational foundation of a company with more than 400 sales professionals.Develop relationships with some of the largest life insurance carriers in the country.Play a meaningful role in the company’s expansion and long-term strategy.Be part of a culture centered around growth, innovation, accountability, and excellence.Location: Miami, Florida Position: Full-TimeVirtualPros US is an equal opportunity employer. We value leadership, integrity, excellence, and people who are ready to grow with the organization.","company":"Virtual Pros Us","rawCompany":"virtual pros us","city":"Miami","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-07T09:08:15.002Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"41-3021.00","title":"Insurance Sales Agents","slug":"insurance-sales-agents"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"}],"industries":[{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524113","title":"Direct Life Insurance Carriers","slug":"direct-life-insurance-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager","description":"The Operations Manager will oversee key areas of the company’s day-to-day operations and serve as an important connection between our insurance carriers, sales leadership, managers, and agents.This person will be responsible for monitoring business performance, maintaining strong carrier relationships, reviewing compliance and persistency reports, conducting internal audits, and ensuring that our sales are completed ethically, accurately, and with the highest quality standards.The ideal candidate is detail-oriented, comfortable working with data and reports, able to communicate with senior leaders, and capable of identifying potential operational or compliance risks before they become larger problems.Key ResponsibilitiesManage and strengthen relationships with our life insurance carrier partners.Maintain consistent communication with carrier representatives regarding operations, compliance, persistency, contracting, and business performance.Review persistency, placement, chargeback, compliance, and production reports.Prepare and distribute important operational reports to leadership and key stakeholders.Work directly with sales managers and directors to address operational and compliance concerns.Help educate and support agents in following carrier guidelines and company compliance standards.Conduct regular internal audits to ensure applications and sales processes are completed accurately and ethically.Identify patterns, risks, bottlenecks, and areas of improvement within the business.Create and improve operational processes, policies, reporting systems, and accountability standards.Monitor the overall quality and health of the company’s book of business.Support leadership with special projects and strategic operational initiatives.Help ensure the organization is prepared to scale efficiently as the sales team continues to grow.QualificationsExperience in operations, insurance, financial services, compliance, sales operations, or a related field.Life insurance industry experience is strongly preferred.Strong analytical skills and the ability to understand reports, trends, and performance indicators.Excellent written and verbal communication skills.Strong attention to detail and a high level of organization.Ability to communicate professionally with carrier partners, executives, managers, and sales professionals.Strong judgment, integrity, confidentiality, and problem-solving skills.Comfortable working in a fast-growing, fast-paced, and performance-driven environment.Ability to take ownership, create structure, and work independently.Bilingual English and Spanish is strongly preferred.What We Are Looking ForWe are looking for someone who does more than simply complete tasks. We want a leader who takes ownership, protects the business, anticipates problems, and constantly looks for ways to improve the organization.The right person will understand that strong operations are the foundation of sustainable growth. They will be passionate about maintaining high standards, protecting our carrier relationships, supporting our sales leaders, and helping build one of the most important life insurance sales organizations in the country. Why Join VirtualPros?Join one of the fastest-growing life insurance sales organizations in the United States.Work alongside an ambitious and performance-driven leadership team.Help build the operational foundation of a company with more than 400 sales professionals.Develop relationships with some of the largest life insurance carriers in the country.Play a meaningful role in the company’s expansion and long-term strategy.Be part of a culture centered around growth, innovation, accountability, and excellence.Location: Miami, Florida Position: Full-TimeVirtualPros US is an equal opportunity employer. We value leadership, integrity, excellence, and people who are ready to grow with the organization.","datePosted":"2026-08-07T09:08:15.002Z","dateModified":"2026-08-07T09:08:15.002Z","hiringOrganization":{"@type":"Organization","name":"Virtual Pros Us","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ee9dca4eaf65374d9cc21a74"},"url":"https://jobsearcher.com/jobs/ee9dca4eaf65374d9cc21a74"}}