{"schemaVersion":"jobsearcher.job.v1","id":"ee90149920feffd66beea1c0","url":"https://jobsearcher.com/jobs/ee90149920feffd66beea1c0","canonicalUrl":"https://jobsearcher.com/jobs/ee90149920feffd66beea1c0","title":"Technical Support","description":"Make a Difference. You'll be a key member of a tight-knit 4-person IT department. After an initial familiarization period, you'll be the primary resource to ensure continuity of computer systems services for approximately 500+ users at our Headquarters/Processing Center.\r\nBe with the People. This role goes beyond the typical help desk where you're relegated to phone/e-mail support. You'll have the opportunity to partner with the user community. Learn their goals, learn their challenges, make a positive change! Meaningful relationships will be built with internal customers who truly appreciate your help.\r\nGrow Your Skills. We welcome applicable experience, but we're willing to share knowledge well beyond your current background. Looking for a sharp tech willing to learn new skills, and details of the business. We will help you grow. For example, if your background is primarily desktop, we'll help you expand networking skills, and legacy application support.\r\nSupportive Management. You'll be empowered. Yet, when the need arises, you'll have excellent management support from your boss (IT Director) as he is very aware of the unique challenges IT can bring.\r\nPay Range: $20/hr - $26/hr., based on experience\r\nWhat you'll be doing\r\nRespond to support requests with speed, professionalism, and a positive attitude.\r\nDiagnose and resolve technical hardware/software issues in manner achieving \"zero\" call backs\r\nSet up, configure, and deploy computers, monitors, printers\r\nManage user accounts, permissions, and access through Active Directory, and the CargoLargo legacy application.\r\nPerform preventative maintenance to keep systems healthy and reliable.\r\nConduct user solution education for low-level repair.\r\nDocument solutions and contribute to our growing knowledge base.\r\nAssist with cybersecurity initiatives and endpoint protection.\r\nTrack and maintain IT inventory and equipment lifecycle.\r\nCollaborate with teams across the company to improve technology and processes.\r\nTest legacy software and perform intro-analyst duties.\r\nWhat we want from you\r\nPassion for customer care\r\n2+ years of successful work experience\r\nSound technical knowledge of Windows and MS office platforms, and PC hardware.\r\nExperience in using Active Directory; general network principles.\r\nAssociate's degree or above in Computer Information Systems or equivalent knowledge/experience\r\nNetwork + and/or A+ Certification or equivalent knowledge/experience\r\nAnalytical and problem-solving abilities with keen attention to detail\r\nAbility to work in warehouse setting (noisy, dusty, hot); comfortable with heights (ladder, scissor lift)\r\nWhy choose us?\r\nWe pride ourselves on a positive culture with 19 of 20 employees glad to be here; often described as family-like\r\nUnparalleled teamwork where peers jump in to help\r\nMerit based performance rewarded often in compensation and recognition\r\nAbout Cargo Largo\r\nWe're an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We sell this inventory in our well-known, local retail store (10,000+ transactions/week), on-site bid sale (1,400+ bid lots/week), and online via eBay (3,300+ listings/week).\r\nWe'll process over 1M unique SKUs each year arriving in 40-60 trailer loads per week. The variety is amazing ranging from consumer items (clothing, laptops, designer pursues) to commercial (rooftop air conditioners, restaurant ovens, airplane parts).\r\nWe are committed to hiring the best people to provide the highest quality of service to our customers. Our associates are motivated by the dynamic, fast-paced and fun work environment.\r\nCargo Largo is an Equal Opportunity Employer and supports a drug-free work environment.\r\nEqual Opportunity Employer\r\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\r\nJ-18808-Ljbffr","company":"Cargo Largo","rawCompany":"cargo largo","city":"Independence","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:30:04.398Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support","description":"Make a Difference. You'll be a key member of a tight-knit 4-person IT department. After an initial familiarization period, you'll be the primary resource to ensure continuity of computer systems services for approximately 500+ users at our Headquarters/Processing Center.\r\nBe with the People. This role goes beyond the typical help desk where you're relegated to phone/e-mail support. You'll have the opportunity to partner with the user community. Learn their goals, learn their challenges, make a positive change! Meaningful relationships will be built with internal customers who truly appreciate your help.\r\nGrow Your Skills. We welcome applicable experience, but we're willing to share knowledge well beyond your current background. Looking for a sharp tech willing to learn new skills, and details of the business. We will help you grow. For example, if your background is primarily desktop, we'll help you expand networking skills, and legacy application support.\r\nSupportive Management. You'll be empowered. Yet, when the need arises, you'll have excellent management support from your boss (IT Director) as he is very aware of the unique challenges IT can bring.\r\nPay Range: $20/hr - $26/hr., based on experience\r\nWhat you'll be doing\r\nRespond to support requests with speed, professionalism, and a positive attitude.\r\nDiagnose and resolve technical hardware/software issues in manner achieving \"zero\" call backs\r\nSet up, configure, and deploy computers, monitors, printers\r\nManage user accounts, permissions, and access through Active Directory, and the CargoLargo legacy application.\r\nPerform preventative maintenance to keep systems healthy and reliable.\r\nConduct user solution education for low-level repair.\r\nDocument solutions and contribute to our growing knowledge base.\r\nAssist with cybersecurity initiatives and endpoint protection.\r\nTrack and maintain IT inventory and equipment lifecycle.\r\nCollaborate with teams across the company to improve technology and processes.\r\nTest legacy software and perform intro-analyst duties.\r\nWhat we want from you\r\nPassion for customer care\r\n2+ years of successful work experience\r\nSound technical knowledge of Windows and MS office platforms, and PC hardware.\r\nExperience in using Active Directory; general network principles.\r\nAssociate's degree or above in Computer Information Systems or equivalent knowledge/experience\r\nNetwork + and/or A+ Certification or equivalent knowledge/experience\r\nAnalytical and problem-solving abilities with keen attention to detail\r\nAbility to work in warehouse setting (noisy, dusty, hot); comfortable with heights (ladder, scissor lift)\r\nWhy choose us?\r\nWe pride ourselves on a positive culture with 19 of 20 employees glad to be here; often described as family-like\r\nUnparalleled teamwork where peers jump in to help\r\nMerit based performance rewarded often in compensation and recognition\r\nAbout Cargo Largo\r\nWe're an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We sell this inventory in our well-known, local retail store (10,000+ transactions/week), on-site bid sale (1,400+ bid lots/week), and online via eBay (3,300+ listings/week).\r\nWe'll process over 1M unique SKUs each year arriving in 40-60 trailer loads per week. The variety is amazing ranging from consumer items (clothing, laptops, designer pursues) to commercial (rooftop air conditioners, restaurant ovens, airplane parts).\r\nWe are committed to hiring the best people to provide the highest quality of service to our customers. Our associates are motivated by the dynamic, fast-paced and fun work environment.\r\nCargo Largo is an Equal Opportunity Employer and supports a drug-free work environment.\r\nEqual Opportunity Employer\r\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:30:04.398Z","dateModified":"2026-08-08T01:30:04.398Z","hiringOrganization":{"@type":"Organization","name":"Cargo Largo","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Independence","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ee90149920feffd66beea1c0"},"url":"https://jobsearcher.com/jobs/ee90149920feffd66beea1c0"}}