Office Administrator/Service Coordinator (Construction)

Job Summary We are seeking a highly organized and detail-oriented Service Coordinator to join our team. The ideal candidate will provide essential support to our field operations, ensuring smooth day-to-day activities. This role requires excellent communication skills, proficiency in administrative tasks, and the ability to manage multiple responsibilities efficiently and quickly. Duties Coordinate and dispatch technicians for service calls Communicate timely with customers via phone and email Complete invoicing for customers Handle phone systems with professionalism and directing calls appropriately. Assist in onboarding new employees Maintain organized electronic records to ensure easy access to information. Collections Manage daily time entries for technicians Relaying customer requests to technicians Asking questions to gather information from callers and prioritizing calls based on responses Relaying information, such as work orders and background information, to and from work crews, Supervisors Speaking with supervisors and customers to resolve problems, requests for services or equipment Preparing daily work schedules Creating or receiving work orders Keeping accurate records of customer requests, completed work requests, charges for work performed, expenses for services performed and inventory records Skills Proficiency in Foundations Construction Software is preferred but not mandatory. Familiarity with Job costing, cost coding and phase coding for construction jobs. Strong phone etiquette with excellent verbal communication skills. Experience in administrative duties including managing deadlines. Competence data entry functions. Excellent schedule management capabilities with the ability to prioritize tasks effectively. Strong organizational skills and the ability to multitask Job Type: Full-time Pay: $50,000.00 - $70,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Have you had any previous experience working in construction? Experience: Accounts receivable: 1 year (Required) Dispatching: 1 year (Preferred) Work Location: In person