{"schemaVersion":"jobsearcher.job.v1","id":"ee71b0d9ed31b90c462bcd8f","url":"https://jobsearcher.com/jobs/ee71b0d9ed31b90c462bcd8f","canonicalUrl":"https://jobsearcher.com/jobs/ee71b0d9ed31b90c462bcd8f","title":"IT Coordinator","description":"BAILEY INFORMATION TECHNOLOGY, LLC (BIT, LLC)\n\nPosition: IT Coordinator\nDOE Naval Reactors Laboratory Field Office (NRLFO) — Mission Support Division\nLocation Idaho Branch Office (IBO), Naval Reactors Facility (NRF), Idaho\nFull-Time / Part-Time Full-Time — 2,080 hours/period of performance (four 10-hour days/week)\nHours Core hours 9:00 AM–3:00 PM local, Mon–Fri (general office hours may flex 6:00 AM–6:00 PM by mutual agreement)\nRequired Clearance DOE L ACCESS/ Secret\nEmployment Type Contract — contingent on contract award\nAbout the Role\nThe Naval Reactors Facility Idaho Branch Office relies on dedicated, on-site IT support to keep personnel productive and connected across a wide range of hardware, software, and telecommunications needs. As the IT Coordinator, you will be the primary IT point of contact for personnel at the IBO, coordinating support requests, managing IT assets, and ensuring NRLFO's IT infrastructure and processes run smoothly.\nKey Duties\nProvide personnel at all locations with IT support by understanding requirements and mobilizing/coordinating support from site personnel; field general IT questions/issues and provide direct IT support.\nExecute employee on-boarding and off-boarding IT actions.\nMaintain a knowledgebase of current hardware and software in NRLFO to support maintenance, enhancements, and refresh cycles.\nFacilitate item delivery, asset tracking, installation requests, installation progress, product documentation, driver maintenance, and end-user feedback.\nAssist in the approval, installation, configuration, and ongoing support of software.\nMonitor status of open NRLFO Remedy tickets; assist in tracking, prioritizing, and resolving open tickets with applicable NR IT personnel to ensure resolution within established service level agreements (SLAs).\nIdentify IT-related trends and problems preventing NRLFO employees from accomplishing their work; recommend and coordinate solutions.\nAssist with telecommunications items (scheduling and troubleshooting) across voice, data, and video systems, including new/transferred employee telecom needs.\nBuild/maintain documents tracking IT-related tasks and projects; deliver weekly briefings to NRLFO IT managers on project status, risks, and mitigation plans.\nDevelop, maintain, and document IT-related policies, processes, and procedures.\nRequired Qualifications\nBachelor's degree from an accredited college or university, OR a minimum of 4 years of relevant experience.\nProject management experience.\nMicrosoft certification or demonstrated proficiency in Microsoft applications including Word, Excel, SharePoint, and Outlook.\nDemonstrated ability to articulate technical ideas and concepts through verbal and written communications in a clear and concise manner.\nPreferred Qualifications\nExperience with software development processes.\nStrong customer service skills, coupled with strong teaming, organizational, and interpersonal skills.\nDemonstrated experience proactively resolving issues and improving processes.\nDemonstrated prioritization abilities and capacity to work on multiple tasks and see them through to completion.\nExperience supporting employees by facilitating inter-departmental communications and interactions between internal and external parties.\nKnowledge of systems administration (Active Directory, group policy, etc.).\nKnowledge of file management, transcription, and other administrative procedures.\nExperience developing and implementing new policies and processes.","company":"Bailey Information Technology","rawCompany":"bailey information technology","city":"Arco","state":"ID","isRemote":false,"isActive":false,"createdAt":"2026-09-04T11:10:44.439Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Coordinator","description":"BAILEY INFORMATION TECHNOLOGY, LLC (BIT, LLC)\n\nPosition: IT Coordinator\nDOE Naval Reactors Laboratory Field Office (NRLFO) — Mission Support Division\nLocation Idaho Branch Office (IBO), Naval Reactors Facility (NRF), Idaho\nFull-Time / Part-Time Full-Time — 2,080 hours/period of performance (four 10-hour days/week)\nHours Core hours 9:00 AM–3:00 PM local, Mon–Fri (general office hours may flex 6:00 AM–6:00 PM by mutual agreement)\nRequired Clearance DOE L ACCESS/ Secret\nEmployment Type Contract — contingent on contract award\nAbout the Role\nThe Naval Reactors Facility Idaho Branch Office relies on dedicated, on-site IT support to keep personnel productive and connected across a wide range of hardware, software, and telecommunications needs. As the IT Coordinator, you will be the primary IT point of contact for personnel at the IBO, coordinating support requests, managing IT assets, and ensuring NRLFO's IT infrastructure and processes run smoothly.\nKey Duties\nProvide personnel at all locations with IT support by understanding requirements and mobilizing/coordinating support from site personnel; field general IT questions/issues and provide direct IT support.\nExecute employee on-boarding and off-boarding IT actions.\nMaintain a knowledgebase of current hardware and software in NRLFO to support maintenance, enhancements, and refresh cycles.\nFacilitate item delivery, asset tracking, installation requests, installation progress, product documentation, driver maintenance, and end-user feedback.\nAssist in the approval, installation, configuration, and ongoing support of software.\nMonitor status of open NRLFO Remedy tickets; assist in tracking, prioritizing, and resolving open tickets with applicable NR IT personnel to ensure resolution within established service level agreements (SLAs).\nIdentify IT-related trends and problems preventing NRLFO employees from accomplishing their work; recommend and coordinate solutions.\nAssist with telecommunications items (scheduling and troubleshooting) across voice, data, and video systems, including new/transferred employee telecom needs.\nBuild/maintain documents tracking IT-related tasks and projects; deliver weekly briefings to NRLFO IT managers on project status, risks, and mitigation plans.\nDevelop, maintain, and document IT-related policies, processes, and procedures.\nRequired Qualifications\nBachelor's degree from an accredited college or university, OR a minimum of 4 years of relevant experience.\nProject management experience.\nMicrosoft certification or demonstrated proficiency in Microsoft applications including Word, Excel, SharePoint, and Outlook.\nDemonstrated ability to articulate technical ideas and concepts through verbal and written communications in a clear and concise manner.\nPreferred Qualifications\nExperience with software development processes.\nStrong customer service skills, coupled with strong teaming, organizational, and interpersonal skills.\nDemonstrated experience proactively resolving issues and improving processes.\nDemonstrated prioritization abilities and capacity to work on multiple tasks and see them through to completion.\nExperience supporting employees by facilitating inter-departmental communications and interactions between internal and external parties.\nKnowledge of systems administration (Active Directory, group policy, etc.).\nKnowledge of file management, transcription, and other administrative procedures.\nExperience developing and implementing new policies and processes.","datePosted":"2026-09-04T11:10:44.439Z","dateModified":"2026-09-04T11:10:44.439Z","hiringOrganization":{"@type":"Organization","name":"Bailey Information Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Arco","addressRegion":"ID","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ee71b0d9ed31b90c462bcd8f"},"url":"https://jobsearcher.com/jobs/ee71b0d9ed31b90c462bcd8f"}}