{"schemaVersion":"jobsearcher.job.v1","id":"ee602f6b9c92e1f034ebd678","url":"https://jobsearcher.com/jobs/ee602f6b9c92e1f034ebd678","canonicalUrl":"https://jobsearcher.com/jobs/ee602f6b9c92e1f034ebd678","title":"Desktop Support","description":"Job Title: Support Specialist/Desktop Support\nLocation: Memphis, TN. 38116(local or near around)(Day 1 Onsite)\nSingle round of interview and F2F round\nJob Description:\n●Familiar with basic computer and network troubleshooting techniques and methodologiesPC Troubleshooting tasks\n●Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Software\n●Installing Printer drivers, IP Printing/Cloud Printing\n●OneDrive Setup and migrations w/ OneNote Cloud Sharing\n●Attempt Data Recovery on failed systems\n●Troubleshoot Encryption issues●Troubleshoot Password issues\n●MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 foremployees using iPlanet and O365\n●Mac LAN / WAN connectivity troubleshootingNetwork Troubleshooting task\n●Diagnose cabling issues\n●Network port connectivity verifications\n●Locating rogue networking devices\n●Networking component swapouts (Router, Switch, WAP)\n●Ability to become familiar with approved hardware\n●Cisco VOIP installation and troubleshooting supportLAN / WAN support and troubleshooting\n●Ability to utilize TACACS to view switch information\n●Ability to utilize NetDB to perform port assignments\n●Customer Communication Skills\n●Ability to maintain composure with challenging customers\n●Able to direct customers to correct support groups\nTime and resource management\n●Workload Prioritization\n●Sense of urgency\n●Need Spotlight and Tech Service KB access\n●Due to testing environments...must be able to support all field equipment that FieldTechs support i.e. PSCAN, STARBASE, POS, FSM, Ship N Get, Drop Box.Additional skills & Support required\n●Freight – Level of support provided prior to Execnet\n●Manage Freight HQ PCL\n●Tech would order pc equipment through freight depot\n●Break/Fix / Temp replacements – Escalated with Freight Depot\n●Cell support – tech setup/troubleshooting of cell phones (non mgmt. included)\n●Ready and assist with video conferencing equipment\n●New board room video equipment\n●Will have some assistance with Video Conference Room support\n●Maintain Video Conference Equipment\n●Point of contact for Level 3 video conferencing – Point to point bridging\n●Networking – Troubleshoot, cross-connects, monitor port utilization, Wireless APswap-out, Switch Install/Swap-out\n●Work w/ Network Engineer\n●Cisco VOIP support (Install / Troubleshooting)\n●Intermediary between multiple support groups\n●Setup and troubleshoot new-tech non-standard devices (Typically PC equipment,accessories)\n●Setup and troubleshoot Apple Devices (iPhone, iPad, MacBook, iMac, MacMini)\nJob Type: Full-time\nPay: $16.31 - $17.00 per hour\nExpected hours: 8 per week\nSchedule:\n8 hour shift\nExperience:\nDesktop support: 8 years (Preferred)\nWindows: 8 years (Preferred)\nWork Location: On the road","company":"Ehub Global Solution","rawCompany":"ehub global solution","city":"Collierville","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-08-09T13:38:30.019Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support","description":"Job Title: Support Specialist/Desktop Support\nLocation: Memphis, TN. 38116(local or near around)(Day 1 Onsite)\nSingle round of interview and F2F round\nJob Description:\n●Familiar with basic computer and network troubleshooting techniques and methodologiesPC Troubleshooting tasks\n●Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Software\n●Installing Printer drivers, IP Printing/Cloud Printing\n●OneDrive Setup and migrations w/ OneNote Cloud Sharing\n●Attempt Data Recovery on failed systems\n●Troubleshoot Encryption issues●Troubleshoot Password issues\n●MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 foremployees using iPlanet and O365\n●Mac LAN / WAN connectivity troubleshootingNetwork Troubleshooting task\n●Diagnose cabling issues\n●Network port connectivity verifications\n●Locating rogue networking devices\n●Networking component swapouts (Router, Switch, WAP)\n●Ability to become familiar with approved hardware\n●Cisco VOIP installation and troubleshooting supportLAN / WAN support and troubleshooting\n●Ability to utilize TACACS to view switch information\n●Ability to utilize NetDB to perform port assignments\n●Customer Communication Skills\n●Ability to maintain composure with challenging customers\n●Able to direct customers to correct support groups\nTime and resource management\n●Workload Prioritization\n●Sense of urgency\n●Need Spotlight and Tech Service KB access\n●Due to testing environments...must be able to support all field equipment that FieldTechs support i.e. PSCAN, STARBASE, POS, FSM, Ship N Get, Drop Box.Additional skills & Support required\n●Freight – Level of support provided prior to Execnet\n●Manage Freight HQ PCL\n●Tech would order pc equipment through freight depot\n●Break/Fix / Temp replacements – Escalated with Freight Depot\n●Cell support – tech setup/troubleshooting of cell phones (non mgmt. included)\n●Ready and assist with video conferencing equipment\n●New board room video equipment\n●Will have some assistance with Video Conference Room support\n●Maintain Video Conference Equipment\n●Point of contact for Level 3 video conferencing – Point to point bridging\n●Networking – Troubleshoot, cross-connects, monitor port utilization, Wireless APswap-out, Switch Install/Swap-out\n●Work w/ Network Engineer\n●Cisco VOIP support (Install / Troubleshooting)\n●Intermediary between multiple support groups\n●Setup and troubleshoot new-tech non-standard devices (Typically PC equipment,accessories)\n●Setup and troubleshoot Apple Devices (iPhone, iPad, MacBook, iMac, MacMini)\nJob Type: Full-time\nPay: $16.31 - $17.00 per hour\nExpected hours: 8 per week\nSchedule:\n8 hour shift\nExperience:\nDesktop support: 8 years (Preferred)\nWindows: 8 years (Preferred)\nWork Location: On the road","datePosted":"2026-08-09T13:38:30.019Z","dateModified":"2026-08-09T13:38:30.019Z","hiringOrganization":{"@type":"Organization","name":"Ehub Global Solution","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Collierville","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ee602f6b9c92e1f034ebd678"},"url":"https://jobsearcher.com/jobs/ee602f6b9c92e1f034ebd678"}}