{"schemaVersion":"jobsearcher.job.v1","id":"ee598b83e8085e5bf3eebbcf","url":"https://jobsearcher.com/jobs/ee598b83e8085e5bf3eebbcf","canonicalUrl":"https://jobsearcher.com/jobs/ee598b83e8085e5bf3eebbcf","title":"Assistant General Manager","description":"Posted Tuesday, June 16, 2026 at 4:00 AM\r\nWhat We Offer\r\nComprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision.\r\nComplimentary Daily Meals: Enjoy FREE breakfast, lunch, and dinner during your shift.\r\nOur Mission\r\nTo be the word's most admired air and travel provider\r\nOur Core Values\r\nWe Are Safe\r\nWe Are Future Thinkers\r\nWe Play To Win\r\nWe Respect Everyone and Work As A Team\r\nSummary\r\nWe are seeking a motivated and experienced Assistant General Manager to support the operations at dnata Catering North America. In this role, you will assist in overseeing the daily operations of our aviation catering unit, working closely with the General Manager to ensure efficient functioning and adherence to quality standards. Your primary focus will be to contribute to our financial goals, enhance operational processes, and maintain compliance with regulatory requirements while fostering a collaborative team environment.\r\nEducation\r\nBachelor's degree required; Associate degree (A.A.) from a two-year college or technical school preferred, with a minimum of 5 years of inflight catering experience or equivalent combination of education and experience.\r\nEssential Functions and Responsibilities\r\nAssist in the overall management of facility operations, including quality control and purchasing, to meet established goals.\r\nSupport profit and loss management by monitoring financial performance and assisting in budget achievement.\r\nIdentify and recommend areas for cost savings and operational efficiencies.\r\nCollaborate in implementing quality improvement initiatives and ensuring compliance with company and regulatory standards.\r\nHelp maintain compliance with dnata Food Safety Standards, including HACCP, SSOP, and GMP.\r\nEnsure timely completion of all food safety audits according to dnata's standards.\r\nAid in the development and leadership of a high-performing team focused on continuous improvement.\r\nSupport staff allocation to maximize departmental efficiency.\r\nMonitor production to maintain quality standards and operational efficiency.\r\nFoster positive relationships with department heads and represent the facility in internal and external communications.\r\nAssist in the implementation of policies and procedures.\r\nContribute to tracking and reporting key metrics to enhance effectiveness and reduce expenses.\r\nCollaborate with stakeholders to ensure clear communication of requirements.\r\nSupport demand forecasting and planning efforts.\r\nAssist in managing compliance with labor laws, OSHA regulations, and food safety policies.\r\nParticipate in the creation of the annual business plan and assist in monthly and annual budget processes.\r\nHelp monitor the unit's economic performance and suggest corrective actions when necessary.\r\nEnsure operations align with company standards and customer contracts.\r\nContribute to process optimization and continuous improvement initiatives.\r\nPromote safety, health, and environmental compliance within the facility.\r\nSupport the development and motivation of team members in line with HR policies.\r\nNonessential Functions\r\nOther duties as assigned by management.\r\nQualifications\r\nExperience in inflight catering is preferred but not required.\r\nProven track record in supporting airline catering operations, preferably with experience in managing international airline accounts.\r\nFamiliarity with budgeting processes and operational planning.\r\nKnowledge of the manufacturing or food processing industry is a plus.\r\nUnderstanding of HACCP and FDA compliance requirements.\r\nProficiency in Microsoft Office Suite.\r\nStrong leadership, project management, and process improvement skills.\r\nExcellent time management and performance-oriented mindset.\r\nMinimum of 2–3 years of experience in operations management.\r\nFinancial management skills and effective employee relations abilities.\r\nProblem-solving skills focused on quality improvement.\r\nStrong commitment to safety and compliance protocols.\r\nAdaptability to fast-paced environments.\r\nPassion for high-quality cuisine and exceptional service.\r\nDetail-oriented with a data-driven approach.\r\nExceptional interpersonal and communication skills.\r\nCommunication\r\nCollaborate with TSA, management, security agencies, and airlines regarding all security breaches in the facility, fleet and or airline equipment.\r\nSecurity Measures and Control\r\nEnsure implementation of security measures, such as managing entry, searches, video security, in collaboration with TSA security protocols.\r\nEnsure threats, knives and breaches are handled in a timely manner and investigated properly to determine root cause and corrective action.\r\nAdditional Responsibilities\r\nWhile performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. The position requires constant attention to precise details and accuracy of specified standards, including following instructions from simple to complex steps, and concentration frequently extending beyond 30 minutes. The employee must consistently attend and be punctual and respond to management direction, completing tasks on time or informing appropriate persons with alternate plans. The employee meets productivity standards, strives to increase productivity, and works efficiently.\r\nWhile performing the duties of this job, the employee regularly requires standing, walking, reaching, stooping, kneeling, or crouching, and must regularly lift and/or move up to 30 pounds. The employee observes safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly.\r\nWork Environment\r\nThe essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud.\r\nWe believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we're proud that our workforce is as diverse as the customers we serve. We're committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.\r\nNotice Regarding Background Checks (State Law Disclosures)\r\ndnata Catering may obtain consumer reports and/or investigative consumer reports about applicants or employees for employment purposes, in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and applicable state laws.\r\nCalifornia: Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.\r\nNew York: In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.\r\nMassachusetts: Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained.\r\nNew Jersey: In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained.\r\nTexas: Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.\r\nTennessee: Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.\r\nJ-18808-Ljbffr","company":"Dnata","rawCompany":"dnata","city":"Everett","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-07-04T03:00:51.012Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"}],"industries":[{"code":"488190","title":"Other Support Activities for Air Transportation","slug":"other-support-activities-for-air-transportation"},{"code":"481111","title":"Scheduled Passenger Air Transportation","slug":"scheduled-passenger-air-transportation"},{"code":"722310","title":"Food Service Contractors","slug":"food-service-contractors"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant General Manager","description":"Posted Tuesday, June 16, 2026 at 4:00 AM\r\nWhat We Offer\r\nComprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision.\r\nComplimentary Daily Meals: Enjoy FREE breakfast, lunch, and dinner during your shift.\r\nOur Mission\r\nTo be the word's most admired air and travel provider\r\nOur Core Values\r\nWe Are Safe\r\nWe Are Future Thinkers\r\nWe Play To Win\r\nWe Respect Everyone and Work As A Team\r\nSummary\r\nWe are seeking a motivated and experienced Assistant General Manager to support the operations at dnata Catering North America. In this role, you will assist in overseeing the daily operations of our aviation catering unit, working closely with the General Manager to ensure efficient functioning and adherence to quality standards. Your primary focus will be to contribute to our financial goals, enhance operational processes, and maintain compliance with regulatory requirements while fostering a collaborative team environment.\r\nEducation\r\nBachelor's degree required; Associate degree (A.A.) from a two-year college or technical school preferred, with a minimum of 5 years of inflight catering experience or equivalent combination of education and experience.\r\nEssential Functions and Responsibilities\r\nAssist in the overall management of facility operations, including quality control and purchasing, to meet established goals.\r\nSupport profit and loss management by monitoring financial performance and assisting in budget achievement.\r\nIdentify and recommend areas for cost savings and operational efficiencies.\r\nCollaborate in implementing quality improvement initiatives and ensuring compliance with company and regulatory standards.\r\nHelp maintain compliance with dnata Food Safety Standards, including HACCP, SSOP, and GMP.\r\nEnsure timely completion of all food safety audits according to dnata's standards.\r\nAid in the development and leadership of a high-performing team focused on continuous improvement.\r\nSupport staff allocation to maximize departmental efficiency.\r\nMonitor production to maintain quality standards and operational efficiency.\r\nFoster positive relationships with department heads and represent the facility in internal and external communications.\r\nAssist in the implementation of policies and procedures.\r\nContribute to tracking and reporting key metrics to enhance effectiveness and reduce expenses.\r\nCollaborate with stakeholders to ensure clear communication of requirements.\r\nSupport demand forecasting and planning efforts.\r\nAssist in managing compliance with labor laws, OSHA regulations, and food safety policies.\r\nParticipate in the creation of the annual business plan and assist in monthly and annual budget processes.\r\nHelp monitor the unit's economic performance and suggest corrective actions when necessary.\r\nEnsure operations align with company standards and customer contracts.\r\nContribute to process optimization and continuous improvement initiatives.\r\nPromote safety, health, and environmental compliance within the facility.\r\nSupport the development and motivation of team members in line with HR policies.\r\nNonessential Functions\r\nOther duties as assigned by management.\r\nQualifications\r\nExperience in inflight catering is preferred but not required.\r\nProven track record in supporting airline catering operations, preferably with experience in managing international airline accounts.\r\nFamiliarity with budgeting processes and operational planning.\r\nKnowledge of the manufacturing or food processing industry is a plus.\r\nUnderstanding of HACCP and FDA compliance requirements.\r\nProficiency in Microsoft Office Suite.\r\nStrong leadership, project management, and process improvement skills.\r\nExcellent time management and performance-oriented mindset.\r\nMinimum of 2–3 years of experience in operations management.\r\nFinancial management skills and effective employee relations abilities.\r\nProblem-solving skills focused on quality improvement.\r\nStrong commitment to safety and compliance protocols.\r\nAdaptability to fast-paced environments.\r\nPassion for high-quality cuisine and exceptional service.\r\nDetail-oriented with a data-driven approach.\r\nExceptional interpersonal and communication skills.\r\nCommunication\r\nCollaborate with TSA, management, security agencies, and airlines regarding all security breaches in the facility, fleet and or airline equipment.\r\nSecurity Measures and Control\r\nEnsure implementation of security measures, such as managing entry, searches, video security, in collaboration with TSA security protocols.\r\nEnsure threats, knives and breaches are handled in a timely manner and investigated properly to determine root cause and corrective action.\r\nAdditional Responsibilities\r\nWhile performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. The position requires constant attention to precise details and accuracy of specified standards, including following instructions from simple to complex steps, and concentration frequently extending beyond 30 minutes. The employee must consistently attend and be punctual and respond to management direction, completing tasks on time or informing appropriate persons with alternate plans. The employee meets productivity standards, strives to increase productivity, and works efficiently.\r\nWhile performing the duties of this job, the employee regularly requires standing, walking, reaching, stooping, kneeling, or crouching, and must regularly lift and/or move up to 30 pounds. The employee observes safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly.\r\nWork Environment\r\nThe essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud.\r\nWe believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we're proud that our workforce is as diverse as the customers we serve. We're committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.\r\nNotice Regarding Background Checks (State Law Disclosures)\r\ndnata Catering may obtain consumer reports and/or investigative consumer reports about applicants or employees for employment purposes, in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and applicable state laws.\r\nCalifornia: Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.\r\nNew York: In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.\r\nMassachusetts: Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained.\r\nNew Jersey: In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained.\r\nTexas: Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.\r\nTennessee: Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:00:51.012Z","dateModified":"2026-07-04T03:00:51.012Z","hiringOrganization":{"@type":"Organization","name":"Dnata","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Everett","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ee598b83e8085e5bf3eebbcf"},"url":"https://jobsearcher.com/jobs/ee598b83e8085e5bf3eebbcf"}}