F&B Outlets Manager (Hudson's Market)

The F&B Outlets Manager is responsible for overseeing the daily operations and guest experience at Wild Dunes Resort's signature grab-and-go and retail-style outlets: Hudson's Market. This leader ensures consistent execution of brand standards, product quality, and exceptional service across all three locations. The ideal candidate is highly organized, guest-focused, and passionate about managing diverse teams in a high-traffic resort environment. Outlets Overview:Hudson's Market: The resort's main gourmet market offering locally curated goods, resort essentials, craft beer and wine, as well as gourmet coffee and freshly made sandwiches in a relaxed café-style setting. Essential Responsibilities:Guest Experience & Daily Operations Lead all operational aspects of Hudson's to ensure a seamless and enjoyable experience for guests and homeowners. Maintain a clean, welcoming, and well-stocked environment in each outlet at all times. Ensure product presentation and freshness meet Wild Dunes and Hyatt standards. Collaborate with culinary and purchasing teams to maintain quality grab-and-go offerings and retail selections. Manage POS accuracy, signage, merchandising, and seasonal promotions. Maintain detailed knowledge of resort offerings to support guest inquiries and cross-promote amenities. Team Leadership & Development Hire, train, and supervise a team of outlet attendants, baristas, cashiers, and supervisors. Create weekly schedules aligned with forecasted business demands. Provide regular coaching, training, and performance feedback. Foster a positive and collaborative team culture consistent with Wild Dunes' Core Values. Financial Management & Strategy Manage labor and inventory to meet or exceed departmental budget goals. Monitor daily sales, cost of goods, and operating expenses. Implement strategies to drive incremental revenue through upselling, promotions, and guest engagement. Maintain strong vendor relationships and manage inventory ordering cycles. Compliance & Safety Ensure outlets meet all local, state, and Hyatt food safety standards. Conduct routine audits of food handling, sanitation, and guest safety practices. Maintain all equipment in working order and coordinate repairs as needed.