Licensed Customer Service and Sales Associate (Gerber Service and Sales Associate role)

Job DescriptionJoin Western & Southern – Somewhere You Want to BeWestern & Southern is somewhere to grow, lead, win and do good for others. Our supportive culture, continuous learning opportunities and connection to our local communities make our company the ideal place for a career. For more than 137 years, our long-term success has been fueled by a deep commitment to customer service and our community.Headquartered in Cincinnati, W&S is a Fortune 500® company recognized as one of America’s Best Midsize Employers by Forbes. Our commitment to career growth and employee development earned us a top 100 ranking on the American Opportunity Index (AOI). We are dedicated to creating opportunities for our associates to grow and succeed. We take pride in our award-winning talent development team and our recognition as a Top 10 Military Friendly Employer and Top Spouse Employer.Hear what our associates say about their experience at W&S!Our Culture: Excellence and CollaborationWestern & Southern is built on a culture of integrity, top-notch performance, teamwork and collaboration. We’re committed to hiring and developing professionals who strive for excellence, demonstrate strong ethics and make fact-based decisions. Our associates are empowered to chase their career dreams while being supported every step of the way.What are we looking for?Location: Downtown Cincinnati, OHSchedule: Monday 10AM–7PM, Tuesday–Friday 9AM–6PMSalary: $46,800/year (compensation is all salary based)About The RoleWe’re hiring for an onsite call center service to sales role focused on supporting our existing clients. You’ll provide service to current policyholders and cross-sell/up-sell Life Insurance products that meet their needs—no cold calling or lead generation required.What You’ll DoHandle inbound calls with current clientsResolve customer questions and service issuesGain trust of existing policyholders by creating connections and building relationshipsCross-sell/upsell additional insurance products during callsStudy for and pass a Life & Health Insurance exam within 45 days (we provide study materials, paid training, and support)RequirementsHigh school diploma or GEDMust work onsite in professional dress attireStrong interest in sales and client focused customer serviceWillingness to study and pass a required Life and Health licensing exam within 45 days of being hiredCompete to exceed both Department and Team performance goals in a structured, metrics-driven environmentPremier Benefits To Support YouWe offer a comprehensive benefits package, including:Medical, dental, vision, and life insurance starting day one401(k) savings plan with pension optionsPaid time off increasing with tenureTuition reimbursement and individualized career development plansParental leave and maternity leave with a 4-week transition back to workAccess to on-site amenities like a fitness center, cafeteria and moreExtensive employee discount programWhy Join UsThis is a full-time, salaried role with no need to find leads or build your own book of business. You’ll gain foundational sales skills in a supportive team environment—ideal for those new to the field and looking to grow their sales career.Western & Southern is not just a place to work—it’s somewhere to grow, lead, win and make a difference in your career and community. Learn more about who we are and apply to the role, click HERE.Western & Southern is a no nicotine, no tobacco employer in Ohio. Western & Southern Financial Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.