{"schemaVersion":"jobsearcher.job.v1","id":"edd51743fd7c3f7d8eb9255f","url":"https://jobsearcher.com/jobs/edd51743fd7c3f7d8eb9255f","canonicalUrl":"https://jobsearcher.com/jobs/edd51743fd7c3f7d8eb9255f","title":"Student Support Coordinator","description":"DeVry University strives to close our society’s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.\n\nOur colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.\nOverview:\n\nThe Student Support Coordinator (SSC) reports directly to Student Central leadership. They will perform routine and recurring student, faculty, colleague and operational services required in the operations of a DeVry University location. Hybrid role, work from home and onsite work.\n\nResponsibilities:\nConducts outreach to current & prospective students for various types of campaigns, including course registration, or to collect missing documents for financial aid processing, appointments, confirmations and other requests for information as needed.\nMaintains a basic understanding of all academic & Title IV programs, policies and procedures including institutional policies and federal and state regulations.\nResponds to student questions and/or requests; transcript requests; website information; if able; and/or escalates concerns, as necessary.\nDemonstrates consultative skills to resolve complex problems including escalated interactions from other peers.\nConducts reviews of student accounts to identify missing required documentation in order to complete the financial clearance process.\nConsistently meets/exceeds service established metrics.\nAppropriately documents student interactions in Salesforce.\nOversees student workers from a training and daily activity perspective as needed.\nProvides administrative support to all functional leaders and teams in the operations of the location.\nMaximizes office productivity through proficient use of appropriate software applications.\nCoordinates and arranges meetings, prepares agendas, and reserves/prepares facilities.\nDemonstrates exceptional customer service to students, guests, and colleagues.\nSupports the Strategic Enrollment team and Academic staff.\nManages the testing function for applicants, continuing students and others at the location.\nHandles any general inquiries and endeavors to provide specific answers or appropriate routing to correct personnel throughout the University (including but not limited to Student Central, technical help desk, etc.). Supports colleagues with IT as requested by IT technician.\nCompletes other projects and duties as assigned.\nQualifications:\nCollege preferred associate degree preferred.\nPrevious work experience in Marketing, Customer Service, Finance/Bookkeeping, Academics or Administrative Support required.\nAdvanced PC skills in Microsoft Office Suite, Internet applications, and database management software required.\nExcellent customer service, interpersonal, organizational, oral and written communication skills required.\nAbility to work non-traditional shifts, including weekends and evenings, required.\nAbility to work overtime required.\nPay is $18- 19.50 per hour\nDeVry University offers competitive wages and benefit options, including:\n\n401(k) and Roth Plan w/match\nMedical, Dental and Vision Coverage\nPaid Parental Leave\nHealth Advocacy Service\nFamily and Domestic Partner Coverage\nTax Savings Account (FSA and HSA)\nShort-Term/Long-Term Disability Coverage\nLife, Accident, AD&D, Critical Illness Insurance\nFertility Coverage\nWellness Programs\nVolunteer Time Off\nRemote and Flex Work Options\nTechnology Stipend\nPaid Tuition Program\nAuto/Homeowners, Pet and Legal Insurance\nExclusive Discount Programs\nAdoption Assistance\nCareer Development Programs\nMental Health Care Programs\nFamily Care Services\n2nd.MD, a virtual expert medical consultation service\n\nBenefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits.\nWe believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.\nSchedule:\n8 hour shift\nEvening shift\nMonday to Friday\nOvertime\nWeekends as needed\nPeople with a criminal record are encouraged to apply\nWork Location: Hybrid remote in Phoenix, AZ 85027","company":"Devry University","rawCompany":"devry university","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:34:50.492Z","occupations":[{"code":"11-9033.00","title":"Education Administrators, Postsecondary","slug":"education-administrators-postsecondary"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"611310","title":"Colleges, Universities, and Professional Schools","slug":"colleges-universities-and-professional-schools"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"611210","title":"Junior Colleges","slug":"junior-colleges"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Student Support Coordinator","description":"DeVry University strives to close our society’s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.\n\nOur colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.\nOverview:\n\nThe Student Support Coordinator (SSC) reports directly to Student Central leadership. They will perform routine and recurring student, faculty, colleague and operational services required in the operations of a DeVry University location. Hybrid role, work from home and onsite work.\n\nResponsibilities:\nConducts outreach to current & prospective students for various types of campaigns, including course registration, or to collect missing documents for financial aid processing, appointments, confirmations and other requests for information as needed.\nMaintains a basic understanding of all academic & Title IV programs, policies and procedures including institutional policies and federal and state regulations.\nResponds to student questions and/or requests; transcript requests; website information; if able; and/or escalates concerns, as necessary.\nDemonstrates consultative skills to resolve complex problems including escalated interactions from other peers.\nConducts reviews of student accounts to identify missing required documentation in order to complete the financial clearance process.\nConsistently meets/exceeds service established metrics.\nAppropriately documents student interactions in Salesforce.\nOversees student workers from a training and daily activity perspective as needed.\nProvides administrative support to all functional leaders and teams in the operations of the location.\nMaximizes office productivity through proficient use of appropriate software applications.\nCoordinates and arranges meetings, prepares agendas, and reserves/prepares facilities.\nDemonstrates exceptional customer service to students, guests, and colleagues.\nSupports the Strategic Enrollment team and Academic staff.\nManages the testing function for applicants, continuing students and others at the location.\nHandles any general inquiries and endeavors to provide specific answers or appropriate routing to correct personnel throughout the University (including but not limited to Student Central, technical help desk, etc.). Supports colleagues with IT as requested by IT technician.\nCompletes other projects and duties as assigned.\nQualifications:\nCollege preferred associate degree preferred.\nPrevious work experience in Marketing, Customer Service, Finance/Bookkeeping, Academics or Administrative Support required.\nAdvanced PC skills in Microsoft Office Suite, Internet applications, and database management software required.\nExcellent customer service, interpersonal, organizational, oral and written communication skills required.\nAbility to work non-traditional shifts, including weekends and evenings, required.\nAbility to work overtime required.\nPay is $18- 19.50 per hour\nDeVry University offers competitive wages and benefit options, including:\n\n401(k) and Roth Plan w/match\nMedical, Dental and Vision Coverage\nPaid Parental Leave\nHealth Advocacy Service\nFamily and Domestic Partner Coverage\nTax Savings Account (FSA and HSA)\nShort-Term/Long-Term Disability Coverage\nLife, Accident, AD&D, Critical Illness Insurance\nFertility Coverage\nWellness Programs\nVolunteer Time Off\nRemote and Flex Work Options\nTechnology Stipend\nPaid Tuition Program\nAuto/Homeowners, Pet and Legal Insurance\nExclusive Discount Programs\nAdoption Assistance\nCareer Development Programs\nMental Health Care Programs\nFamily Care Services\n2nd.MD, a virtual expert medical consultation service\n\nBenefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits.\nWe believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.\nSchedule:\n8 hour shift\nEvening shift\nMonday to Friday\nOvertime\nWeekends as needed\nPeople with a criminal record are encouraged to apply\nWork Location: Hybrid remote in Phoenix, AZ 85027","datePosted":"2026-04-12T20:34:50.492Z","dateModified":"2026-04-12T20:34:50.492Z","hiringOrganization":{"@type":"Organization","name":"Devry University","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"edd51743fd7c3f7d8eb9255f"},"url":"https://jobsearcher.com/jobs/edd51743fd7c3f7d8eb9255f"}}