Customer Service Position

Benefits:401(k)Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & developmentPosition Overview:Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!Responsibilities:Manage inbound calls related to insurance policy concerns, customer complaints, and general inquiriesTrack current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposalDemonstrate accuracy in processing client policy modifications based on the dataRequirements:Interest in marketing products and services based on customer needsExcellent communication skills - written, verbal, and listeningPeople-orientedDetail orientedProactive in problem-solvingBasic knowledge of insurance policy procedures and schedules is preferred