{"schemaVersion":"jobsearcher.job.v1","id":"ed69f1ada46fb30fa6172297","url":"https://jobsearcher.com/jobs/ed69f1ada46fb30fa6172297","canonicalUrl":"https://jobsearcher.com/jobs/ed69f1ada46fb30fa6172297","title":"Remote SaaS Support Engineer – GRC Platform","description":"A leading SaaS provider in Novato, California is seeking a Customer Support Specialist to serve as a subject matter expert and resource for customers. This role involves troubleshooting complex technical issues, guiding customers, and collaborating with teams to ensure customer success. The ideal candidate has over 3 years of experience in customer support, strong technical troubleshooting skills, and excellent communication abilities. This role offers a competitive salary, unlimited PTO, and the opportunity to work in a collaborative environment.#J-18808-Ljbffr","company":"Supportfinity","rawCompany":"supportfinitytm","city":"Novato","state":"CA","isRemote":true,"isActive":false,"createdAt":"2026-04-09T13:16:07.912Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote SaaS Support Engineer – GRC Platform","description":"A leading SaaS provider in Novato, California is seeking a Customer Support Specialist to serve as a subject matter expert and resource for customers. This role involves troubleshooting complex technical issues, guiding customers, and collaborating with teams to ensure customer success. The ideal candidate has over 3 years of experience in customer support, strong technical troubleshooting skills, and excellent communication abilities. This role offers a competitive salary, unlimited PTO, and the opportunity to work in a collaborative environment.#J-18808-Ljbffr","datePosted":"2026-04-09T13:16:07.912Z","dateModified":"2026-04-09T13:16:07.912Z","hiringOrganization":{"@type":"Organization","name":"Supportfinity","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Novato","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ed69f1ada46fb30fa6172297"},"url":"https://jobsearcher.com/jobs/ed69f1ada46fb30fa6172297"}}