Senior NetSuite Administrator

Position: Senior NetSuite Administrator Reporting Relationship: Manager of Applications and Data Location: Scottsboro, AL or Atlanta, GA Work Model: On-site with eligibility for up to two remote days per week after a 90-day onboarding period About Unclaimed Baggage As a 50+ year-old family-owned company, we aren’t driven by short-term decision-making with the goal of exiting in a few years. Our vision is a hundred-year vision. We are in business to impact our world by providing world-class technology and services while living out our God-given purposes and doing so profitably. We greet each day with enthusiasm, excitement, intentionality, and hope, while maintaining our entrepreneurial spirit and living our core values. Our Culture Our Mission is to “Redeem the lost, unclaimed, and rejected for the glory of God.” Our values include Integrity, Excellence, Humility, Service, Teamwork, Gratitude, and Entrepreneurship. Basic Description The Senior NetSuite Administrator serves as the internal functional and technical owner of the NetSuite ERP platform. This role is responsible for the ongoing administration, optimization, and scalability of NetSuite in a complex, multi-subsidiary environment. The role partners closely with Finance, Operations, Supply Chain, Engineering, and third-party vendors to ensure NetSuite effectively supports business growth. Key Responsibilities Serve as the primary administrator and functional owner of the NetSuite ERP platform. Administer users, roles, permissions, workflows, custom records, forms, and dashboards. Build and maintain advanced saved searches, KPIs, SuiteAnalytics reports, and operational dashboards. Understand, maintain, and test SuiteScript in partnership with the Engineering team. Own NetSuite release management including sandbox usage, release previews, testing, and deployments. Support and optimize core business processes including Order-to-Cash, Procure-to-Pay, Return to Debit, Inventory/WMS, Pack Station, Ship Central, and Record-to-Report as well as custom processes. Support a complex multi-subsidiary NetSuite environment including intercompany processes. Serve as the NetSuite owner for integrations including Shopify, Shopify POS, and Celigo. Partner with third-party vendors for NSAW implementation, integrations, and specialized enhancements. Lead business requirement workshops and translate needs into scalable NetSuite solutions. Manage, prioritize, and deliver NetSuite enhancement requests while balancing long-term platform integrity. Provide system documentation, change management, and end-user support. All other duties as assigned. Key Traits Strong ownership mentality with a passion for maximizing NetSuite capabilities. Entrepreneurial and solution-oriented mindset. Strong communication skills with both technical and non-technical stakeholders. Highly organized with the ability to manage multiple priorities. Comfortable operating in a fast-paced, cross-functional environment. Qualifications 2–7 years of hands-on NetSuite administration or functional consulting experience. Experience supporting NetSuite in a complex, post-implementation environment. Strong experience with multi-subsidiary NetSuite accounts. Experience supporting inventory and WMS functionality. Experience supporting integrations with eCommerce and POS systems. Hands-on experience understanding and testing SuiteScript. NetSuite certifications preferred (SuiteFoundation, Administrator, Financial User). Experience with Celigo and NetSuite Analytics Warehouse preferred. Bachelor’s degree or equivalent practical experience. Travel Requirements Occasional travel less than 15% for vendor meetings, conferences, or other company locations. The duties, responsibilities, and requirements presented in this job description should not be construed as an exhaustive list of all roles or responsibilities.