{"schemaVersion":"jobsearcher.job.v1","id":"ed38bb64c0febe9688d2c28a","url":"https://jobsearcher.com/jobs/ed38bb64c0febe9688d2c28a","canonicalUrl":"https://jobsearcher.com/jobs/ed38bb64c0febe9688d2c28a","title":"Advanced Support Engineer, Diamond","description":"Why Join Us?\r\nAs the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.\r\nCheck Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.\r\nKey Responsibilities\r\nProvide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers' environment.\r\nBusiness and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility\r\nOccasional travel to customer sites in the US and Canada is required as needed.\r\nEnsures management of customer expectations and resolution of technical issues in a timely manner.\r\nDevelop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies\r\nQualifications\r\n5-8 years of relevant enterprise level networking and Internet Security technology experience.\r\nExperience with Check Point products required.\r\nStrong understanding of networking and operating system functions of RHEL or other Linux based servers.\r\nExperience configuring and troubleshooting VPN technologies.\r\nStrong understanding of the OSI model on Layers 1-4.\r\nExperience with traffic analyzing tools like Wireshark.\r\nUnderstanding of how common TCP/UDP connections are established based on their protocol.\r\nWorking knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP.\r\nBasic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash.\r\nExperience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.\r\nMust be eligible to work in country of residence without sponsorship from an employer now or in the future.\r\nThis is a hybrid work from home position that requires two days in the office per week, in locations where a Check Point office is present.\r\nEOE M/F/Veterans/Disabled\r\nJ-18808-Ljbffr","company":"Check Point Software Technologies","rawCompany":"check point software technologies","city":"Fort Worth","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:14:51.221Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Advanced Support Engineer, Diamond","description":"Why Join Us?\r\nAs the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.\r\nCheck Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.\r\nKey Responsibilities\r\nProvide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers' environment.\r\nBusiness and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility\r\nOccasional travel to customer sites in the US and Canada is required as needed.\r\nEnsures management of customer expectations and resolution of technical issues in a timely manner.\r\nDevelop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies\r\nQualifications\r\n5-8 years of relevant enterprise level networking and Internet Security technology experience.\r\nExperience with Check Point products required.\r\nStrong understanding of networking and operating system functions of RHEL or other Linux based servers.\r\nExperience configuring and troubleshooting VPN technologies.\r\nStrong understanding of the OSI model on Layers 1-4.\r\nExperience with traffic analyzing tools like Wireshark.\r\nUnderstanding of how common TCP/UDP connections are established based on their protocol.\r\nWorking knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP.\r\nBasic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash.\r\nExperience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.\r\nMust be eligible to work in country of residence without sponsorship from an employer now or in the future.\r\nThis is a hybrid work from home position that requires two days in the office per week, in locations where a Check Point office is present.\r\nEOE M/F/Veterans/Disabled\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T09:14:51.221Z","dateModified":"2026-04-09T09:14:51.221Z","hiringOrganization":{"@type":"Organization","name":"Check Point Software Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fort Worth","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ed38bb64c0febe9688d2c28a"},"url":"https://jobsearcher.com/jobs/ed38bb64c0febe9688d2c28a"}}