{"schemaVersion":"jobsearcher.job.v1","id":"ed2f1bc2c03cc6687db98ada","url":"https://jobsearcher.com/jobs/ed2f1bc2c03cc6687db98ada","canonicalUrl":"https://jobsearcher.com/jobs/ed2f1bc2c03cc6687db98ada","title":"Consumer Loan Processor I/II","description":"Description\r\nServes as support person, providing quality customer service to Consumer/Small Business and loan applicants as an integral part of the Division's strategy of deposit development and loan growth. Performs administrative/secretarial duties necessary to direct in the preparation of Consumer/Small Business loan documentation and paperwork. Complies with all WTB credit policies and procedures; controls the quality of new credit through adherence to all WTB credit policies and procedures and maintains awareness of sales/referral goals. Provides administrative, project and technical support to the entire Credit Resource Center.\r\nEssential Functions\r\nBe knowledgeable of all WTB consumer/Small Business loan and competitor products, services and rates.\r\nSolve problems in a timely and accurate manner, handling urgent and confidential matters in a mature, professional manner to ensure continued goodwill.\r\nProvide RMs with prompt, timely, and accurate information as needed to support client relationships and the overall goals of the department and bank.\r\nProcesses high volume of email/phone inquiries on a daily basis, answering and directing incoming questions for appropriate assistance.\r\nDelivers quality service to meet customer needs.\r\nPrepares and processes loan documentation through loan delivery system for Consumer/Small Business Loan Officers and Underwriters.\r\nMay manage various monthly department reports as assigned. Prepare reports, memorandums and correspondence as requested.\r\nPerform compliance and risk management duties as required or assigned.\r\nResponds appropriately and professionally to customer problems, disagreements, questions and objections. Resolves complaints and errors or refer to appropriate department or person for resolution.\r\nEvaluates and routes incoming mail.\r\nOrganizes and prioritizes daily workflow in order of importance.\r\nWorks within generally established guidelines known as \"best practices\" which defines the most efficient way to conduct specific processes.\r\nAttends classes/seminars and read literature to maintain a working knowledge of legal, regulatory and environmental issues relevant to consumer/Small Business lending.\r\nQualifications\r\nStrong knowledge of business unit's functional areas, such as documentation and processing requirements within corporate lending, commercial/residential real estate lending, or private banking. Specific knowledge of various documentation (Deeds of Trust, Mortgages, Notes, Guarantees, etc.) may also be required.\r\nStrong knowledge of regulatory impacts and requirements for Consumer and Small Business Lending\r\nExcellent written and verbal communication skills.\r\nDemonstrated quality service skills, with flexibility and ability to prioritize and handle multiple tasks.\r\nAccurate keyboarding skills and extensive knowledge of various PC based software programs to include the Microsoft Office Suite and department specific software.\r\nMust have an extensive knowledge of the Loan and Deposit System. Must have good organizational and time management skill and manage workflow and time.\r\nStrong interpersonal skills to win confidence of internal customers and earn respect of officers and support staff members.\r\nInteraction with others to achieve a common goal.\r\nGood knowledge of bank products and services.\r\nBasic knowledge of loan documentation and Consumer/Small Business regulatory compliance issues.\r\nAbility to independently manage specific processes.\r\nPerform compliance and risk management duties as required or assigned.\r\nRegular, reliable attendance is required.\r\nCompensation\r\nConsumer Loan Processor I: $ 18.99 - $28.52 per hour\r\nConsumer Loan Processor II: $20.67 - $31.03 per hour\r\nThe compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.\r\nWhat Our Culture Can Offer You\r\nOur benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.\r\nWashington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.\r\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\r\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\r\nJ-18808-Ljbffr","company":"Watrust","rawCompany":"watrust","city":"Spokane","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-06-08T01:36:26.696Z","occupations":[{"code":"43-4131.00","title":"Loan Interviewers and Clerks","slug":"loan-interviewers-and-clerks"},{"code":"43-4041.00","title":"Credit Authorizers, Checkers, and Clerks","slug":"credit-authorizers-checkers-and-clerks"},{"code":"13-2072.00","title":"Loan Officers","slug":"loan-officers"}],"industries":[{"code":"522291","title":"Consumer Lending","slug":"consumer-lending"},{"code":"522180","title":"Savings Institutions and Other Depository Credit Intermediation","slug":"savings-institutions-and-other-depository-credit-intermediation"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Consumer Loan Processor I/II","description":"Description\r\nServes as support person, providing quality customer service to Consumer/Small Business and loan applicants as an integral part of the Division's strategy of deposit development and loan growth. Performs administrative/secretarial duties necessary to direct in the preparation of Consumer/Small Business loan documentation and paperwork. Complies with all WTB credit policies and procedures; controls the quality of new credit through adherence to all WTB credit policies and procedures and maintains awareness of sales/referral goals. Provides administrative, project and technical support to the entire Credit Resource Center.\r\nEssential Functions\r\nBe knowledgeable of all WTB consumer/Small Business loan and competitor products, services and rates.\r\nSolve problems in a timely and accurate manner, handling urgent and confidential matters in a mature, professional manner to ensure continued goodwill.\r\nProvide RMs with prompt, timely, and accurate information as needed to support client relationships and the overall goals of the department and bank.\r\nProcesses high volume of email/phone inquiries on a daily basis, answering and directing incoming questions for appropriate assistance.\r\nDelivers quality service to meet customer needs.\r\nPrepares and processes loan documentation through loan delivery system for Consumer/Small Business Loan Officers and Underwriters.\r\nMay manage various monthly department reports as assigned. Prepare reports, memorandums and correspondence as requested.\r\nPerform compliance and risk management duties as required or assigned.\r\nResponds appropriately and professionally to customer problems, disagreements, questions and objections. Resolves complaints and errors or refer to appropriate department or person for resolution.\r\nEvaluates and routes incoming mail.\r\nOrganizes and prioritizes daily workflow in order of importance.\r\nWorks within generally established guidelines known as \"best practices\" which defines the most efficient way to conduct specific processes.\r\nAttends classes/seminars and read literature to maintain a working knowledge of legal, regulatory and environmental issues relevant to consumer/Small Business lending.\r\nQualifications\r\nStrong knowledge of business unit's functional areas, such as documentation and processing requirements within corporate lending, commercial/residential real estate lending, or private banking. Specific knowledge of various documentation (Deeds of Trust, Mortgages, Notes, Guarantees, etc.) may also be required.\r\nStrong knowledge of regulatory impacts and requirements for Consumer and Small Business Lending\r\nExcellent written and verbal communication skills.\r\nDemonstrated quality service skills, with flexibility and ability to prioritize and handle multiple tasks.\r\nAccurate keyboarding skills and extensive knowledge of various PC based software programs to include the Microsoft Office Suite and department specific software.\r\nMust have an extensive knowledge of the Loan and Deposit System. Must have good organizational and time management skill and manage workflow and time.\r\nStrong interpersonal skills to win confidence of internal customers and earn respect of officers and support staff members.\r\nInteraction with others to achieve a common goal.\r\nGood knowledge of bank products and services.\r\nBasic knowledge of loan documentation and Consumer/Small Business regulatory compliance issues.\r\nAbility to independently manage specific processes.\r\nPerform compliance and risk management duties as required or assigned.\r\nRegular, reliable attendance is required.\r\nCompensation\r\nConsumer Loan Processor I: $ 18.99 - $28.52 per hour\r\nConsumer Loan Processor II: $20.67 - $31.03 per hour\r\nThe compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.\r\nWhat Our Culture Can Offer You\r\nOur benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.\r\nWashington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.\r\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\r\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\r\nJ-18808-Ljbffr","datePosted":"2026-06-08T01:36:26.696Z","dateModified":"2026-06-08T01:36:26.696Z","hiringOrganization":{"@type":"Organization","name":"Watrust","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Spokane","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ed2f1bc2c03cc6687db98ada"},"url":"https://jobsearcher.com/jobs/ed2f1bc2c03cc6687db98ada"}}