{"schemaVersion":"jobsearcher.job.v1","id":"ed0a53a0be21dedd99205437","url":"https://jobsearcher.com/jobs/ed0a53a0be21dedd99205437","canonicalUrl":"https://jobsearcher.com/jobs/ed0a53a0be21dedd99205437","title":"Quality Engineering Manager, Amazon Devices, Quality & Lean","description":"DESCRIPTION\nAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced ground-breaking devices like Fire Tablets, Fire TV, Amazon Echo and E-reader products. What will you help us create?\n\nThe Role:\nThe Hardware Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality. As early as the concept phase of the product, the QEM will develop a risk assessment utilizing the NUD process (New, Unique, Different). This risk assessment will be comprehensive of lessons learned on previous products, along with technological, manufacturing and operational risks to the current design.\n\nThe successful candidate will establish quality goals and monitor performance, investigate the full suite of failure analysis leading to root cause determination and subsequent closed loop corrective action. Conduct quality lessons learned and institutes remedies to prevent re-occurrence of quality issues and possess a high sense of urgency when managing critical issues. This position also needs to onsite support NPI builds and drive build issues to closure with RCCA/8D. The candidate must be able to influence engineering teams for design improvements, with an emphasis on delivering robust RF & antenna solutions essential to beam forming, beam pointing, and beam steering.\n\nIn addition to the work done in the New Product Introduction (NPI) and Early Sustaining phase, the QEM of will drive continuous improvement in all aspects of the job, be able to deal with ambiguity, and influence at all levels of the company. In this role, you will:\n\nUnderstand the technology and functionality of consumer electronic products, and be able to assess the risk to a negative customer experience, so that it can be prevented during development.\nBe an expert in advanced quality methods and protocol.\nGuide cross-functional teams in Design for Quality initiatives.\nUtilize your comprehensive knowledge of standards, related disciplines, company strategy and goals, to ensure a positive customer experience.\nDeliver solutions to complex problems through in-depth data analysis and forensics by using methodical approaches, along with experience, innovation and judgment to make decisions that may be based on partial information.\nUnderstand detailed implications of choices and recommendations; be able to communicate recommended solutions to the product development team, all the way up through the executive level of the company.\nAlign cross-functionally, influencing a broad spectrum of stakeholders to deliver on the quality policy.\nCreate standards around which others will operate and build consensus.\nAscertain specific quality related functional milestones during NPI phases.\nUp to 30% of domestic and international travel to onsite factories is required.\n\nExport Control Requirement:\nDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.\nBASIC QUALIFICATIONS\nExperience in developing functional specifications, design verification plans and functional test procedures\nBachelor's degree or above in Electrical or Mechanical Engineering, or Bachelor's degree or above in engineering, management, or technology\nExperience with program and project management in a matrixed organization, including managing details, keeping multiple tasks/projects on track, and influencing others\n5+ years of quality assurance engineering experience, or Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent\nExperience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment\nExperience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses\n2+ years of practice experience with statistical tools, strong with quality program management.\nFamiliar with NPI cycles and Product Development Process for consumer electronics industry.\nGood understanding of electronic assembly processes mostly on consumer electronics.\nAbility to deliver solutions to complex problems through in-depth data analysis and forensics, using methodical approach such as DMAIC.\nSolid understanding and demonstrated success with practical applications of Lean / Six Sigma tools such as Failure Mode & Effects Analysis, Design of Experiments, Measurement System Analysis, Analysis of Variance, Hypothesis Testing, Value Stream Mapping, Pareto Charts, Gage Repeatability & Reproducibility, Cpk.\nTechnical knowledge of conducting process audits and formulating plans to drive continual quality improvements within the factory operations.\nAble to travel within China and South Asia Countries (including Vietnam).\nPREFERRED QUALIFICATIONS\nSix Sigma Green Belt, or Six Sigma Black Belt certification\n2+ years of antenna design related to 3G/4G technologies , Wi-Fi, and Bluetooth products experience\nExperience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage\nMaster’s Degree in one of the following disciplines: MSME/MSIE/MSEE/MSCE.\nUnderstanding of technology, at the system and commodity level, as well as device software and product usability.\nDesign experience in different engineering aspects, such as Mechanical & EE Parts, RF / Wireless, ICs, SOCs.\nLanguage proficiency in Mandarin or Vietnamese is beneficial, but not essential.\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, WA, Bellevue - 117,300.00 - 160,000.00 USD annually","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Seattle","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-07-27T13:40:06.338Z","occupations":[{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"19-4099.01","title":"Quality Control Analysts","slug":"quality-control-analysts"},{"code":"17-2112.02","title":"Validation Engineers","slug":"validation-engineers"}],"industries":[{"code":"334111","title":"Electronic Computer Manufacturing","slug":"electronic-computer-manufacturing"},{"code":"334419","title":"Other Electronic Component Manufacturing","slug":"other-electronic-component-manufacturing"},{"code":"334418","title":"Printed Circuit Assembly (Electronic Assembly) Manufacturing","slug":"printed-circuit-assembly-electronic-assembly-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Quality Engineering Manager, Amazon Devices, Quality & Lean","description":"DESCRIPTION\nAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced ground-breaking devices like Fire Tablets, Fire TV, Amazon Echo and E-reader products. What will you help us create?\n\nThe Role:\nThe Hardware Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality. As early as the concept phase of the product, the QEM will develop a risk assessment utilizing the NUD process (New, Unique, Different). This risk assessment will be comprehensive of lessons learned on previous products, along with technological, manufacturing and operational risks to the current design.\n\nThe successful candidate will establish quality goals and monitor performance, investigate the full suite of failure analysis leading to root cause determination and subsequent closed loop corrective action. Conduct quality lessons learned and institutes remedies to prevent re-occurrence of quality issues and possess a high sense of urgency when managing critical issues. This position also needs to onsite support NPI builds and drive build issues to closure with RCCA/8D. The candidate must be able to influence engineering teams for design improvements, with an emphasis on delivering robust RF & antenna solutions essential to beam forming, beam pointing, and beam steering.\n\nIn addition to the work done in the New Product Introduction (NPI) and Early Sustaining phase, the QEM of will drive continuous improvement in all aspects of the job, be able to deal with ambiguity, and influence at all levels of the company. In this role, you will:\n\nUnderstand the technology and functionality of consumer electronic products, and be able to assess the risk to a negative customer experience, so that it can be prevented during development.\nBe an expert in advanced quality methods and protocol.\nGuide cross-functional teams in Design for Quality initiatives.\nUtilize your comprehensive knowledge of standards, related disciplines, company strategy and goals, to ensure a positive customer experience.\nDeliver solutions to complex problems through in-depth data analysis and forensics by using methodical approaches, along with experience, innovation and judgment to make decisions that may be based on partial information.\nUnderstand detailed implications of choices and recommendations; be able to communicate recommended solutions to the product development team, all the way up through the executive level of the company.\nAlign cross-functionally, influencing a broad spectrum of stakeholders to deliver on the quality policy.\nCreate standards around which others will operate and build consensus.\nAscertain specific quality related functional milestones during NPI phases.\nUp to 30% of domestic and international travel to onsite factories is required.\n\nExport Control Requirement:\nDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.\nBASIC QUALIFICATIONS\nExperience in developing functional specifications, design verification plans and functional test procedures\nBachelor's degree or above in Electrical or Mechanical Engineering, or Bachelor's degree or above in engineering, management, or technology\nExperience with program and project management in a matrixed organization, including managing details, keeping multiple tasks/projects on track, and influencing others\n5+ years of quality assurance engineering experience, or Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent\nExperience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment\nExperience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses\n2+ years of practice experience with statistical tools, strong with quality program management.\nFamiliar with NPI cycles and Product Development Process for consumer electronics industry.\nGood understanding of electronic assembly processes mostly on consumer electronics.\nAbility to deliver solutions to complex problems through in-depth data analysis and forensics, using methodical approach such as DMAIC.\nSolid understanding and demonstrated success with practical applications of Lean / Six Sigma tools such as Failure Mode & Effects Analysis, Design of Experiments, Measurement System Analysis, Analysis of Variance, Hypothesis Testing, Value Stream Mapping, Pareto Charts, Gage Repeatability & Reproducibility, Cpk.\nTechnical knowledge of conducting process audits and formulating plans to drive continual quality improvements within the factory operations.\nAble to travel within China and South Asia Countries (including Vietnam).\nPREFERRED QUALIFICATIONS\nSix Sigma Green Belt, or Six Sigma Black Belt certification\n2+ years of antenna design related to 3G/4G technologies , Wi-Fi, and Bluetooth products experience\nExperience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage\nMaster’s Degree in one of the following disciplines: MSME/MSIE/MSEE/MSCE.\nUnderstanding of technology, at the system and commodity level, as well as device software and product usability.\nDesign experience in different engineering aspects, such as Mechanical & EE Parts, RF / Wireless, ICs, SOCs.\nLanguage proficiency in Mandarin or Vietnamese is beneficial, but not essential.\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, WA, Bellevue - 117,300.00 - 160,000.00 USD annually","datePosted":"2026-07-27T13:40:06.338Z","dateModified":"2026-07-27T13:40:06.338Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seattle","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ed0a53a0be21dedd99205437"},"url":"https://jobsearcher.com/jobs/ed0a53a0be21dedd99205437"}}