Lead Service Engineer - Peachtree City, Ga

TRC Talent Solutions is partnering with a controls and automation organization seeking a Lead Service Engineer / Specialist to support mission-critical control systems operations. This role is heavily service-oriented, ensuring system reliability, uptime, and rapid response to technical issues while also supporting project execution and customer engagement.SummaryThe Lead Service Engineer / Specialist is responsible for maintaining, troubleshooting, and optimizing control systems to ensure continuous 24/7 operational reliability. This role blends field service support, controls engineering, and customer-facing technical work, including system maintenance, upgrades, commissioning support, and operational troubleshooting. The position also contributes to project execution and limited sales support activities.ResponsibilitiesInspect, maintain, and update control systems in active operationDiagnose and troubleshoot control system issues and implement corrective actionsRespond to service requests via phone, email, and ticketing systems to meet SLA requirementsMonitor system performance and identify opportunities for optimization and reliability improvementsTrack service KPIs and collaborate with internal teams to ensure rapid issue resolutionProvide continuous technical support for building automation and controls environmentsReview P&IDs and develop instrumentation listsPrepare and maintain technical documentation for systems and projectsConfigure HMI screens and update PLC/DDC/DCS control logicSupport system networking and integration activitiesAssist with onsite startup, calibration, testing, and troubleshootingSupport customer training and operational handover activitiesProvide technical input during customer and sales discussionsSupport identification of new opportunities within existing accountsRequirementsBachelor's degree in Mechanical Engineering, Electrical Engineering, or related field (or equivalent experience)Strong understanding of mechanical and electrical systems in industrial or building automation environmentsExperience with one or more of the following platforms:Tridium Niagara N4Distech (BACnet, LON, Eclypse)Johnson Controls (Metasys, Facility Explorer)Siemens (Apogee, Talon, DXR, Desigo CC/Insight)Rockwell Automation (FactoryTalk, RSLogix/Studio 5000, PlantPAx)Familiarity with HVAC systems, P&IDs, and functional testingExperience with control system troubleshooting and field service supportStrong communication and customer interaction skillsAbility to work in a 24/7 on-call rotation and respond to urgent system issuesTRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.