{"schemaVersion":"jobsearcher.job.v1","id":"ecbbdf2029b608fa2ce676fb","url":"https://jobsearcher.com/jobs/ecbbdf2029b608fa2ce676fb","canonicalUrl":"https://jobsearcher.com/jobs/ecbbdf2029b608fa2ce676fb","title":"Call Center Representative/Customer Service","description":"About the role:\nAre you a proactive problem-solver with a passion for delivering exceptional customer experiences? SecureOne Outsource Solutions is seeking a highly motivated and dedicated Customer Service Representative to join our dynamic team. As a key player in our organization, you will provide top-notch customer support to a high volume of clients, ensuring their satisfaction and fostering long-term relationships.\nPay:\n$15-18 depending on experience\nSchedule:\n8am to 5pm Monday through Friday\nResponsibilities:\n- Handle a high volume of inbound customer inquiries via phone with professionalism and efficiency.\n- Listen attentively to customer concerns, identify their needs, and provide appropriate solutions, ensuring a positive customer experience.\nRequirements:\n- Previous experience in a high-volume customer service role, preferably in a fast-paced environment (preferred)\n- Ability to navigate multiple computer systems simultaneously while assisting customers.\n- Strong problem-solving and decision-making abilities, with a keen attention to detail.\n- Demonstrated ability to remain calm and professional in stressful situations.\n- Familiarity with customer service software, such as CRM systems, is a plus.\nJoin SecureOne Outsource Solutions and be part of a collaborative and supportive team that values excellence and customer satisfaction. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. If you are driven by providing exceptional service in a high-volume environment, we invite you to apply today by submitting your resume. SecureOne Outsource Solutions is an equal opportunity employer committed to diversity and inclusion.\nJob Type: Full-time\nPay: $15.00 - $18.00 per hour\nBenefits:\n401(k)\nFlexible schedule\nShift:\n8 hour shift\nDay shift\nMorning shift\nNo nights\nAbility to commute/relocate:\nPhoenix, AZ 85009: Reliably commute or planning to relocate before starting work (Required)\nWork Location: In person","company":"Secureone Outsource Solutions","rawCompany":"secureone outsource solutions","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-09T13:31:54.150Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Call Center Representative/Customer Service","description":"About the role:\nAre you a proactive problem-solver with a passion for delivering exceptional customer experiences? SecureOne Outsource Solutions is seeking a highly motivated and dedicated Customer Service Representative to join our dynamic team. As a key player in our organization, you will provide top-notch customer support to a high volume of clients, ensuring their satisfaction and fostering long-term relationships.\nPay:\n$15-18 depending on experience\nSchedule:\n8am to 5pm Monday through Friday\nResponsibilities:\n- Handle a high volume of inbound customer inquiries via phone with professionalism and efficiency.\n- Listen attentively to customer concerns, identify their needs, and provide appropriate solutions, ensuring a positive customer experience.\nRequirements:\n- Previous experience in a high-volume customer service role, preferably in a fast-paced environment (preferred)\n- Ability to navigate multiple computer systems simultaneously while assisting customers.\n- Strong problem-solving and decision-making abilities, with a keen attention to detail.\n- Demonstrated ability to remain calm and professional in stressful situations.\n- Familiarity with customer service software, such as CRM systems, is a plus.\nJoin SecureOne Outsource Solutions and be part of a collaborative and supportive team that values excellence and customer satisfaction. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth. If you are driven by providing exceptional service in a high-volume environment, we invite you to apply today by submitting your resume. SecureOne Outsource Solutions is an equal opportunity employer committed to diversity and inclusion.\nJob Type: Full-time\nPay: $15.00 - $18.00 per hour\nBenefits:\n401(k)\nFlexible schedule\nShift:\n8 hour shift\nDay shift\nMorning shift\nNo nights\nAbility to commute/relocate:\nPhoenix, AZ 85009: Reliably commute or planning to relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-08-09T13:31:54.150Z","dateModified":"2026-08-09T13:31:54.150Z","hiringOrganization":{"@type":"Organization","name":"Secureone Outsource Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ecbbdf2029b608fa2ce676fb"},"url":"https://jobsearcher.com/jobs/ecbbdf2029b608fa2ce676fb"}}