In Room Dining Server
Who We Are
Sitting on a quiet tree-lined street in Soho, twelve floors rise above the neighborhood’s storied lofts,
boutiques, and galleries. The name derives from the particular manner of hospitality, one that feels
more like staying at the home of a dear friend than at a hotel — discreet, refined, generous. Our hotel
has 90 rooms and suites with four distinct F&B concepts led by an acclaimed chef. The street-side
seafood restaurant and second floor cocktail bar will be venues that are open to the public. The
Apartment and The Rooftop are spaces reserved exclusively for guests and friends of guests. While our
hotel falls under the Standard International umbrella, it will be positioned as a wholly distinct and
separate concept from The Standard with a different market positioning, design aesthetic, and service
culture.
Job Purpose:
The Room Service Attendant is responsible for providing an excellent and highly efficient in-room dining
service for our guests. The main responsibilities will be taking food and beverage orders on the phone and
delivering them to guests’ rooms and clearing trays from public areas and rooms when required. The
Room Service Attendant will have a thorough knowledge of our Room Service menu and wine list and will
be maximizing food and beverage sales through personalized guest service and responding to guests’
requests.
Duties and Responsibilities:
The RS Attendant shall be well groomed, well always presented and wearing proper In Room
Dining uniform when on Shift.
Order taking (over the phone, pre orders). Room Service Attendant must answer the phone
within 3 rings . proper greeting is said , all orders repeated back to the guest, quote deliver time
frame
Posting through POS.
Double check the orders with Chefs to avoid any misunderstandingif special order
Prep trays, according to the orders (use of, extra cutleries, or any other additional item).
Deliver food, beverage, silverware, glasses to guest’s or any other request that is possible to do
so.
Available to deliver ice upon request of the guest
Ability to carry a tray up to 20lbs for delivery of food
Ability to work alone, and as a part of a team.
Providing outstanding service following the company vision.
Maintain cleanliness of public areas (floors; floor pantries).
Responsible for Amenities delivery, according to Level of the stay.
Restock dry goods and beverage, plates , cutlery, glassware in their station
Follow all food and safety rules and procedures.
Report any issues to the Supervisor / Manager.
Other duties assigned by Manager.
Qualifications, Knowledge and Skills:
At least 1 year of experience in Housekeeping.
Experience with proper cleaning techniques, use of cleaning equipment and knowledge of
proper chemical handling.
A very strong eye for detail.
Flexible hours are required, including holidays, weekends and supervisory coverage when
needed.
Understanding of the English language.
Basic computer skills (excel, Outlook Express, Word)
Physical Requirements:
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lb. without
assistance.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Remain in stationary position for extended periods of time.
Excellent and Affordable Health care coverage.
Life Insurance, Disability Insurance, Pet Insurance.
401k with Company match.
160 hours PTO and Company recognized holidays.
Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace.
Employee Referral Program, Commuter Discounts.
Fun staff events and celebrations!!
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Physical Setting:
Hotel
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Ability to Relocate:
New York, NY 10012: Relocate before starting work (Required)
Work Location: In person