Front Office Representative - Primary Care

Front Office Representative - Primary CareIMS Care Center is a team of 500 employees and a physician-led organization united through its providers' commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative in our Prescott clinic. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients.Responsibilities:Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow.Check patients in and outReceive direct and relay telephone messagesEfficient patient schedulingMaintain and keep an updated scanning/filing systemHave an understanding of insurance referral processesProvide word-processing and secretarial supportAbility to multi-task and execute delegated dutiesRequirements:Previous experience with Athena system a plusExcellent customer service and communication skillsAbility to plan, coordinate and organize front office tasks and workflowExcellent communication skills, ability to take initiative, work well with an established teamExcellent organizational skillsAttention to detailComputer skills using Microsoft software, scheduling software, and email applicationsThe ability to work in a constant state of alertness and in a safe mannerEducation:High school diploma or equivalentAt least 1 year customer service experience preferredBenefits:Medical, Dental, and Vision benefits401k match availablePaid Time OffJoining IMS is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you'll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.IMS is a tobacco-free work environment.IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.