{"schemaVersion":"jobsearcher.job.v1","id":"ebdc0cef6ee5effd8cc77570","url":"https://jobsearcher.com/jobs/ebdc0cef6ee5effd8cc77570","canonicalUrl":"https://jobsearcher.com/jobs/ebdc0cef6ee5effd8cc77570","title":"Study Operations Coordinator","description":"Job-ID29305019Reference26-26008Salary$63.27 / hour Study Operations Coordinator Role SummaryWe're looking for a Study Operations Coordinator to support the full lifecycle of human data collection and subjective user feedback studies at Client. Our studies range from controlled lab sessions with complex ground-truth equipment — motion capture, calibrated lighting, multi-camera systems, and custom software pipelines — to hands-on evaluations with Client devices.You'll be the operational core of these programs: recruiting and scheduling participants, running study sessions from participant intake through to data offload, maintaining lab equipment and environments, and acting as a close partner to both study design and algorithm development teams. You bring a warm, engaging presence that puts participants at ease from the moment they walk in — as much as you bring operational rigour to everything that happens after.Key ResponsibilitiesRECRUITMENT & SCHEDULINGExecute participant recruitment plans via email and Slack outreach to internal user pools, communicating study purpose, session requirements, and eligibility criteria clearly and accurately.Manage end-to-end scheduling: calendar coordination, confirmations, reminders, and rescheduling as needed to maintain study throughput.Track recruitment pipeline status and flag risks to study timelines early.Maintain participant records, ensuring demographic metadata and screening criteria are captured consistently across studies. PARTICIPANT INTAKE & SESSION EXECUTIONServe as the face of the study for every participant — creating a welcoming, calm, and professional first impression that sets the tone for the session and encourages candid, natural responses.Greet and onboard participants at each session: administer consent forms and NDAs, collect required metadata, and provide clear briefings on session flow.Execute study protocols reliably and consistently across sessions, maintaining fidelity to the approved procedure.Deliver safety briefings for sessions involving specialized equipment (mocap suits, Client devices, controlled lighting environments).Monitor participant wellbeing and comfort throughout sessions; escalate issues appropriately.Administer subjective feedback instruments — surveys, rating scales, verbal debrief — and ensure response quality. LAB, EQUIPMENT & ENVIRONMENTOwn lab setup and teardown between sessions: configure equipment, validate system readiness, and reset the environment to a known-good state.Learn and operate ground-truth capture equipment including motion capture systems, calibrated lighting rigs, multi-camera arrays, and supporting computer software.Perform pre-session calibration and QC checks; identify and resolve or escalate equipment issues before they affect data quality.Manage lab space booking and coordinate with facilities as needed.Maintain equipment inventory, track consumables, and flag maintenance or replacement needs proactively. PROTOCOL & STUDY DESIGN SUPPORTLearn study protocols deeply enough to execute them independently and identify operational friction.Provide structured operational feedback to study designers: flag protocol steps that cause participant confusion, introduce variability, or create operational bottlenecks.Contribute to protocol iteration — documenting changes, version-controlling procedures, and ensuring all session operators are aligned. DATA MANAGEMENT & REPORTINGExecute post-session data offload procedures: transfer, verify, and organize captured datasets per established naming conventions and storage protocols.Perform basic data quality checks at offload — completeness, file integrity, metadata tagging — and flag anomalies to the study team.Maintain study operations tracking across sessions: throughput, no-shows, equipment issues, protocol deviations.Deliver a concise, structured weekly written summary of study activities, status, and open issues to stakeholders — specific, actionable, and free of ambiguity. CROSS-FUNCTIONAL COLLABORATIONWork closely with study design leads throughout the lifecycle of each program — from protocol bring-up through final data collection.Liaise with algorithm and data teams to ensure operational outputs meet downstream processing requirements.Communicate proactively about session outcomes, data quality observations, and operational blockers. Qualifications REQUIRED2+ years in a research operations, lab coordination, or clinical/UX study coordination role.Demonstrated ability to execute standardized protocols consistently and flag deviations accurately.Strong organizational skills — able to manage multiple concurrent study schedules without dropping details.Naturally warm and personable in one-on-one settings; able to put a wide range of participants at ease quickly, including those unfamiliar with lab environments or technical equipment.Polished, professional communication style with non-technical participants — clear on instructions, reassuring under pressure, and adept at reading the room.Communicates operational issues concisely and without ambiguity — written updates are structured, specific, and actionable rather than anecdotal.Familiarity with informed consent processes and participant confidentiality standards.Proficiency with standard productivity tools: calendar management, spreadsheets, document creation. PREFERREDExperience supporting user research, human factors, or perceptual studies in a tech or product development context.Exposure to motion capture, computer vision, or multi-camera data collection environments.Familiarity with Client platforms and devices.Experience working with Client devices and hardware under confidentiality requirements.Working knowledge of data management practices: file naming conventions, offload verification, basic QC.Experience with scheduling or participant management tools (e.g., Calendly, Qualtrics, REDCap, or similar).Exposure to agile or iterative development environments — comfortable with evolving procedures.What Success Looks LikeStudies run on schedule with high session throughput and low operational variance.Participants consistently report a clear, professional, and comfortable experience — and are willing to return.Data arrives downstream complete, correctly named, and with metadata intact.Study teams receive timely, useful operational feedback that improves protocols over the course of a study.Equipment issues are caught before sessions, not during them. LogisticsOnsite at Client labs required from day one.Occasional cross-lab travel may be required depending on study configuration.Sessions may be scheduled outside standard hours depending on participant availability — flexibility expected.Due to the nature of the work, candidates must be comfortable with NDA requirements and working in a confidential product development environment.","company":"Mindlance","rawCompany":"mindlance","city":"Cupertino","state":"CA","isRemote":false,"isActive":true,"createdAt":"2026-10-12T04:12:52.419Z","occupations":[{"code":"11-9121.01","title":"Clinical Research Coordinators","slug":"clinical-research-coordinators"},{"code":"19-4061.00","title":"Social Science Research Assistants","slug":"social-science-research-assistants"},{"code":"13-1121.00","title":"Meeting, Convention, and Event Planners","slug":"meeting-convention-and-event-planners"}],"industries":[{"code":"541715","title":"Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)","slug":"research-and-development-in-the-physical-engineering-and-life-sciences-except-nanotechnology-and-biotechnology"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"541910","title":"Marketing Research and Public Opinion Polling","slug":"marketing-research-and-public-opinion-polling"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Study Operations Coordinator","description":"Job-ID29305019Reference26-26008Salary$63.27 / hour Study Operations Coordinator Role SummaryWe're looking for a Study Operations Coordinator to support the full lifecycle of human data collection and subjective user feedback studies at Client. Our studies range from controlled lab sessions with complex ground-truth equipment — motion capture, calibrated lighting, multi-camera systems, and custom software pipelines — to hands-on evaluations with Client devices.You'll be the operational core of these programs: recruiting and scheduling participants, running study sessions from participant intake through to data offload, maintaining lab equipment and environments, and acting as a close partner to both study design and algorithm development teams. You bring a warm, engaging presence that puts participants at ease from the moment they walk in — as much as you bring operational rigour to everything that happens after.Key ResponsibilitiesRECRUITMENT & SCHEDULINGExecute participant recruitment plans via email and Slack outreach to internal user pools, communicating study purpose, session requirements, and eligibility criteria clearly and accurately.Manage end-to-end scheduling: calendar coordination, confirmations, reminders, and rescheduling as needed to maintain study throughput.Track recruitment pipeline status and flag risks to study timelines early.Maintain participant records, ensuring demographic metadata and screening criteria are captured consistently across studies. PARTICIPANT INTAKE & SESSION EXECUTIONServe as the face of the study for every participant — creating a welcoming, calm, and professional first impression that sets the tone for the session and encourages candid, natural responses.Greet and onboard participants at each session: administer consent forms and NDAs, collect required metadata, and provide clear briefings on session flow.Execute study protocols reliably and consistently across sessions, maintaining fidelity to the approved procedure.Deliver safety briefings for sessions involving specialized equipment (mocap suits, Client devices, controlled lighting environments).Monitor participant wellbeing and comfort throughout sessions; escalate issues appropriately.Administer subjective feedback instruments — surveys, rating scales, verbal debrief — and ensure response quality. LAB, EQUIPMENT & ENVIRONMENTOwn lab setup and teardown between sessions: configure equipment, validate system readiness, and reset the environment to a known-good state.Learn and operate ground-truth capture equipment including motion capture systems, calibrated lighting rigs, multi-camera arrays, and supporting computer software.Perform pre-session calibration and QC checks; identify and resolve or escalate equipment issues before they affect data quality.Manage lab space booking and coordinate with facilities as needed.Maintain equipment inventory, track consumables, and flag maintenance or replacement needs proactively. PROTOCOL & STUDY DESIGN SUPPORTLearn study protocols deeply enough to execute them independently and identify operational friction.Provide structured operational feedback to study designers: flag protocol steps that cause participant confusion, introduce variability, or create operational bottlenecks.Contribute to protocol iteration — documenting changes, version-controlling procedures, and ensuring all session operators are aligned. DATA MANAGEMENT & REPORTINGExecute post-session data offload procedures: transfer, verify, and organize captured datasets per established naming conventions and storage protocols.Perform basic data quality checks at offload — completeness, file integrity, metadata tagging — and flag anomalies to the study team.Maintain study operations tracking across sessions: throughput, no-shows, equipment issues, protocol deviations.Deliver a concise, structured weekly written summary of study activities, status, and open issues to stakeholders — specific, actionable, and free of ambiguity. CROSS-FUNCTIONAL COLLABORATIONWork closely with study design leads throughout the lifecycle of each program — from protocol bring-up through final data collection.Liaise with algorithm and data teams to ensure operational outputs meet downstream processing requirements.Communicate proactively about session outcomes, data quality observations, and operational blockers. Qualifications REQUIRED2+ years in a research operations, lab coordination, or clinical/UX study coordination role.Demonstrated ability to execute standardized protocols consistently and flag deviations accurately.Strong organizational skills — able to manage multiple concurrent study schedules without dropping details.Naturally warm and personable in one-on-one settings; able to put a wide range of participants at ease quickly, including those unfamiliar with lab environments or technical equipment.Polished, professional communication style with non-technical participants — clear on instructions, reassuring under pressure, and adept at reading the room.Communicates operational issues concisely and without ambiguity — written updates are structured, specific, and actionable rather than anecdotal.Familiarity with informed consent processes and participant confidentiality standards.Proficiency with standard productivity tools: calendar management, spreadsheets, document creation. PREFERREDExperience supporting user research, human factors, or perceptual studies in a tech or product development context.Exposure to motion capture, computer vision, or multi-camera data collection environments.Familiarity with Client platforms and devices.Experience working with Client devices and hardware under confidentiality requirements.Working knowledge of data management practices: file naming conventions, offload verification, basic QC.Experience with scheduling or participant management tools (e.g., Calendly, Qualtrics, REDCap, or similar).Exposure to agile or iterative development environments — comfortable with evolving procedures.What Success Looks LikeStudies run on schedule with high session throughput and low operational variance.Participants consistently report a clear, professional, and comfortable experience — and are willing to return.Data arrives downstream complete, correctly named, and with metadata intact.Study teams receive timely, useful operational feedback that improves protocols over the course of a study.Equipment issues are caught before sessions, not during them. LogisticsOnsite at Client labs required from day one.Occasional cross-lab travel may be required depending on study configuration.Sessions may be scheduled outside standard hours depending on participant availability — flexibility expected.Due to the nature of the work, candidates must be comfortable with NDA requirements and working in a confidential product development environment.","datePosted":"2026-10-12T04:12:52.419Z","dateModified":"2026-10-12T04:12:52.419Z","hiringOrganization":{"@type":"Organization","name":"Mindlance","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cupertino","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ebdc0cef6ee5effd8cc77570"},"url":"https://jobsearcher.com/jobs/ebdc0cef6ee5effd8cc77570"}}