{"schemaVersion":"jobsearcher.job.v1","id":"ebb89a2b6ac12db58133b2df","url":"https://jobsearcher.com/jobs/ebb89a2b6ac12db58133b2df","canonicalUrl":"https://jobsearcher.com/jobs/ebb89a2b6ac12db58133b2df","title":"Account Manager","description":"Job Description:\nThe Company:\nProviderSoft specializes in Early Childhood Program Management Software. Our company focus is Development, Support, and Commercial Sales and our reach is National. We operate with a small, dedicated, driven staff who are passionate and creative about their work. We employ industry specialists and talented developers to consistently meet the needs of the ever-evolving programs for families and children. We have clients that utilize our software product to manage their Early Child Intervention Programs, Preschool Programs, School Age Programs, Center-based Programs, Private-Pay and Out-patient/Clinic Programs, and ABA Programs.\n\nAs an Account Representative at ProviderSoft, you will be dedicated to working and supporting select Clients to ensure that they can successfully utilize our software system to perform various ongoing business operations. You will provide individualized customer service as needed and hold regularly scheduled meetings with Clients. You will need to be intimately familiar with how your accounts operate and how they interact with our software to ensure that they fully utilize new and existing functionality to meet their workflow needs. You will need to work in partnership with Clients on a regular basis and assist them in achieving their goals within the system. Above all else, you will be responsible for maintaining the client relationship by anticipating their needs, providing leadership and support with their use of the system, and providing personal, exemplary customer service.\n\nResponsibilities\nManage current client accounts by building and maintaining relationships\nProvide exemplary customer service via email and phone\nServe as the liaison between Clients and ProviderSoft development staff\nProvide training and other onboarding services to new Client accounts and conduct as needed support conference calls\nUnderstand Client needs at a level of detail sufficient to define functional requirements\nDocument system functionality and its use\nDemonstrate new functionality and communicate Client feedback\nCommunicate system update information and other ProviderSoft news to accounts\nConduct Client audits and negotiate audit increases with current accounts\nUtilize internal tools and procedures for screen sharing, recording training materials, creating documentation, support tracking, and any other way to aid in the support of accounts\n\nRequirements\nBachelor’s degree preferred\nUnderstanding of business requirements and the ability to translate these into functional and efficient support for Clients\nSelf-Motivated; Ambitions to manage accounts independently and effectively\nExceptional written and verbal communications skills\nCreative thinker and an attention to detail\nHard working and an ability to wear many hats\nSeeks positive criticism and ways to improve efficiency regularly\nComputer savvy: familiarity with multiple programs, browsers, recording and screen sharing tools, etc.\nDesire and talent for working with people; ability to positively affect difficult business negotiations\n\nLocation\nYour home! ProviderSoft's regular office is a virtual network. Each member of the team works remotely communicating via Teams and coordinating with online project management tools.\n\n#LI-PP1\n\nBusiness Unit:\nProviderSoft\nScheduled Weekly Hours:\n40\nNumber of Openings Available:\n1\nWorker Type:\nRegular\nMore About Jonas Software:\nJonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.\n\nJonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.\n\nJonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.\n\nHeadquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.","company":"Jonas Software","rawCompany":"jonas software","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-03T20:13:38.002Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Account Manager","description":"Job Description:\nThe Company:\nProviderSoft specializes in Early Childhood Program Management Software. Our company focus is Development, Support, and Commercial Sales and our reach is National. We operate with a small, dedicated, driven staff who are passionate and creative about their work. We employ industry specialists and talented developers to consistently meet the needs of the ever-evolving programs for families and children. We have clients that utilize our software product to manage their Early Child Intervention Programs, Preschool Programs, School Age Programs, Center-based Programs, Private-Pay and Out-patient/Clinic Programs, and ABA Programs.\n\nAs an Account Representative at ProviderSoft, you will be dedicated to working and supporting select Clients to ensure that they can successfully utilize our software system to perform various ongoing business operations. You will provide individualized customer service as needed and hold regularly scheduled meetings with Clients. You will need to be intimately familiar with how your accounts operate and how they interact with our software to ensure that they fully utilize new and existing functionality to meet their workflow needs. You will need to work in partnership with Clients on a regular basis and assist them in achieving their goals within the system. Above all else, you will be responsible for maintaining the client relationship by anticipating their needs, providing leadership and support with their use of the system, and providing personal, exemplary customer service.\n\nResponsibilities\nManage current client accounts by building and maintaining relationships\nProvide exemplary customer service via email and phone\nServe as the liaison between Clients and ProviderSoft development staff\nProvide training and other onboarding services to new Client accounts and conduct as needed support conference calls\nUnderstand Client needs at a level of detail sufficient to define functional requirements\nDocument system functionality and its use\nDemonstrate new functionality and communicate Client feedback\nCommunicate system update information and other ProviderSoft news to accounts\nConduct Client audits and negotiate audit increases with current accounts\nUtilize internal tools and procedures for screen sharing, recording training materials, creating documentation, support tracking, and any other way to aid in the support of accounts\n\nRequirements\nBachelor’s degree preferred\nUnderstanding of business requirements and the ability to translate these into functional and efficient support for Clients\nSelf-Motivated; Ambitions to manage accounts independently and effectively\nExceptional written and verbal communications skills\nCreative thinker and an attention to detail\nHard working and an ability to wear many hats\nSeeks positive criticism and ways to improve efficiency regularly\nComputer savvy: familiarity with multiple programs, browsers, recording and screen sharing tools, etc.\nDesire and talent for working with people; ability to positively affect difficult business negotiations\n\nLocation\nYour home! ProviderSoft's regular office is a virtual network. Each member of the team works remotely communicating via Teams and coordinating with online project management tools.\n\n#LI-PP1\n\nBusiness Unit:\nProviderSoft\nScheduled Weekly Hours:\n40\nNumber of Openings Available:\n1\nWorker Type:\nRegular\nMore About Jonas Software:\nJonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.\n\nJonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.\n\nJonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.\n\nHeadquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.","datePosted":"2026-08-03T20:13:38.002Z","dateModified":"2026-08-03T20:13:38.002Z","hiringOrganization":{"@type":"Organization","name":"Jonas Software","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ebb89a2b6ac12db58133b2df"},"url":"https://jobsearcher.com/jobs/ebb89a2b6ac12db58133b2df"}}