Canvas Specialist
ESC Region 11 - Design, Support & Strategic Services Department - White Settlement, TexasCanvas SpecialistJob ID: 5683296Application Deadline: Posted until filledPosted: Apr 30, 2026 5:00 AM (UTC)Starting Date: ImmediatelyJob DescriptionJob Title: Canvas SpecialistFLSA Status: ExemptPay Grade: 101Work Days: 226Reports To: Coordinator of Design, Support, and Strategic ServicesPrimary PurposeTo provide effective online and blended learning leadership, technical assistance, and other related products and services for project stakeholders and local education agencies (LEAs) that will ensure improved student academic achievement across the state.QualificationsTo perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education / CertificationHigh School Diploma or GEDTechnical certification(s) and/or Associate degree preferredSpecial Knowledge / SkillsTeam-oriented, collaborative attitude with ESC staff and LEA personnelStrong organizational, communication, public relations, and interpersonal skillsAbove-average technology competencyBasic knowledge of Canvas Admin duties or equivalent LMS managementBasic knowledge of instructional technology, media, and materials development and implementationKnowledge of databases, spreadsheets, word processing, Canvas LMS or equivalent, and CatalogEffective communication with non-technical usersSelf-motivated, able to take initiative and meet deadlinesExperienceUtilizing learning management systemsProviding technical assistanceCollecting dataManaging enrollments and deploying coursesEssential Duties and ResponsibilitiesCollect help desk data to identify patterns and assess issue magnitude; communicate or resolve issues as neededNavigate the LMS to resolve customer issues and answer questionsProvide technical support to the online instructional design and Texas Reading Academies development teamsProvide technical support to stakeholders and LEA personnelResearch and recommend online learning technology solutionsPerform Canvas Admin duties for statewide initiatives through TEALearnProvide leadership to team members as neededEquip help desk personnel for successProvide technical training and maintain just-in-time learning materials for clients and staffMaintain Standard Operating ProceduresOther duties as assignedSupervisory DutiesNoneEquipment/Specialized Software UsedComputers, projection devices, control panels in meeting rooms, printers, productivity software, software specific to the job assignment, network resources, internet resources, and other hardware and software necessary to perform the functions of the job effectively and efficiently.Working Conditions (Mental Demands / Physical Demands / Environmental Factors)Mental: Public relations and people skills are always required, work with frequent interruptions, and maintain professional composure and confidentiality under stress.Physical: Occasional prolonged and irregular hours, ability to move tables and chairs and load/unload boxes and materials. Prolonged use of a computer. Frequent region and state-wide travel.Environmental: Open cubicles/workstationsEvaluationAnnual performance evaluation will be performed in accordance with the adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance, need, and funding.Revision DateJuly 2025Benefits at ESC Region 11$645 monthly contribution for Medical InsuranceCompetitive Pay and Growth OpportunitiesRetirement Account Matching ProgramHSA, FSA, Dental, Vision, Life, Cancer Insurance Offered10 Local Sick Paid Days provided Annually (Per School Year)5 State Personal Paid Leave Days provided Annually (Per School Year)Position Type: Full-TimeSalary: $60,132 to $73,330 Per YearJob RequirementsCitizenship, residency or work visa requiredContact InformationESC Region 11 - HR Team1451 S. Cherry LaneWhite Settlement, Texas 76108Phone: 817) 740-3600Email: hr@esc11.netJ-18808-Ljbffr