Senior Retention & Call Center Leader (Remote)

A telecommunications company is seeking a Senior Manager for Retention & Call Center Operations in Charlotte, NC. The role focuses on executing retention strategies to enhance customer experience and reduce churn. The ideal candidate will have over 10 years in call center operations with proven success in performance management and leadership. This role offers competitive compensation and comprehensive benefits, highlighting the importance of employee well-being, and promoting a diverse workplace.#J-18808-Ljbffr