Semiconductor Process Engineer

Job Summary: The Field Service Engineer is responsible for providing independent field service engineering activities to Company customers. This entry-level position involves troubleshooting complex products and problems, responding to service calls, providing over-the-phone consultation, scheduling and performing repairs on Company products at customer sites, and conducting preventative maintenance. The Field Service Engineer also establishes and manages a local maintenance service.Essential Job Functions - Field Service Engineering:Receive service calls from customers.Determine customer needs or problems and respond accordingly.Provide over-the-phone consultation and advice to customers.Respond to emergency customer situations.Schedule and perform repairs on Company products at customer sites.Perform preventative maintenance on Company products.Establish and manage a local maintenance service.Qualifications for the Role:Bachelor's degree in Engineering or related field.Relevant internship or work experience in a similar role is a plus.Strong technical and analytical skills.Excellent problem-solving abilities.Ability to work independently and in a team.Effective communication skills for customer interactions.Willingness to respond to emergency situations and travel as needed.Knowledge of preventive maintenance procedures.