Telecommunicator II / Communications / Police Department

Job Title GENERAL STATEMENT OF JOBSAFETY SENSITIVE: Yes FINGERPRINTING REQUIRED: YesAbout Us The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.Perks and Benefits Free city-paid employee health coverage, additional for spouse or familyCity Employee Health & Wellness Center for healthcare services5 weeks Paid Time Off (sick & vacation)11 paid holidaysPension planCity-paid life and long-term disability insuranceOptional Vision and Dental PlansTuition reimbursementGym membership reimbursementAnd much more!Qualifications Education and Experience High school diploma/GED.Two (2) years of experience in computer use.Licenses or Certifications Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.FCIC/NCIC certificate within six (6) months of hire or promotion.Key Responsibilities Monitors police and fire channels, receives and evaluates calls for police and fire service, and properly dispatches calls for emergency and non-emergency situations.Acknowledges and records status of all units transmitting by frequency, and checks the status of all traffic stops in reference to officer safety.Monitors Teletype and incoming FAX messages as they are received and enters data received.Maintains communications with unit personnel in the field, and provides information to assist, i.e., criminal histories, driver's license status, stolen vehicles, wanted persons.Researches information for unit personnel as requested.Monitors security cameras and controlled access areas of building and fire alarms.Perform other related duties as required.