Travel Sales Specialist - UK & Ireland

Overview Job Title: Travel Sales Specialist - UK & Ireland Audley Travel is hiring a new UK & Ireland Travel Sales Specialist for those inspired by travel, obsessed with customer experience, and with extensive travel experience in the region. About Audley Audley is a passionate, vibrant company that specializes in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. We're one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others. About the Job The heart of our business has always been our Travel Sales Specialists. These individuals have or will travel to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. As a part of your training, you'll embark on the trip of a lifetime for 2-4 weeks in some of the most AMAZING destinations across the world (we call it the familiarization trip, or FAM). Right now, our new hires are in Thailand, Vietnam, Portugal, Spain, Italy, and New Zealand. You'll use your own trip to get to know first-hand the best guides, food, lodging and local secrets in your specialist countries and use this knowledge to create custom vacations. This is an invaluable perk of the job. See more about life at Audley on our LinkedIn page. Responsibilities Above all, to plan the trip of a lifetime for our clients Hitting monthly sales targets Engaging with potential clients and helping them to understand Audley's services Designing completely customized itineraries for our clients while prioritizing customer safety and happiness. You are responsible for the client relationships from the moment they contact Audley to when they return home from their travels! Booking and liaising with hotels, tour operators, and airlines Communicating quickly and effectively with clients and colleagues Saturday shift once per month (you will be given a weekday off the week before or after, with notice months in advance; can be done from home and typically 10am–6pm) One shift per week from 11:30am–8pm Qualifications Must be willing to travel 2-4 weeks to your assigned country as part of your training Must have a valid passport or travel documents to allow for travel outside of the US upon your start Must be passionate about encouraging others to see the world Customer service & sales skills (priority given to those with prior sales experience) A keen eye for detail (this job entails extensive administrative work) Strong communication skills (verbal and written communication, active listening, collaboration, etc.) Strong prioritization, organization, and time-management skills You must be happy to educate clients on their destinations and to answer any questions about their itineraries Location Location: In-person days will be hosted in our Boston, MA office located in the North End. We ask that employees are office-based for a minimum of 3 days per week. Compensation $51,000 base + commission (typically $500-1,200/month after training) 90-100% coverage of insurance premiums 10 paid holidays including your birthday off 1 day off to volunteer Generous PTO policy (20 days to start, with anniversary-tied increases) Perks Flexible hybrid working options 2 to 4-week trips in dream destinations as part of your training Opportunities for additional travel Friends & Family discounts on our luxury travel services Working with a fun-loving, high-performing, and spirited team We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment. J-18808-Ljbffr